Life and Death in Assisted Living (full documentary)

Life and Death in Assisted Living (full documentary) | FRONTLINE - YouTube

1,847,046 views Jul 13, 2022 #AssistedLiving #Documentary

More and more elderly Americans will be faced with the decision as to whether to spend their later years in assisted living facilities, which have sprung up as an alternative to nursing homes. But is this loosely regulated, multi-billion dollar industry putting seniors at risk? (Aired 2013)

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In this major 2013 investigation with ProPublica, FRONTLINE examines the operations of the nation’s largest assisted living company, raising questions about the drive for profits and fatal lapses in care.

Assisted living started in the 1980s as a reaction to nursing homes, which had become more oriented toward hospitalization, and as a way of offering seniors more choices and more independence in the way they live. But over the years, assisted living has evolved to house seniors who need specialized care, such as those with memory impairments. That means that people have more needs, require more attention — and, some senior advocates argue, more or better regulations to ensure that the residents are safe and getting the quality of care they need.

Explore additional reporting on "Life and Death in Assisted Living" on our website: https://www.pbs.org/wgbh/frontline/fi...

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CHAPTERS:

Prologue - 00:00

The Rise of Assisted Living - 01:20

Dementia, Alzheimer's & Memory Care - 10:22

Questionable Deaths in Assisted Living Facilities - 15:55

Assisted Living Employees Speak Out - 24:23

“This is About Everyone who has Alzheimer's or Dementia” - 30:50

A Lawsuit Against Emeritus - 42:15

Credits - 51:57

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4,497 Comments

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Mary Staufenberg

5 months ago (edited)

I became a Power of Attorney for an elderly neighbor of mine in 1991 who was in the early stages of dementia. The first thing I did was hire qualified staff for around the clock care for her. She was fine and very comfortable for the first 5 years. Then one day her primary care physician decided that she was not getting enough care at home and wanted her to leave her mortgage free home and live in an Assisted Living Facility in which he just became a co-owner.

After the first few days, I went to see her. She was wearing someone else's clothes and smelled of urine. She acted drugged and when I asked why she was drugged, I was told that it was the standard treatment for dementia patients. I called the doctor and asked him about why she was sedated. He said that at his facility all dementia patients were administered medication to keep them calm. I visited twice a week for the next two weeks. Then one day, I arrived at the facility to find my neighbor restrained in her bed. The bed was soaked with urine and she was screaming for someone to turn her loose, that she was not a criminal, and that all she wanted was to go home. I immediately started making plans to take her back home.

I hired the staff back again. I found a new doctor for my neighbor. He took her off all the drugs and within a week she was almost back to her old self, but the drugs and trauma of the facility did have a negative effect on her health. She returned home and lived a quiet life for the next 8 years. At the age of 91, she passed away peacefully in her home where she had lived for 63 years.

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212 replies

Linda Martin

1 month ago

I worked in a nursing home years ago, the way people were treated was appalling! I went into private in home care for 11 years.Honestly the best care is one on one or with a trained in home staff.The seniors are precious, their mistreatment is disgusting

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Richard Long

5 months ago

When mom died of cancer, dad moved in with my sister. After a few months she put him in assisted living facility without notifying me. He stayed there until his contract was up while I readied my house so he could stay with us. In the meantime I visited him everyday and brought him with me in my work truck to my job sites or wherever else he chose to go, ie golf course, old employer, stores, restaurants. When the house was ready, he moved in with my wife and I and stayed there for 2 more years until he died. I still miss him and that was 31 years ago.

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CDNMusicLover

1 month ago

Thank you to the employees fighting for the residents. You are the heros.

~dat_choo23~

1 month ago

Sad but true. This is the reality. As a former nurse working in a LTC facility, this story is 100% accurate. Never enough staff. Too few care aids and nurses, and too many "Managers".

2 replies

innfield

1 month ago

God be with all those residents in these places who have passed away through negelect or inattention on the part of the staff, and my condolences to the loved ones they leave behind.

NeonCat9

5 months ago

I love that the Boice family refused the settlement offer from Emeritus because they absolutely did not want to give up their right to speak about what happened to their mother. I applaud them for that.

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R R

2 months ago

We took my mother in-law into our home In 2012 due to her dementia. I took care of her full time all the way until she died this year (2022). She feared going to a rest home, and hospital, so we kept her with us. She died peacefully in her bedroom surrounded by her loved ones. It wasn’t always easy. But I’m so glad we did.

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Cyndy Tower

1 month ago

As a former nurse, I worked opening up some of the first assisted living facilities in Virginia. I know the company I worked for was well aware of the needs of those who needed assisted living. We had a special floor for those will dementia/Alzheimers. The med techs were well trained and we had enough staff to take care of the patients. I don't know if the were sold to another company after I left or not, but it can speak well of the two facilities I worked for. Our goal there was to give the assistance needed for our clients. It was a good place to work for. I'm now at an age that I could go into assisted living, but I don't need to. I have all my faculties and no signs of dementia. I would rather die at home than go to a facility that I need someone to care for me. I pray that never get to that place in my life. God Bless these patients and their families.

Lisa Carden

2 months ago

I'm so proud of the workers who brought attention to the horrific issues and especially talking to the families.. the world needs more people like you! God Will Bless You All

🙏❤️🙏

2 replies

Brad Bell

1 month ago

What a great video. I had no idea that “assisted living” was so unregulated, and how little these facilities often do.

gacammann1

1 month ago (edited)

I live in Seattle and saw all of this firsthand in 3 different, "nicer" assisted living places for my father and step-mother. The system is clearly broken just like the hospitals. It's always profit over patients and it's appalling the low priority these "customers" have. LOT'S of promises that go ignored as soon as you sign on the dotted line. They will promise just about ANYTHING to get your business & as draining as it can be to stay on top of them, if you care about your loved one, you definitely need to. The people who actually care for the residents make very low wages even though we paid $11,000 a month just for my Dad alone! My Step-mother's care with Alzheimers was way more. Many of the workers are good people although some are not. Even if they are caring people, they don't have the power to change the system. They're stuck too. I prayed for people from cultures who respect their elders because not all do, including many Americans sadly. You HAVE to play close attn. to your loved ones conditions beyond the obvious. They depend on us because they can't advocate for themselves. The monthly bill is extremely tedious to go thru because they literally charge a separate fee for every single step... i.e.... plugging a cord in, etc.. I hope this improves over time with awareness because our elders deserve so much more than this. Look at the top of the pyramid.

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LeiLei51

6 months ago

A word of advice from a former nursing home employee: Visit your loved ones often at any care facility, including the hospital & rehab. If you go every week switch up the days. Show up at different times. Try to go during meal times. Do not be predictable.

Do not be afraid to speak up. Ask questions. Pay attention to them. If they start to decline shortly after admission, something might be amiss. You might not get an answer depending on your relationship to the resident/patient due to HIPAA, but it sends a signal that that person has people who care. That tends to deter abuse.

Some families do have to send loved ones to the nursing home. There are good homes out there. Do your research.

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Des Rain

5 months ago

Couple years ago at age 48 I landed in a nursing home for 2 months for I.v antibiotics. Horrible, horrific nasty terrible things happen to these elderly folks. I landed in tears almost daily feeling so bad for these folks. I told off every single employee for one mistreatment or another. Just really sad.

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MoroMoro

5 months ago

I've worked in assisted living facilities for over 5 years. Everything these caregivers were saying was 100% correct, I've witnessed it first hand as well. Admitting people who have needs that go beyond what assisted living is supposed to do, firing people that make complaints about residents that need too much care, constantly short staffed, and the pay for the increased work load is insulting.

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Rosielani19

1 month ago

That’s why my dad never went to a care him. We kept him home with his family. That’s what family is about, through thick and thin. People put their parents in a home so fast without realizing they can bring help to the home. It’s the easy way.

R M

1 month ago

Thank you for sharing this. It is extremely good information to know. We never know of one who will need these places when our elders can no longer live alone or in their homes.

Ravanne

3 months ago

After watching this, I can almost be grateful that my mother passed away last year from cancer and never reached the point where assisted living or a nursing home even was an issue. My dad is now nearly 80 and lives with me and I will do everything I can to make sure that he will never leave the home that he loves.

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Sabrina Y

6 months ago

I was a CNA for awhile. If you have to put your loved one in a home, please be very involved with their care. And make sure the staff knows it. Plus please put cameras in their rooms. It's your right and they can't refuse you. They run on a shoestring budget, even the high end ones. We were so overwhelmed. I loved that job, but I just couldn't take the workload or the low pay

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Lizzi Brewer

3 months ago

I worked as an activity director in an Assisted living facility for quite a few years. At the beginning of my years there, there were dietary aids that helped in the dining room during meals. There were ladies that did the laundry, there were housekeeping staff and resident assistants. Over time the dietary aids were "no longer needed" because the resident assistants could take care of that. The laundry ladies were "No longer needed" because the resident assistants could take care of the laundry. The house keeping staff was let go because the resident assistants could take care of that too! So now the Resident assistants did their job plus laundry, housekeeping and dietary aids. These girls could not keep up. But like most Assisted livings they are looking at the bottom line in the check register! Nope. I would never put a loved one in one of those horrible places.

1 reply

C K

1 month ago

Emeritus is certainly a rock to look under. The last day Mom was at a facility after 3 months, we brought her home. We found my Mom sitting in her own feces. I spoke with Mom each day until we got home. She always said she was fine. We had been out of town to care for my Mom in-law.

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Nguyêt

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Nguyêt vinh

3 months ago

I think the pandemic and economic crisis have taught people the importance of multiple streams of income, unfortunately having a job doesn't mean financial security. I really appreciate the transparency and giving people a fighting chance during this troubling times.

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Andre Daedone

5 months ago

I took care of my mother in her final days weeks months. She died at home under my care with hospice support and I always go back through my thoughts trying to understand what happened and blaming myself and what could I have done differently. And if I would have done things differently would the outcome have change. I finally came to terms with accepting that she was old and would have died within the same time frame regardless. I would not put her in a home and she died at home and I was the only one there but she died at home and I was there.

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Travel with Tony

2 months ago

As I travel around the world I am always struck by how differently the elderly are treated, in the West as soon as seniors show signs of dementia or declining mental health they are immediately shipped off to a retirement home or assisted living facility so they don’t inconvenience their children, whereas in Asia family members would never dream of sending their parents to be cared for in a nursing home, they feel a deep sense of responsibility and obligation to care for their parents regardless of how Ill they become and most of their elderly citizens die at home surrounded by family and friends.

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Litsa zorzou

6 months ago

My mother was my world, my rock and best friend. I never even once thought about pu6her in any nursing home. I kept her home, with watching every move the home health aides did. She was bed bound, and we had aides for 24/7 I had the best doctor's coming to see her, and they all told me, if it wasn't for me she wouldn't be alive.

"A mother is like no other, she gave me life, and it was my turn, to make sure she was alive and well" my mother died in 2013, and my life completely changed. I miss her so much♥️🙏IF I HAD THE OPPORTUNITY I WOULD DO IT ALL OVER AGAIN......TO HAVE HER IN MY LIFE AND TAKE CARE OF HER LIKE I DID.♥️🙏♥️🙏♥️🙏♥️🙏♥️

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Gladis Méndez

2 months ago

Keeping your oldest loved at home it’s the gift you can give to them and the love of theirs family is all they want ❤

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Melody C

5 months ago

Gosh this hits home for me I lost my mom 3 months ago she as well had dementia. she was starting to wander outside of her home so I had to put her in a memory care facility. she lasted only a month in the facility and then she passed away. my family has requested an autopsy just for our own peace of mind since her death was so unexpected. my mom had visitors everyday for the month she was there because I knew it was hard on her. i miss her everyday not a day has gone by in these last 3 months that I don’t stop to cry and think of her if. you have a loved one in any type of facility please visit them because there lives are so precious.

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sabastine

2 months ago

I’m 45years old living in California.I’m hoping to retire at 50 if things keep going well for me. Bought my first house last month and I can’t be more proud that I’m now. I’m glad made a great decision about my finances that change me forever

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D A N I E L

2 months ago

I’m 48years old living in California.I’m hoping to retire at 50 if things keep going well for me. Bought my first house last month and I can’t be more proud that I’m now. I’m glad made a great decision about my finances that change me forever

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Hay Sheryl

2 months ago

This family is 100 % correct. Every facility my husband was in had the same problems.

I am a retired RN,BSN.with over 40 yrs. Of experience.

Sadly,even after paying thousands each month, the facilities were nightmares.

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Ben H.

6 months ago

I had the chance to experience this with my Grandma in Assisted Living, who passed away at 93 after living in 2 different facilities for 7 years. What's strange is the way that the facilities treat the families of residents. The families are looked at as the enemy of the facility. Countless times workers at the facility were accepting cash tips from my Grandma for coming by to do things that are required of them. They got so relaxed with it that when I would be visiting and they would come by, they wouldn't leave until my Grandma fetched the cash to pay them, they didn't even care that I was standing in front of them. It turns out that it was illegal what they were doing, one of the "Nurses" was fired because of it. It didn't skip a beat and it continued to the end. When my Grandma passed away they ransacked her room for valuables, purses and other things that they had their eyes in waiting for her to pass away. It was a disgusting situation.

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Kay P

1 month ago

This documentary really is an eye opener about this industry. More people need to watch

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Tralove13

4 months ago

I worked in a assisted living while I was in nsg. School. I took a 10 question math test and after passing was able to pass meds to half of the facility in a shift . It was crazy, I was terrified of making a med error.

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Jannie Goldston

2 months ago

I worked here for 2 months a few years back as a concierge. It was absolutely heartbreaking to see the way the residents were treated. The food they ate wasn't fit for human consumption at times. The med techs were horrible to the residents. These people are paying top dollar to live out their last years of their lives, they should be treated like royalty. I do remember the domestic staff was looked down on by the management. The whole time I work, which wasn't long one of the 2 elevators never worked the whole time.

Audrey G.

5 months ago (edited)

My mother was in an Emeritus facility for about 9 months until she passed away in 2011. I believe their neglect and lack of trained staff hastened her demise. Not to mention the horrible processed food they served. My mother had chosen Emeritus with the help of a friend and it looked fine when we visited and enrolled her. After my Mom died, I learned that Emeritus was a public company being sued for negligence. The minimal untrained staff were uneducated women from developing countries who barely spoke English.

7 replies

Nicki Pecchenino

1 month ago

Never put your loved one in assisted living. These stories are the tip of the iceberg.

Pat Manchester

5 months ago

I was in assisted living for 6 months. I fell nearly daly, they recorded 8 falls. Had an obstruction that kept me from emptying my stomach and was dropping over 5 lbs a week and vomiting after each meal they bullied me into eating, my hair was falling out. Finally, I found a PA who listened to me and not the employees who said that I was making a big deal out of nothing. I had a precancerous tumor, the size and shape of a cigar removed. They didn't know I was even gone! this was supposed to be a nice place. I'd shoot myself before I go through that again.

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Carol Kristian

2 months ago

I would also like to see an investigation into "palliative" care and hospice agencies. My experience with them as a person with serious chronic health problems has been , at the least, disappointing. They make a ton of money and staff is under regulated, overworked and sometimes negligent.

I was often encouraged by these companies to apply for "assitive living" but refused as I wanted to be independent, and control my own money. Fortunately, my health improved, but when the time comes, I want to be surrounded by my animal companions, musical instruments, art and the things I love, not regulated by strangers.

Betty Vargo

5 months ago

I am so glad my father didnt end up in one of these..My older sister and I overseed him in his home. He stayed quite mobile in his 90's till he was about 95. He then needed a wheelchair but still was quite mobile, could still walk alittle. He lived to be two months shy of 98 and not taking any meds ever and he was able to live out his life in his own home.. I pray I can too.

DPS

3 months ago

My mom put my dad in a place like that. It took the heart right out of him.

Katie Amero

5 months ago

I’m so glad you’re speaking about what it takes to care for people with dementia. I am also glad you mentioned the shortages for the conditions.

Athena Marie

2 months ago

I’ve always loved elderly people as I grew up with my grandparents and they were always drawn to me growing up. They would always talk to me…strangers. My goal is to open a residential assistant living home which is a little different than these big facilities. I would only have about 8 residents in a house and they would live in a house just like their own. Provide them a home to be comfortable, safe and loved on their last days here on earth. These stories are so sad and could have totally be prevented.

Lara Clarke

6 months ago (edited)

This is how we repay our elderly for their lives of hard work and contributions to our society, to our communities and to our lives? It's heartbreaking how the elderly are treated ... Glad to see some light shining on this topic

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Mia Resurreccion

1 month ago

I became a Home Health Aid because of my dad having dementia.

After his passing year 2016 at the age of 84.

I made a commitment to take care of my mom and my brother too.

Ruth Thomas

2 months ago

I will never ever regret taking care of mom until her death even though it was very difficult both physically and mentally and financially (I quit my job to be able to care for her full time.) She was 3 months shy of 98 when she died. Her last two days were spent in a hospital on a morphine drip, and she died peacefully of internal bleeding caused by her years aspirin and ibuprophen use. We need to go back to the practice of generational care for our families -- from cradle to grave.

Princess Mary Margo

4 months ago

I was a caregiver for twenty five years in California. The facilities that look beautiful have the worst staff. The places you walk into and say to yourself, “I would not let my dog stay here.” Have the best staff. Weird how that works.

Geline Avenir

1 month ago (edited)

when I had a mild stroke I did rehab in a nursing home, and I experienced 1st hand what happens to old people. My roommate was 95 years old and all the other patiendts had alzhaimers. They were placed on wheelcharis the whole day and wheeled in fornt of the TV in a small lounde area near the nurse station, some helped with their breakfast, abd they say there only till bedtime, so they pee and poo on their wheelcharis and someone only comes when the staff feel like it. ONe time, my roommate asked me to wheel he around and she was the happiest person. She would get up at night and I would put her back to bed, which I didn't mind, but should not be. The staff at night were outside our door talking loud even yelling at times and no one controlled them. Once, I was lying on my bed & my leg was not covered, and a male staff wiped gently his finger over my leg, thinking I was asleep. Another night, a staff just stood at the foot of my bed when lights were off and I was sleeping. One afternoon, another staff went to my room and I caught her opening a book I had in the drawer. The place scared me and acted uo for them to release me earlier than they wanted to. I don't know what training th staff had and are capable of doing. Also, there was only 1 nurse on duty at the counter...Because of my experience, I will never have an old relative stay in a nursing facility ever.

Epifania Marasigan

1 month ago

I have reported violation cases (2010) to Ombudsman but the person on the line said they have not enough people to investigate those.

I reported to the police but they said I should have done it while the abuse (slapping, hitting) was being done (i just resigned when I called them). Its frightening if I reported the abuse while I was there; I would have been ostracized for doing so.

Now I'm not working as such; I'm already an elderly too.

Cat Briggs

6 months ago

My Mom had a pressure ulcer. We were caring for her at home, with visits by home health-care aides and nurses. They had a wound-care specialist nurse come in and dress the wound (a complicated process) several times a week. They prescribed a medical cushion to alleviate as much pressure as possible, since she was immobile. The family made sure she walked, changed positions, etc. Any time we were concerned, the nurse came out. She had bath aides and other specialized health care by professionals. Her care was outstanding. The fees were modest. I'm thankful she never ended up in one of these nightmare facilities. I can't even imagine the suffering our vulnerable elders are enduring. In some of these business models, they're victims of parasitic greed.

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Kim Morrison

2 months ago

The sad thing is, this CEO will never experience this because he’s rich. My mother is in a Medicare/Medicaid facility now and the care is not much better. It’s maddening. My dad was in a memory care facility and thankfully went pretty fast because those three months used up all their money. Thank you for bringing this to light.

gayle lauren

2 months ago

I’ve been a CNA for 22 years in pa and this is true - they are stuffing nursing homes constantly as well. I used to get stuck w an entire floor bc they also short staffed us intentionally.

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Merbella

2 months ago

My friend Mom is in a facility but she has a camera in her Mom's room and they hired an aid to give her one on one care. They also visit 2 times per week and call daily. No one's messing with her mom! ❤💪

J Lindo

5 months ago

I have horrible stories about nursing and elderly care facilities, not to mention the way these people milk the system, that I really hope we all put a stop to this. So unfair and cruel.

Dogmom

1 month ago

This is absolutely disgusting the total disregard the CEO and Execs have for these peoples safety and life .. Disgusting and Horrid the countless excuses they had for all the deaths / incidents that happened in just a matter of days w some ! Heart breaking for the families that have to endure the pain and suffering of their loved ones demise . For what? The Bottom Line of the almighty 💵.

Jennifer Salas

5 months ago

My mother was adamant about never going into a nursing home!! I was happy to grant her wish!! I found a wonderful person to move in and live with her. She died in her home!! It was the least I could do for her, she took care of me when I was helpless!! I was proud to do the same for her!!

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Rosemary Banner

5 months ago

In my experience with a loved one in assisted living I agree staffing is a huge problem. These places can be terribly understaffed. We had some very bad situations that were mainly due to lack of supervision in the first facility we felt with. . I made it a priority to BE THERE pretty much daily. The last assisted living facility my loved one was in was wonderful. Still staffing was an issue but my person still got great care and I hired extra nursing care to look in on her and paid extra for that. Still there were pressure sores and the facility knew they were happening and informed me. End of life care gets more problematic as it progresses. Still I wanted my loved one to stay where they were. The caregivers were terrific and nurses that I hired in provided extra care that the facility was not trained to do. I believe we did the best and mom got what she needed,

Ashley Lube

4 months ago

So sad and so true. This is why I got out of the health care system. Under staffed over worked and under paid. Sad world we are living in and ending in.

The Great Otaku

2 months ago (edited)

As someone who worked for ARC, I can say honestly that there is a severe lack of adequate training across that industry as well. There is also rampant Medicaid fraud, including double billing, billing for false services, as well as misuse of 501c3 dollars.

The statements about 'keeping up numbers' are also very true; I heard the same thing. 'Fill the building, Maximize Billing, etc.'

Kathy Thompson

5 months ago

I am a Registered Nurse with over 40 years of bedside care during my career. Only about 2 of those were in nursing home/assisted care. I will say that in retrospect I wish I had been braver in my expression of distaste at what was going on. I was solely responsible for 40 patients with the help of maybe 3 CNA's. A lot of time there were only 2. I had to give all the meds including the as needed ones, check all the blood sugars and treat them, do all the lab draws, if anything happened to a resident I had to do an incident report which took 2 hours to complete. Start all the treatments, and help with lunch, and supervise the CNA's. One time the CNA's had not gotten around to changing a resident who had urinated on himself and the bed, he had a visitor come in just then and they went straight to the facility Director who then called me to the office and chewed me out for about 40 minutes. That is when I went back and called a meeting with the CNA"S that were there that day and told them I never wanted to have that experience again, and said a few more choice things for about 25 minutes so they would be well aware of what they were responsible for and that if they didn't want to do it that there was a door that opened both ways. Then all the licensed nursing staff were called into the Chief Nursing Officer's office and told that someone had resigned and that we all were going to have to work extra shifts to cover her shifts. What I should have told her was that there were agency nurses to help with things like that, we already worked 48 hours (12 hr. shifts), and so that would mean that just one extra shift would give us 20 hours of over time that they would somehow get out of paying time and a half for. And I could see them not replacing that nurse and just forcing us to take over those extra shifts. I quit that job before I had to work many of those extra shifts. The situation in the nursing homes and assistive living homes will NOT CHANGE until there is legislation stating that one licensed nurse can only take care of X number of residents (with X = 15) and do all the other things they have to do. And by the way there 7 other licensed nurses in the building that could have taken a couple of those extra shifts. Also they need to state that a CNA can only care for 10-15 residents because they have all the manual labor to do. And they need to hire LPN's to do the blood sugars, and treat them and help with meds and dressing changes and charting and all the endless things that come up during the day or night. Companies/people who own nursing homes should not be there simply to get rich, in fact it ought to be illegal for then to show a profit above X dollars/year/facility. I don't know what that dollar amount should be, but it needs to be regulated and it should be mandated also that the staff have the equipment and materials needed to do their job. I am going to end here, but I could go on longer. It is a horrible way to die-- in a warehouse for old people.

4 replies

German Orizal

5 months ago

I'm so glad my sister and I decided to take in our father. Even nursing homes have a poor record for caring for the elderly.

Matt Richards

6 months ago

The way we treat our elderly is truly horrific

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Vinka Zoric

5 months ago

For eight years I have been watching terrible situations in the nursing home where my mother has been for eight years. Every day for four years, I picked her up and took her home, and then, after a few hours together, I returned her to sleep in the nursing home. All these years I have been wondering: why is there a nursing home? To punish old people for getting old? We are all on that path. Scary! I am with my mother every day. I clean her room, wash her clothes... I take her outside in a wheelchair so she can see the sun and the sky... I'm on duty 24 hours a day to make sure they take care of her and to translate what she wants (they don't have a translator and she doesn't understand English). and all that... for guides... is not enough. I see other old people who are abandoned.. who are not cared for enough.. sitting in the corridors with their arms outstretched.. with questions that no one answers! not eazumihem. Why is there no way to fix it? To show respect for the inevitability of human existence - old age!

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Jennifer Fields

2 months ago

Thank God for this video! I have had to break it down in secret too many families about ALf’s. They take nursing home patients to “put heads in the beds”. They take pts that need lift equipment, which Alf’s are not allowed to have, so lifting moving these pts is on the backs of nurses or CNA’s. Nurse staffing requirements are minimal, there maybe a nurse or it may be a med tec. If your loved one cannot ask for a pain pill, something for nausea then they don’t get it as med tec cannot “assess” or give pen or as needed medications they are not liscensed. They can get away with keeping hospice pts but cannot give Morphine . I have been so heart sick about what I have seen… maybe I should blog it. Families please do not be fooled by ALf sale tactics, they will promise you the moon and stars…. Don’t believe them, make them prove it.🙏

Marie Guy

1 month ago

They can afford the best lawyers, all part of many evil systems. My uncle was making unheard of progress from being beaten with bat by some hoodlums . Once I trans him into long term care ,things went downhill. I could not believe visit often as I wanted because my father was now terminally ill. When I did, he was never dressed, unkept,injuries,seemed fearfull. Major bedsores. .food forced aggressively to him ,when he could only have well blended so he did not choke. Caught them and he was saying no no. As result of neglect and abuse including unchanging of catheter, he developed severe infections. I received a call that he was ill with high fever and taken to emerge. Same day I recieved a call from hospital he had less than 24hrs to live. Nothing was working because left too long. He made it awhile longer but I was forced to make a choice to stop feeding him and let him die of starvation or continue and he would suffocate from food in lungs. Awhfull!!!! I made inquires before this but always excuses. Even emergency workers questioned brusies.

C Correll

5 months ago (edited)

You could see the greed in that CEOs eyes talking about how much the demand would be growing. He was practically salivating. He can start with paying his employees a decent, living wage - the farthest thing from his mind I am sure. My mom was in an assisted living “home” for ten months before I pulled her out. The care was awful - at times dangerous.

Kristen Hotchkiss

2 months ago

9 days Merle was there and fell out of a window!!!!! My god! This breaks my heart, my great grandma was abused in a residential facility in Spokane Wa, I wish I knew the name of the company, but yeah that woman is right, if it was a daycare they would be shut down immediately!!! THESE ARE HUMANS! These are our parents, grandparents, great grandparents.. OUR LOVED ONES. We need change with this =(

John Lopez

6 months ago

I worked in a long term health facility. It was by far the most horrific job I’ve ever had. The amount of care needed for patients is immense and a lot of times way past the level of training provided for employees.

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Michel

1 month ago

This country abuses its elders in so many ways. The elders should be honored. Their physical needs should be taken care of and put above many things. During a time when I worked in hospitals, we would see families finding excuses to admit their family elders in November and December. It was always packed during that time so the rest of the family wasn't troubled with arranging holiday plans. It was disgusting to watch the elders spend this time alone and depressed.

Jennie Holt

2 months ago

I'm so so sorry for the family of George. I'm sure he was comforted, knowing his girls were there for him. I do hope he had no knowledge of what was happening other than the goodness of the presence of his daughters. May he rest in peace and paradise.

Kali Press

1 month ago

in my older generation my mother had home care along with my father. My dad had retired. My grandparents had home care when my aunt and uncle moved in and took care of them till the end. Today, situations have made it difficult for families to assist. These facilities are very expensive and its not a caring environment for many people.

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Letsdothis

2 months ago

My mom is on her deathbed at this moment. She would hold her arm out into space like she was trying to grasp someone with her hand. I felt a loved one, maybe my dad, was wanting to take her with him. She was taken off life support. We all said our goodbyes as she is peacefully slipping away slowly at this very moment. My sister who sees spirits said deceased loved ones like my father, her mother and 5 others are around her. We love God our Father and accept His will for my mother’s time has come. She is 92 yrs old. God bless her soul.

Miss Echo

3 months ago

I've just experienced 2 years of my sister being in assisted living and it was hell.

Myrna Jucar

6 months ago

Here in the Philippines, we take care of our parents when they grow old. They stay with us in our own homes until they die. We have a culture of loving and caring for our elders.

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Lenoria Mackey

2 months ago

I worked at a Senior Community, that also had a separate facility for Assisted Living. They had Nurses around the clock for the Members. They also had a clinic with a resident Doctor on staff. Mind you Park Springs ,OLD was for the truly wealthy/rich, but they created a plan for their Members that was so awesome that till this day, I was so proud to be a part of many years ago.💯💯💕

Casa de Kids

5 months ago

This originally aired in 2006; would love to see an update for 2022. It's needed.

kathy Dias

4 months ago

My mom died because the rehabilitation center didn’t turn her so she got a wound that never got better shame on these places they love the money they get an get the cheapest staff to do the job they are not trained to do! So glad we took her out after the first week and my sister took better care of her than any Facility could! Thank you Leslie😇

CT Lo

5 months ago

Thank you for making this documentary. It is disturbing information but humans need to investigate our own negative tendencies of neglect, in order to protect the vulnerable effectively and efficiently with trust and funding.

Hots

2 months ago

When I was 21 years old, I worked in a nursing home as a nurses aid. I saw abuse and neglect and I couldn't stand it. I was young and didn't know where to take this evidence as I was afraid of being black balled in my state, So I quit. 37 years later, when my Mom got Dementia, I moved my Mom into my house and took care of her. I had the training and promised myself she would die without bed sores and a broken hip. She did. I have nightmares that I will end up in a nursing home or senior living. I will fight that tooth and nail as I will never consent to going to one. All they want is money. To pay over $1,000.00 for a bed a month is not common sense.

Flamboozler

6 months ago

I worked in nursing homes and assisted livings as a maintenance director. The nursing assistants and housekeeping staff are usually overworked, under paid and their work unappreciated. They love and care for their residents as much as any nurse or doctor. The mantra in that industry is "bodies in beds". I worked in 2 Emeritus facilities. In both buildings they completely cut out the housekeeping and laundry staff. The nursing assistants were expected to provide care to their assigned residents, clean the rooms, do their laundry and were expected to vacuum the hallways in front of their residents rooms! It doesn't have to be this way and not all countries are like this. As long as we expect for profits to provide this care or healthcare in general this is what we and our loved ones will get. We all must take some responsibility for this. None of us would be willing to or could pay extra taxes into a system that would provide quality care. It's not just shame on them it's also shame on us.

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marinemom351 mom

5 months ago

I worked in an assisted living facility and I agree with everything these folks are talking about. Employees who don’t know what they are doing, too few employees to handle all the residents, hours cut back so that the employees who are there are exhausted and frustrated. Corporate cares about one thing and one thing only and that is profit. I loved the residents I worked with and wished I could have done more for them.

Gregory G

2 months ago

I used to be a state nursing home investigator. Independent living is far less regulated but read up on the laws and regulations they operate under. Ask to see state or local inspection reports. Periodically review your loved ones records. Be on a first name basis with the administrator and Director of Nursing. If laws permit it, consider a nanny cam. Know what medications are being given. Connect with family of other residents, and agree to look in on each other’s loved ones when visiting. Most senior living staff are dedicated but are understaffed, ask if there’s anything you can do to help out with your loved one.

Mother Board

2 months ago

My heart is heavy for these patients and families. I toured many facilities and left crying. Then I found John Knox Village. John Knox is an outstanding facility. Placing my dad there, when I could no longer care for him, was exponentially better than any other local facility. Clean and cared for! He was brought to entertainment activities. I was blessed and he was blessed to live at John Knox village. However John Knox isn’t a local facility in every town. I grieve for these elder people who suffered in Emeritas facilities. God bless you in your endeavor for justice and change.

Josefa Guintivano

5 months ago

This topic is an eye opener. Will be helpful in a decision my family is about to make for my 71-year old sister who ‘s been diagnosed with A.D. Thank you for this documentary.

Steve Raymond

2 months ago (edited)

This production is almost ten years old. I would love to see an update of this program looking at the overall industry.

Meechie Baby

6 months ago

Former assisted living care staff here: When we got too "close" to the residents, when we actually cared for them as if they were our own family, we were reprimanded and eventually fired. We were often told that we were spending too much time with any one resident. I had to leave the care profession because I felt that I wasn't able to properly care for the residents, and it was taking a toll on my mental health. I loved the residents like they were my family, and I was reprimanded for it. I just couldn't do it anymore.

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Susan Peters

5 months ago

I love working with older folks and have for almost my entire life! I had settled on going to school to become a RN, during the Blizzard of 78 that changed and I became a Social Worker working with sub acute and was part of team that opened the 1st Dementia dedicated unit in the state. I spent more than a quarter century at the same facility and it wasn't due to the money it was the people. I left because the Administrator didn't know a thing and the nurse consultant was her Aunt...they did not respect others, residents, residents family or staff. I was in an auto accident and elected to go to the other facility in town because I feared repurcusions and needed rehab. I had the training for Dementia/Alzheimers and was part of the psych med team that reviewed meds. Visit at different times, days, ask questions, listen to your loved one but also the sounds around you. I know I was part of the team that touched others, what a couple of years can do and I have No question that money/ census heads in beds play a part of the problem. I still talk with people with whom I worked or had family members both at the NH and the AssistedLiving next door.

90shilling

4 months ago

RN here. Assisted living facilities have one, maybe two, nurses to assess the patients who have complicated medical issues, meds are administered by tech. So many things are missed at the very high-end facility she stays because they don't assess patients regularly. Issues are ignored because they don't kill her. I observed dementia patients wandering near unlocked doors, patients in wheelchairs parked near the med cart just like the SNFs where I've worked, etc They do this to keep them close and for safety. Staff is not trained, and their pay is abysmal. I asked about working there and they said they wouldn't hire me bc I"m an RN, too qualified. It's like an unregulated nursing home.

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Ronnie Delahoussaye Chauvin

2 months ago (edited)

This is really sad, I never heard of the company personally, no one has ever gone into a assistant living home in my family, we always took care of our own♥️ It's not about the money, but if you can't do something, don't do it. A place like that is NOT a one fit all facillity, needing skill is all together different. Greed thats what that is💯 Inhumane💯

Victory Forever

5 months ago

I started out taking care of my mother in her home. I finally moved in with her and left my apartment that I continued to pay rent on each month. I took care of her and later two of my sisters came down to help take care of our mother until her transition to be with the Lord. We took care of her and she was able to live in her home like she always wanted to do. I thank God for giving us the strength and patience to take care of our mother who took care of us when we couldn't take care of ourselves. If it's any way possible, keep your loved ones out of nursing homes. Most of those people are lazy and don't care about your loved ones. They mistreat the residents. Those of you who mistreat residents in nursing homes, remember you don't know what's going to happen to you and you reap what you sow. That's the Word!!! Treat people how you would want to be treated or how you would want your loved one treated!!!! THINK 🤔

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Carol Smart

1 month ago

God bless you, Mary!🙏🏼 We need a million more people like you, who truely care about people & want them to be well cared for. It’s about money & a lack of checks & balances. People don’t want to take care of the elderly & infirmed & don’t want to see them as their health fails & they fade away. Nursing homes are where people go to die. If they are I’ll & not eating, getting exercise, interacting with others, & taking too many medications, they are hurrying down the road to their end! If their dentures don’t fit, then they get no solid foods.Mist don’t have families. & don’t have proper clothing, such as shoes that fit & support & clothes that are warm & aren’t worn out. Many are on Social Security & their places are quickly taken when they are gone. We are all growing older every second.Can you or your family provide around the clock care 24/7 ? Usually unlikely.

Tula Loo

6 months ago

My mother-in-law was incontinent and was having trouble making meals, showers, and getting around generally. They admitted her into assisted living, I expressed concern to my husband and sisters-in-laws to no avail. Three days in the assisted living facility she was found on the floor of her room, ended up in a nursing home and died a week later. Assisted living facilities are more concerned about money and numbers and don't turn away residents that cannot live safely in an assisted living facility. It's a big problem. Thank you addressing this issue.

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Wendy Chavez

5 months ago

My grandma was a resident at Emeritus in Albuquerque, NM when she could no longer stay at home. She was well cared for, and at least one family member visited her daily so we knew what was happening within the facility. About a year before she passed away, it transitioned to Brookdale memory care, though little else changed. I appreciate that many residents received substandard care, though this doesn't match my experience. Thank you for this documentation.

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Trucking with TOBEE

5 months ago

My great grandmother was killed in a nursing home from another patient back in the 70s in Las Vegas. The other patient had dementia and walked into her room in the middle of the night and smothered here with a pillow. So this neglect and abuse have been going on for decades. Why is it still happening in our day and age?

Alicia

1 month ago

Just keep your loved ones home and take care of them yourself! My god

Robin Praise be to God Scammell

5 months ago

So true what all these places are like! I know because I had to spend time in a nursing home for rehabilitation then go home. It is despicable what they do and go to great lengths to hide when it comes to the proper care of seniors!!

Sarah Brome

2 months ago

I’m just seeing this now! I worked in Brookdale Memory care and other nursing homes as a CNA- for ten years. I saw horrible abuse and neglect, even in the high price assisted living facilities. I’d rather suicide than end up in one of those places.

Natalie McGovern

6 months ago

I was a caregiver for 12 years. Alzheimer's and Dementia was my expertise. I worked with clients(became adopted family) not only in their homes but at facilities. This is so true and yet so heartbreaking!

hildegard stratkotter

5 months ago

My husband got septic while in care and was told that he died of natural cause. Infection in mouth which l pointed out to the staff and was told by them what you want us to do, we feed him and washed him. Totally ignored the infection and that he couldn’t eat or swallow a nymore, just unable or unwilling to care for a helpless senior.can’t ever forgive them for their negligences and let them live with their quilt for the rest of their lives.

mia butterfly

1 month ago

I payed my respect to my elderly people. I worked in a nursing home in the 90s. I loved my patients.

miss B miss B

4 weeks ago (edited)

I am a CNA that means a nurse assistant that works in nursing homes I'm also a home health aide that is a nurse assistant that work in the home and I must say I see a lot of stuff I don't like it in a nursing home I don't understand why people won't opt for their family to stay home and have a home health aide coming in opposed to put them in a facility where they just another number 😢 the family have to do better I don't know why the family just won't keep their loved ones at home and have a home health aide come into the private home where they can better supervise and watch what's going on and make sure they loved ones is getting the proper care and have a good quality of life

Ernestina Sanchez

5 months ago

It's so scary. Specially when bad health care turns into a coverup. It's terrifying that the government allows this type of businesses without rules and regulations that protect the patients. 😢

g pilsitz

3 months ago

Mother was at a facility, I was out of town for a few days, I returned and called only to find out she went into a coma two days earlier. No one called me when it happened. She passed about 20 minutes after our visit. I won't ever trust these places again.

Raindancer98405 Washington

5 months ago

I worked for a Emeritus facility. It was the most disorganized experience I encountered in my nursing career. My worst experience was catching a CNA caregiver yelling at a resident. It was the dinner hour and caregiver was frustrated getting residents down to eat. I had zero tolerance for patient abuse. I didn't want her to continue this shift with what I saw. Until she could speak to Administrator and DNS the following day. She was very mad upon leaving. A few hours later her mother appeared with her and began verbally being abusive towards me. Finally ordering both off property or calling police they left. This girl who had just turned 18 and wasn't mature enough for her responsibility. I was taken back that the facility supported this employee. It was the beginning of nursing shortages and there wasn't a line outside to fill these positions. I turned incident over to the state. I was reprimanded and let go. There were so many other instances of poor care I was appaled and soon questioned my remaining in the field of nursing. I hope it's improved.

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Trucking with TOBEE

2 months ago (edited)

My grandmother was in a nursing home in Las Vegas that cost almost 7 grand a month. They did not take care of her at all she would lay there in her waste for hours. They would put her in a wheelchair and set her in the hallway along with the other residence and they were just sit there for hours until it was time for dinner. It was absolutely horrible. I wouldn’t wish that on anybody. And my great great grandmother was in a nursing home in Las Vegas as well back in the early 70s and another patient went into her room at night and smothered her with a pillow. So she essentially was murdered by another dementia patient.

Jana King King

2 months ago

I am so sorry for these families. We have had a very different experience. My in-laws are in an assisted living down the street that is wonderful. They have a beautiful apartment that we decorated with stuff completely from their house. They have physical therapy occupational therapy and everything they need right there. The only complaint they’ve ever had is that the food isn’t great. We bring them takeout at least once a week and buy groceries where they can have some things in their apartment to eat. We are there often and have gotten to know the staff. They all seem wonderful and caring. I’m sure there’s good and bad like in most things.

E Coconut

1 month ago

MONEY DO NOT MATTERS,JUSTICE IS MORE IMPORTANT FOR THIS MOTHER AND MORE ELDER PEOPLE

Katie Amero

5 months ago

I have felt this for so many years. Mostly it’s not the caregiver but the lack of time to attend to each client.

Martha Gonzalez

2 months ago

Don’t ever take our elderly love ones to any of this facility, they are horrible the elderly suffer so much in the hand of this take care givers 😢

I hope God forgive us, I ask forgiveness every day to my mother Rest In Peace

I love you and miss you mom 🙏❤️

Jeremy Stark

6 months ago

I watched my great grandfather die basically alone, unhappy & uncared for at an assisted living facility after his wife of 82 years died. He was such a strong man & it was heartbreaking to watch him wither away in such a place. I was a kid and didnt quite understand but now as an adult I can see how badly they mistreated him & others in this assisted living facility. I remember seeing people walking in circles, standing in puddles of urine or some liquid, people in wheelchairs against the wall with nobody helping them. I wish I was old enough at the time. I would have done anything to get him out of that place or report it to someone. I can only imagine how bad it was when patients families were not there. I mean this was on family visit days when I saw all that madness happening to people.

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Lisa Michele

5 months ago

Oh this just infuriates me ! Our mothers, our fathers are treated as such !! That’s is the exact reason WHY I will NOT let my mom or dad go into such a living center !!!!

MOMS Mushrooms Jody Foster

5 months ago

My heart goes out to Mrs Boyd's family

Epifania Marasigan

1 month ago (edited)

Dimentic seniors in assisted living facilities are mostly over-medicated (antidepressants, mostly) which made them more dimentic and suicidal.. They lose their memory more. Relatives should never give up taking care of their elderly members rather than putting them in those facilities. if they are looking for better care and they can afford to pay, I would suggest to hire certified caregivers at your own home with proper care supervision, medicines and foods being given.

Winniejack

2 months ago (edited)

That’s why we don’t put our elders in these homes. Caring for other people with gentleness and empathy takes a person with a pure heart and a passion for the job. Sad 😢

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Rickie Olinger

1 month ago

I had a nextdoor neighbor that had went to our local College for nurses training and was working like long hours and 12 hour shifts had a young child in the home ..and on her work schedule she would begin partying with her live in boyfriend day and night ..night after night with crystal meth, cocaine, smoking pot and drinking after her days off and than go back to work..she was even doing hard drugs and drinking in-between her shifts hours working here in a local huge Retirement Nursing home here, people wonder how they can concentrate..and focus clearly caring for the patients ..giving them the correct dose of meds and even giving them meds on the right times ..carelessly ..very irresponsible ...but carried on working with not being checked out ..more than likely even stealing certain meds for themselves..while working her shift ...

Lazy Daisy’s Journals

6 months ago

This is completely accurate. My mom just left the field due to the horrible treatment, understaffing, low wages, etc. The stories she told me were horrible.

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Lauran Glover

10 days ago

Bless Frontline for doing stories like this, allowing us to demand more out of the care of our most loyal generation!

PhilEsq

2 months ago

This is heartbreaking. Our country is broken bc of special interest money in our news and politics. We must protect each other and fix this.

Thank you for bringing attention to this problem.

Light Over Darkness

1 month ago

My friend's sister worked in an assisted living place out in Massachusetts. Their mom was put in that same assisted living place. They left her in the room Bailey ever acknowledging her all through 20 & 21 also. The sister who worked there as a nurse. Said they were 100% secluded. Right the mom had just entered there. So it was especially hard because she had not even gotten used to the place yet. Her being a nurse felt the place was no longer treating clientel as they should have. She'll be in the nurse decided to take her home and take care of her herself; along with her sisters.

When an employee who's in the top position Decides to leave. Right to take care of the client tell herself. That is family. That speaks bigger than anyone can speak. It tells all. Once 2020 happened the care toads people in homes that are run by state and facilities. Have gone backwards a 102 & 100 years.

What my brother has been going through since 2015 being a resident for disabled. Was wonderful for years and years, until 2015. After 2020 it is unbelievably worse. I have seen it 1st hand and there is no one who cares. But they also will do nothing about it. Nor state or the police. But they became very good at making sure that you could not see him. Harassing me for standing up for him. A lot of stuff that people do not know a going on. My advice is to get them out without them realizing you have a problem with. Do not announce it in advance go straight to the courthouse without even warning them. Get your custodies and take care of your family. Because once they know it they will go against you and try to ruin your life and order to cover their assets.

Bridgette Traveler

5 months ago

Thanks for the info! I definitely will tell everyone not allow anyone to ever live in an Americo living assistance or nursing home! This is an outrage!!!

Sylvia Jones

2 months ago

I understand we are harried & hurried in our life as we do the best we can for our parents.

My heart aches for the people in this video whose parents did not receive the care they deserved.

Deva Kolb

6 months ago

I cared for my 90 YO mother with advanced Alzeimer's until she passed. I could never leave her to one of those horrible, for-profit, homes. They could not even compare to the quality of care I could give mom. Yes, it was too much for me and it caused me much physical, emotional, financial and spiritual pain. But I would do it all over again. The quality of life should be everyone right.

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G L

2 months ago

This doesn’t just go on in assisted living -- it’s also an issue in many nursing homes and inpatient hospice facilities. I’ve seen excessive use of drugs like Haldol and Ativan to sedate confused patients, pressure ulcers on hospice patients that had tunneled through to the bowel (ulcers draining liquid feces), and many many other unforgivable issues that should have shut “high end” facilities down. But somehow, they continue to get away with it. The biggest contributors toward the problems are, as noted in this documentary, lack of training and lack of adequate staffing.

Scott Allison

2 months ago

I had to learn this the hard way to first hand experience. My mother, a baby boomer would been independent. Her entire life was put in a position where I had to put her somewhere because of dementia. So I did some research. I found a place called Willow Creek which had a reputable brochure. I took a tour. They lied to my face and told me that they assisted with showers. They assisted in checking blood glucose, cleans her room everyday, etc. Well my mom has been there now for about 5 months and I've had nothing but trouble. They do not assist with showers. Only thing that they provide is three meals that are skimpy. They barely do her laundry and then they attack her because she can't remember knowing that she has dementia and then they're going to charge us $4,000 a month for absolutely nothing. I hate to say this but I have learned that the system that's put in place for the elderly is the biggest scam in American history literally sucking away. These people's hard-earned money 401 k pensions and depleting them. You can't even get on Medicaid until every last asset is depleted and most of the time there's some sort of abuse that happens in these homes. I will say this. That is my biggest regret in life putting my mother through that. Shame on these corporations that are making billions of dollars on this. Ridiculous scam

Ceballos Fermino

1 month ago

l 😇will forever be indebted to you I will continue to preach about your name for the whole world to know you've save me from a huge financial debt with just little investment thanks so much expert Mrs Harry Ava

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MsDawggy’s Lucky Life

5 months ago

My Beautiful Mom was illegally transferred to a well known horrific nursing home who was literally told by me a week earlier “no, my mom just recovered from sepsis and she needs a physical therapy facility and not a nursing home”, I thanked them for their time but honestly it was a filthy and disgusting facility that had elderly in chairs facing walls and completely ignored for the 1/2-40min tour that I got. My Mom was murdered in a weekend while stuck there until Monday when she would be transferred to the actual facility she was approved & signed to go to! I have lost everything in my life over the complete negligence that killed my Mom! Nurse on police cam admitted she had been on shift 7hrs but had not had time yet to feed nor check my Moms diabetic medications, she admitted to ignoring her pleas for help and repeated emergency nurse call buzzing! Longmont detectives allowed this facility to cancel my Moms autopsy without our knowledge and they had her sent to the most expensive mortuary in town to get her prepared immediately for her funeral! I’ve lost my home, my job, and used my savings to try and fight for my Moms justice! I’m living in a broken down car struggling to decide to just join my Mom because the system doesn’t care that my Mom was illegally transferred and she was of sound mind again but my stepdad had power of attorney but even being told no, this facility went behind our backs to get my Moms $$$! They had nothing my Mom needed medically! I’m just lost because my Mom was scheduled to go home in. 1-2weeks at most after her Therepy to get back fully on her feet after 7long months of having Sepsis! God knows I need help! She’s gone and the facility is still killing other elderly patients and getting away with it! Diabetic patients are dying of sudden heart attacks due to low sugars from complete negligence!

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Mary Guy

2 months ago

I know the pain of losing a loved one due to medical harm. I lost my best friend Chad on May 14, 2014 due to medical harm at a prominent hospital here in Cincinnati. I know your pain. No apology. or any amount of money can replace the beautiful soul I have lost. Absolutely no excuse for medical harm or covert medical harm. NONE!

Jacky Martinez

6 months ago

This has to be a cultural thing. I would never put my parents in a nursing home. I worked in an assisted living community and it was so sad to see these individuals wait day in and day out for their families to come see them. It’s heartbreaking! 😔

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Jill Martin

5 months ago

Most caregivers are from other countries outside America, can you honestly expect them to take care of your family members as if they are loved and important to them at all.

Aging is a terrifying prospect in this country, it really is a nightmare you worry about if you are alone. Absolutely horrific…

Allison Sherman

5 months ago

My mom was in assisted living. She had dementia but not severe at first. As long as she was maintaining that level, everything was fine. When she had a nose bleed from the blood thinners they sent her to the ER. Ridiculous! They had a wellness team. Her dementia got worse physically. She had a hard time standing etc. There were times when they implied that it was part behavioral. No it was not! She was declining.

She got increased care. When Hospice was added, the chaplain gave up on her because she didn’t want to pray with him. After her passing, they failed to call me for several days. I was her only person. I became her advocate. They offered counsel to me but, no, I don’t think so. I never saw or heard of anything like I hear on this video regarding any of the residents but I do believe it happens in some places. I think family needs to be close and constant with their family member. I learned that even tho she had dementia, she was still believable at all times, at least in part. She had stopped eating and passed from the dementia itself. We tried everything but her brain was no longer sending messages.

William

1 month ago

One day the CEO will end up in an assisted living facility and then he will realize

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Pam Nagra

1 month ago

I worked in assisted livings, nursing homes and hospitals , there’s always shortage of staff ,and when you think of root cause it’s money . It sad we put so much trust to strangers to take care of our loved one ,they wasted their life to raise children and children can’t take care of them.

Jane Doe

4 months ago (edited)

I’m a home health nurse. I went into a personal care home to see a patient. I asked the med tech to see his medications. She walked in front of me to lead me to the med room and I saw she had an ankle monitor on. 😱

Rena H..

5 months ago

My daughter is in a nursing home and I worked there for 3 years...I saw enough to shut that place down...it's been turned into State so many times it's unreal and State does "Nothing "..apparently someone is getting their pockets padded because they always know when State is coming...These stories hurt my heart but it's reality of what is happening not only in assisted living but also nursing home facilities.. People make sure you visit your loved ones so you know what is happening...God bless..

Janice Brown

2 months ago

We need more attorneys like that. Our elders are left to suffer a great deal by the hands of those who don't care. That needs to stop. The rest of us will get to their stage eventually. The question is, how would you like to be treated like that?

Victory Forever

2 months ago

Bottom line, stop being so fast to throw your loved ones away. Get up off of your duff and take care of your loved one if all possible and you are well yourself. My sisters, a brother and I did just that. I started out by myself taking care of our mother. I kept paying for my apartment, but moved in with our mother. I did it alone for a while, then later as my mother's health declined even more, my sisters came one at a time from the city until all three of us ended up taking care of my mother. I feel so bad for these elderly people who took care of their children but their children didn't take care of them 😔

Stand Down

2 months ago

My mom visited grandma everyday, and grandma was acting like she was in a lot of pain. The place just kept blowing it off, until my mother forced them to take her for x-rays. My grandma had a broken hip.

Also, I gave a ride to a guy that just came here from Zimbabwe as a refugee a month earlier. I was dropping him off at a private home, where he stated he came to America, took a 2 week training course and is now an assisted living caretaker, with no prior experience. We don't know who is taking care of them.

My mom lived in her home until the end and was taken to the hospital where she passed 5 days later. I promised her I would never put her in one of those places, and I didn't.

Candy Harrington

2 months ago

One time when I went to help a hospice patient at an assisted living for the hospital home health & hospice. I called the office when I was done. I had to talk quite a bit to get them to understand that this lady was a high fall risk. I just knew she was going to get hurt because the young aide didn't understand that she needed more care than she was giving her. I don't think it was intentional. The family was grateful, & moved her to a good nursing home that really seemed to know she needed more help.

Keve Butterfield

1 month ago

After 9 horrific months My Mom passed away this morning; for she was severely injured and spent 30 days in the hospital, where she began to decline quickly. She suffered neglect had a UTI that went sepsis and chronic and severe dehydration and she was hospitalized twice. Just recently we transferred her to a hospice hospital.she was in 3 different facilities and they were all horrible. In addition to skilled nursing staff we had sitters and still she was neglected. The staff stole all her clothes on 3 different occasions. I work full time, I’m not ready to retire, I was there 2-3 times a week. It didn’t matter how much I voiced my concerns, and I found out from a friend that the inside down and dirty that I was labeled ‘a problem’ because I complained. This made it difficult to move her because she was essentially marked. The staff was mostly non English people who hated white people and they had no problem letting us know. The last year has been a horrific nightmare, something has to be done!! 😭

Tandi Parent

5 months ago

I've worked in several nursing homes over the years until I retired and that's the exact reason I'm now helping take care of my mom who has dementia.

If your loved ones are staying mainly in bed, whether it's at home or in an assisted living center or a nursing home, ALWAYS ALWAYS keep an eye out for pressure sores!!!

5 replies

Chris

2 weeks ago

My ML lived for a short time in assisted living, when it was apparent she could no longer manage we transitioned her to foster care in a home with 5 other residents. The AL wanted to move her to their memory care unit but we knew she would not get the consistency that a foster home would provide. Best decision we made, should have put her there from the start.

G S

2 months ago

God help our seniors, our families, 0ur precious parents and bring these criminals that pass judgement and take advantage and abuse these, to severe justice!!!

idigit7 Jac

1 month ago (edited)

This the same issue across the board in any state. Short staffed, cna , medication administer, As long as a physical body is in the facility . Thats all that matters to these facilities.Lots a coverup.

Marlene Funk

5 months ago

No exception to the rule!!!!! I visited retirement homes, independent and assisted, group homes and nursing homes almost every day for 20 years. If you know someone in any kind of a care home, you need to visit them at different times, on different days. Things are not always what they appear to be.

1 reply

Tanya Owen

2 months ago

I worked for an assisted living center several years ago as assistant manager. Was not allowed to pay utility bills until receiving cut off notices. Then you faxed the bill to the corporate office and they overnight a check that you pay personally to the utility. Their telephone service would not accept a check for payment. I had to go get money from petty cash, go back and pay in cash. I will say it was a very clean facility, but I was shocked about their method of paying the bills.

Bonita Dannells

6 months ago

I was a caregiver in assisted living for 6 years, also did in-home care. It was a joy to care for these people.

13 replies

Isabel Leon

5 months ago

Eventually we will all reach a point of needing assistance…the business itself cannot feel for any of these victims any pain but those who were specially good parents to us deserve so much more from us…all I see in this documentary is neglect…all our family members from before remained under the direct care of their children with hired help. My spouse an only child took care oh his parents till the end, in their home with medical and housekeeping help…it was a sacrifice for both of us at times but worthy…we have no regrets and his parents earned it as they were incredible parents and grandparents…no amount of money can make up for our love and gratitude to them…

inaj27

5 months ago

This is crazy ! They worked hard their whole life to end up with this shady as company . This breaks my heart and I pray I don’t end up in any facility like this if it’s needed . Due to the economy I probably won’t be able to afford it .

Jane Doe

4 months ago

As an RN who gave out numerous medications working in a nursing home I cringe when I think of untrained workers giving out these same medications, including insulin in these facilities. Just terrible and very scary.

eileen623

5 months ago

I am both legally and totally blind. After having total knee replacement surgery my doctor thought it would be best to go into a skilled nursing facility for rehab. On my 10th day there I was doing physical therapy and felt like I was going to puke. And I felt my strength waning. I didn’t want to embarrass myself by throwing up and was trying to get the attention of the PT. I don’t know if they saw the look on my face or what But immediately the wheelchair was pushed underneath my body and I fell into it and blacked out. When I came to I reached my hand out and felt the familiar texture of the blanket I was knitting. I was in my room by my bed. Somehow I got myself out of the wheelchair and into my bed. For hours they had me on oxygen… they gave me difficult even though I kept trying to tell them I wasn’t epileptic. They weren’t listening to me! When my daughter came to visit I was trying to vocalize that I needed help but I couldn’t. It was so frustrating! Later that evening a CNA that really liked me noticed I wasn’t doing well and asked me did I want to go to the ER and I said yes. So the ambulance came and I found out I had suffered a pulmonary embolism. These mofos had me on oxygen from 10 AM till 6 PM as I was getting sicker and sicker… Fucking dying! And when the ambulance came everyone scattered there wasn’t a doctor to be seen anywhere. People check on your loved ones when they are in nursing homes and he’s facilities I beg you! My kids were their only thing is they were too young to understand what was going on. They were teenagers.

K F

3 months ago

Yes, every patient is different, needs, level of care, culture, etc. Having said this, I am a firm believer in care AT HOME! If a family or the patient can afford four to six thousand dollars a month for Assisted Living homes, they can afford private care at home. When I was in college, I worked at a nursing home, terrible conditions. My daughter now in college herself, works in an Assisted Living facility. The conditions are good, but many patients would fare better at home. The costs start at, $5,000.00 a month, meals are another fee, meals served in the rooms are another fee. The list goes on and on. During Covid, patients were dropping like flies because staff weren't given safety protocols, hygiene, handwashing, distancing, etc. Even if staff wore masks, when families were allowed to visit, no masks, no distancing, separation of Covid patients, etc.

mikeylorene

5 months ago

I put my mom in high end assisted living TEMPORARILY, so I could get my apartment ready for her to live with me. She went in on a Friday, late afternoon. They told me not to visit for 3 days so she could get acclimated to their schedule. On Tuesday, I walked in and found her in a coma with blood on her sheets. Saturday night, she was dead. Cause of death- dehydration, pneumonia, sepsis- all from neglect. Bottom line- they are LYING when they tell you they will take care of your loved one. They want your money. They won't sue me for defamation because I have all the proof- even the bloody sheets- and the hospital has photos of the cuts on her feet that were never treated leading to sepsis- and the only way a 92 yr old can die of dehydration is if water is withheld for 3 days.

7 replies

Sally Smith

5 months ago

ABSOLUTELY JUST BREAKS MY HEART!!! 💔

desterz123

1 month ago

The building my care company works In used to be this same company.

They are still to this day bringing people into this "independent" facility who need to be in a nursing home.

They advertise as independent but our care service is still doing all the care that's being done in assisted living and memory care.

It's absolutely insane!!!

ana Baird

2 months ago

Back in the 90's, the girl my brother dated thru most of high schl was the daughter of a nursing home owners. The first day he came home from meeting the parents, he was in AWE of how RICH they were. No care center owner should be so rich as to shock my hard-to-impress brother.

Eileen Shea

5 months ago (edited)

I lived in two different care homes. In the first my meds were dispensed by an aide that barely spoke english. My roommate in the second was in agony and nothing was done to alieve her pain. She screamed bloody murder every time they touched to care for her she screamed. My daughter would hear this if we were on the phone. What really got me was they used the towels to wipe the feces from the patients bottoms, wash the towels and give them to me for my bath. It grossed me out there wasn't a separation anywhere in the cleaning process. In one year I only saw a doctor once.

3 replies

Verna Harris

2 months ago (edited)

I'm so concerned about the elderly in some assisted living facilities. Please keep an eye on your elderly loved ones. Anyone who takes advantage of children and the elderly deserves God's wrath.

michelle reed

6 months ago

I am a former CNA--worked in a rehab, nursing home, that had assisted living. It was a nightmare. Chronically understaffed!! Very often I was the ONLY person on the swing shift to take care of 44 patients!!! One night it was 88! Walking off the job, in OREGON even due to understaffing is tantamount to "patient abandonment. I turned in my own employer and still the state did zero!! I secretly encouraged families to make complaints to the state just so that investigators would come out to see for themselves! It was horrifying. I had been in the medical field 23 years, and was studying to get my RN license, and was functioning as a CMA finally in the assisted living side. I had to beg four RN's to allow me to call an ambulance for a patient who was suffering from chest pain and shortness of breath. I knew he was having problems, as I watched his vital signs change and he was going down hill. I knew he was dying on me. He was NOT DNR either. Finally when paramedics did come, he died for 15 seconds according the EKG monitor, then bam, they managed to save him, and rushed him to the hospital. Later this same patient thanked me for saving his life.

In 2018 my own mother passed away from 17 medical errors that were made causing her death. The biggest one, a misdiagnosis of a cyst on her kidney. My mother suffered in pain and felt terrible. She lost her ability to walk, and became incontinent. She wound up falling and going to the hospital ER, she contracted a hospital acquired infection which almost killed her. Then she was shipped off to a nursing home, which had a hoyer accident and tore her rotator cuff in several places. They nearly dehydrated her to death. I had to call 911 and have paramedics rescue her from the nursing home and take her to the ER, where they refused to do any type of scans or MRI to diagnoses her injuries. She was clearly bruised up.

She was shipped off to another nursing home, and they tried to force her to rehabilitate torn rotator cuff until she could no longer voluntarily raise her arm. I heard screams coming from PT, and found that they had secured her arm with weights and were forcing her to raise her arm with the use of a mechanical weight machine. Each time her arm was raised over her head she screamed in pain.

The Floor RN refused to give her prescribed pain medications. He also refused her life saving asthma inhaler, "Maybe I should just let you suffocate, Mrs. ". So now I had to stay by her side on a cot next to her bed. I caught this RN--taunting my mother, holding her medication out of reach, "Do you want something for pain, oh guess not...you cannot reach it, too bad, guess you cannot reach your inhaler either..." I raised up off of that cot, which had been out of his eye sight with the quiet fury of a mama bear protecting her cubs and ordered that nut to give my mother her medications before I called the police and had him arrested for attempted murder. Even though I complained as did my Dad, the facility did zero!!

After my mother collapsed, she was back in the hospital with a basketball sized growth slightly off to the side of her gut. She had a giant tumor! It was cancer of course. She was dying, we could see this of course. She was in total agony. I asked for pain meds, and was told her doctor was worried about her becoming addicted!! I was her health representative, and ordered she be put on pain meds and hospice. She died in another care home, we were forced to put her in, about 6 weeks later.

I am still haunted by the last 3 months of my mother's life and the crappy care she got for all the huge amount of money my Dad paid for insurance premiums, co-pays, and private money paid. There are vet offices who treat pets better than the way my MOM is treated. OUR medical system is broken!

A person has to be smarter than their MD, and have a family member who knows the ins and outs of the insurance system, and medical system to aid their loved one. Do not, do not for one minute leave your loved one unattended in any nursing home, or care facility or rehab center, or Medical foster care home, or hospice center, or hospital. There always needs to be an educated, advocate, who has Power of Attorney, and is legally the medical designated person to make decisions staying with that hospitalized person 24/7/365. I will not to to an ER, I refuse. I have my own BP cuff, oximeter, glucose meter, inhalation machine and meds and epi pens, and the works. I treat myself at home. I have almost died in an ER--twice due to malpractice. My own sister had to use my own EPI pens and inhalers to treat me while I was in the ER bay due to mismanagement of the ER. MY own MD gets this!

I will ONLY go to an ER if one of my limbs is physically amputated, I have been shot and cannot remove the bullet myself, or have a stab wound that has injured an internal organ. I will stitch up my cuts.

I feel for these people, I started crying--and I wanted to tell MY story--so people would understand that I really do understand, and why I got so emotional listening to this program and it caused me to really cry, and almost vomit. I am so sorry for these people! My heart just goes out to them!!! I am praying for them. I did forgive all those who harmed my mother, so that I could have some peace. I did write complaints, however, as a family we did not sue. Instead we asked for a medical records autopsy. The place that cared for her, was a huge Medical HMO--we pleaded with them to educate themselves.

This did generate phones calls of sympathy and absolute shock and horror at what had happened to my mother. It is 2022 now, and it is still spoken of by some of my current physicians, and they tell me, my mother's case is still being used as a teaching case of WHAT NOT to DO to a patient! This is far better than a lawsuit in my eyes. Much better than a fine.

I think this year I finally got over the anger of her death and blaming myself. I still miss my dear mother, and my Mom and Dad were married 56 years! I see my DAD twice a week, he is still in mourning. I love him dearly! My siblings are still in different stages of grief.

God bless you and thanks for this program. thanks for giving a me a forum to share my story!

thanksdoc

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10 replies

Debbie Dobrzenski

2 months ago

It criminal, the negligence. I was in one of those facilities for my mother. You could see right away there wasn't enough staff for the car needed. Those with memory care are in a specific wing. When there ability to be functional for themselves they are placed in nursing facilities. There in is another problem on so many levels ! I kept her in her home, moved in and took care of her for 3 years till she passed . I never regret the time I gave her. I feel bad for those that have no one there for them.

Michel

1 month ago

Why don't they have cameras in every room and someone at the nearby station to watch patients that have no other choice to be there? This would avoid patients "escaping" or give early response to falls.

Freedom Rings

3 months ago (edited)

I would volunteer singing at an assisted living facility but also, they labeled their facility as a nursing home too. What would happen is depending on what level of health a person was is the floor they were housed. Housing is just that. Some would stay in their beds for months. There was one person that I became introduced to who had been at the facility for 9 years. He had broke his hip twice. I had just lost my hubby in 2012 and made a pack with him. The pack was that I would help him if he would help me in both our healing. He would get up out of bed, put on his comfortable sweat clothes, and attend the singing events with us. I would sing for him and my neighbor who I brought up weekly. He was doing so good then one day he no longer met us, ready for us and any events. He had gotten an infection in his stomach from his feeding tube that was ran into his stomach. When we visited him in the hospital, we had don protection gear to avoid contact with his infection. Eventually, they sent him back to the assisted living which was next door without an operation to remove and heal the infection. Of course, he didn't want any operation so that left him without a feeding tube. Dean died approx. 2 weeks later under Hospice Care in the assisted living. I had whispered to him that it was ok to go so not to suffer anymore. He was a dear person and made us laugh all the times. Dean, you are loved and missed RIP.

Benjamin Jimenez

2 months ago

My deepest condolences, may your mom shine in heaven. 🙏🙏🙏

Paula Parkman

2 months ago

The assisted living place where my mom was for 13 years tried to murder my mother, after I started getting involved talking to Dr's, they patient dumped my mom 15 days later my mom was in the er and icu. Totally wish for a lawyer, but we are so grateful mom's alive she was so close to death. I pray for all of those residents that may not even have family to speak up for them. I won't shut up about it.

Roni4 Missing Persons PNW

6 months ago

Aside from the issues in this episode…. There’s a shortage of staff in these facilities all over the country (not just Emertius). There’s not enough people that want to WORK and take care of these folks and care about them. It’s horribly sad. You can see these young (or older) people at their nurses station get an attitude when they get a call from a resident that needs to get up to go potty. They just don’t want to do it. I’ve lived in those places for rehabilitation, and I’ve worked in one as a housekeeper. And it’s disgusting how they treat these poor people. If you aren’t in this because you care, DON’T DO THIS JOB! PLEASE!!!!

PatienceMelissa

2 months ago

So true. They should check out the care centers, sub-acute care centers, Veteran's homes, and nursing homes in NJ, too. Very, very sad to see. If you call the 800 number or say anything, your loved one will surely be the next to go. 😢😔😞

Virtual Media

5 months ago (edited)

Thanks for all the work put into this PSA.

Hopefully we're a couple decades from considering this as an option.

After viewing this, it will no longer be considered.

mattkenney57

3 weeks ago

Growing concern that has been happening since the fall of man actually....and only getting worse. I only see one event happening on the horizon that would end all this. That event is in the Lords prayer.

Ann G

5 months ago

This is so upsetting to me because my father was in "memory care". He was miserable.

thatsixtiesgirl

1 month ago

We took care of my mom after she broke her hip at our home for almost two years until she passed away per her wish here at home with us. We were blessed to be able to keep her with us but we know most people are not able to do so for their own parents due to work demands or their own health issues. In my opinion home, more accessible health care would help more people stay at home with their families.

Rebecca Ragan

5 months ago

This makes me grateful that my grandmother was in a great assisted living home. They had 3 areas to it. Assisted ,rehabilitation ( to recover after an illness or injury) then a skilled nursing if they got to a point they couldn’t care adequately for themselves. She had a great group of lady friends that she lived beside in assisted living apt. Until she was sick and passed away in the rehab Area. My aunts and uncles visited often and made sure things were up to par. You have to advocate for your loved ones. These facilities do need regulations. I cannot believe they aren’t. Even the doggie daycares in my state are regulated.

2 replies

Malika Bourne

5 months ago (edited)

A strong public statement MUST be made. I know for a fact that these are NOT isolated incidents. Many patients fall through the cracks" concerning where is the most appropriate place that can meet their needs. There is too much assumption that everyone knows what they "DO NOT KNOW".

Mignonne Lafleur

1 month ago

The key is caregiver competency versus number of caregiver personnel employed at a facility. I work as a private hospice/end-of-life caregiver and have worked w patient's in various assisted living facilities. Dealing w any dementia diagnosis (there are several) can be challenging especially as the disease progresses and the patient is less and less able to communicate their needs; there are oft times constant changes to meds/prescriptions, changes in level of assistance needed re ADL's and changes in personality. If a caregiver is not properly trained to recognize and handle such, the patient is at risk. Most caregivers truly care about their patients but a lack of training can impede their desires to provide excellent care leaving the patient in a rough predicament AND leaving well intentioned caregivers with a loss because they simply could not perform as needed. Training, training, training!

CDNMusicLover

1 month ago

The VPO on the stand lied. She knew damn well.

Theresa Zackary

5 months ago

My grandfather died at 95 in a place like this . He got Covid and they were not taking proper care of him. He entered the place to learn how to walk better with his cane and left in a coffin.

Rita Nicholson

1 month ago

What is highly concerning to me is the psychological affect left on those living there as they witness their friends dying on a continuous basis. That in itself would be so very psychologically depressing.

2 replies

T Bolton

6 months ago

This is still too common. When my mom were in assistants living facility, she said it was worse than prison. Profit over people dignity. We bury our mom one week ago. Lord, I miss mom!

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11 replies

Jahnysse Stanley

5 months ago

I’m so glad you took those horrible people to court God bless you and your family🙏🏿😄🙏🏿😄🙏🏿😄🙏🏿🙏🏿🙏🏿🙏🏿😄🙏🏿

Samantha Burton

1 month ago

To Joan Boise's son: as I listened to your talk about your nightmares my heart went out to you. I know a little bit about what you're going through, and I sincerely hope things get better...and although it might seem weird and/or overly familiar of me to say this, I have no doubt your mom loves you, and that she's not angry-- she's your mom.

REGINA FARR

4 months ago

As a nurse for an Assided Living facility in my area I agree with everything the staff and former staff said!!! We are not allowed to tell the family how bad their loved ones shape was...they had money to keep momma and daddy in a beautiful place and they have good minds and need very little help...BULL!!!! $$$$$$$$$$$$ THAT WAS WHAT IT WAS ABOUT!!!! THE FAMILY WERE SOMETIMES MORE OUT OF THEIR MINDS THAN RESIDENTS!!!! THE FAMILIES DON'T WANT TO BELIEVE THAT IS WHAT'S WRONG WITH THEIR LOVED ONE...MOMMA HAS A UTI...THAT'S WHY SHE'S NOT WALKING TALKING OR EATING RIGHT!!!! BUT IF MOMMA DON'T WANT TO GO TO THE HOSPITAL DON'T MAKE HER!!! SHE IS ABLE TO MAKE HER OWN DECISIONS!!!! UUGGGG..YOU SAID SHE HAS A UTI AND NEEDS HELP!!!! BACK AND FORTH....RESIDENT FINALLY BECOMES CRITICALLY ILL AND ENDS UP DEAD, IN HOSPITAL, IN FLOOR, ASSAULTING SOMEONE OR HERSELF....CRAZY!!!!

Tammy Allen

2 months ago

Please investigate long term care facilities! Thank you for shining a light on these assisted living communities.

Marie Green

2 months ago

What their lawyer said was pure b s but what the lady after him said was spot on. Mrs Boyce’s death was a combination of many things and especially those bed sores

Cindy Hughey

6 months ago

Thank you for this documentary. These things happened to my father in two separate assisted living homes. One he fell and broke his hip after only 48 hours. The next he fell and hit his head and went into a 3 day coma. I ended up having to care for him myself 24 hours a day just to make sure he was safe. I was paying several thousands a month. For what? I know he would have died if I hadn't taken this action.

1 reply

Vidalion

2 weeks ago

As with most things, there are both good and bad assisted-living facilities. My parents choose one for themselves, have lived there for years, and despite some of the built in issues (many residents have severe health conditions and there are of course regular deaths of friends/acquaintances) it has been lovely, and is not a hugely expensive or luxurious one, but one whose staff and management put purpose first/profit second.

Mindy Elias

2 months ago

My first job as a nurse was at a nursing home in upstate new York. It was all about profit margin, nothing about health and or safety. There was not enough staff to change beds all night, nor enough sheets!

Mary Ellen Greenlaw

4 months ago

This is an excellent documentary. It understates the severity of the problem. I have spet the past year in and out of assisted living/rehab institutions and found that the immediate CNA and homecare staff really do care- they are just over worked and junderpaid and horribly unsupported by the management of the facility. My suggestion is to have a state agency, possibly the nursing board conduct unannounced evaluations, allow no more than 8 patients per CNA and shut the place down after two or three violations. These places count the fines as a cost of doing business. In one facility there was no hot water for showers for a week, there was 35 patients per CNA at night and the food servic staff walked off with the food that was supposed to be for the patients. Concerned citizens should write your senator and House representitive and demand action. You will be facing these exact same issues when you are elderly and disabled. Thanks Propublica for a good film. Keep it up.

Reno Brandt

5 months ago

I just came "Legally Blind" about a month ago, and it took them nearly 5 years to determine that and I have Yet to hear from the MN Blind Association. I was getting home health care as I have had a stroke which caused my blindness, a heart attack because the Renal Dialysis unit would send me home with blood pressures of 100+ over 200+, I had a pancreas transplant and recently a kidney transplant. I have a nurse come in and set up my medications cuz I can not see them, and they also were sending in a individual to go shopping for me, clean my house, and run erronds. They Dropped the homecare, and I wasn't given any right to Appeal their decision. I have falling 3 times now causing my face to be all black and blue. What PISSES me off, is the people they have investigate these issues have a Dangerous and Deadly conflict of interest. There Disability Acts in both state and federal levels doesn't mean CRAP. Home health care is just as dangerious as facilities such as this.

aeeiieo

2 months ago (edited)

I worked in assisted living it was horrifying please never put your loved ones in the hands of others they will tell you anything to get you in the door they make it seem like the best place ever I now do private in home care.

Mike R

6 months ago

I worked at a assisted living center for one day. It was awful! The co workers where beyond rude and so rude to the people living there! I worked in the kitchen and I watched a woman sit and yell at a patient because they simply asked what time dinner was and what was for dinner. I couldn’t work there

6 replies

Irielka Porter

5 months ago

That's sad, most of the relatives knew something was wrong, they saw the neglection and yet they left their defenseless elderly parents there? 🤦🏻‍♀️

1 reply

Ofa Fonua

4 months ago

I feel that this is quite the informative note to families, to find other alternatives in caring for their seniors, Many cultures plan ahead to care for their love ones, but if this is the best they can do, we just need to forgive, those who know not what they do.... I'm not speaking about business, they do have an obligation to meet what they have out line to do, and even at a loss, they need to raise the income of the employees, and lower their goals and expectations... and find more help, and know their limits by establishing calculable time for each task, and for each employees, so they don't get in to a bottleneck, where someone will get hurt... thanks for all that you share...

Alisa Hammons

2 months ago (edited)

Not talking care of someone's loved ones is uncalled for, it makes people really mad😡🤬

琳枫玉树-钱姐

2 months ago (edited)

I took care of my mother for over 20 years until she passed away. It was a lot of work for me. But I would never put my mother into a facility. If I have to do it over again, I would not hesitate to do it all over.

Wood Wage

1 month ago

A documentary very very well done..as a older person..it brings back up the question of having the guts to take ones life before getting to this point...anyway..excellent work PBS..

MrKnoxguy101

6 months ago

Take care of the elderly, especially those in your family. It isn’t always easy to do so, it isn’t always convenient, it can at times test your patience and usually can cost more than money. But remember, one day, if we’re fortunate to live that long, we will be the ones needing cared for. So it is our obligation, our duty as members of an able society to make sure that our older and more vulnerable members of society are cared for and as comfortable as we can make it for them.

End Times Are Near

2 months ago

Assisted living is minimal care.

It’s for seniors who can still get around without much help.

Be proactive in your loved one’s care.

Caregivers at assisted living facilities are not required to be licensed.

They are assigned an entire floor to one caregiver.

I help a friend who is currently living in an assisted living facility.

The key is to check on your loved ones, help them out.

Don’t leave all the work to the assisted living employees.

Most assisted living residents do good as long as friends and family help them.

It’s not terribly difficult to help your loved one.

The workload for employees is outrageous making it nearly impossible to provide quality care.

Let’s do our part.

Don’t abandon your friends or family at these facilities.

Peace and love to all!

Keifus Mathews

2 months ago

This is a shame nobody should spend the last years of their life in places like this

susan clendaniel

2 months ago

my sisters & I sat 24 hours a day & witnessed neglect. When I made a list that was 3 pages long, the director said, “Do you know how hard it is to get help?” $6,000/month.

James Manley

4 months ago

In the mid 90s I had a friend my age (19) working at a nursing home. I worked there to in the kitchen and the quality of workers there were definitely not of the educated variety. I was using a lot of drugs at the time and so were most of the people working at the nursing home with me. I will say this though, for the most part everyone did a pretty damn good job. However I only saw the kitchen and only heard things from the nurses talking during smoke breaks. None of us got messed up on the job though, I do know that.

claris drouet

2 months ago

Here in Italy family members can apply to be the inhome caregivers with nurses checking in once or twice a week and doctors on rotation if the need is there. It's paid for and a reduced rate and it allows the highest level of compassion and difnity as well strangers are not 24/7, 365 days and nights looking after your loved ones! The family steps up! As issues with my father in law rapidly continued to mount his daughter took off work part time in order to be there with him more hours and nurses visits as well as doctors became more frequent. Dad had MND so there was only one outcome and his desire to remain at home was honored by family, the medical profession and The Government! None of the facilities are quality of end of life care, family is the best solution and surroundings that give maximum comfort! There are not enough inspectors by a margin of 100's to one in the inspectors to deal with any facilities. There needs to be made available the funds and support for in home, family assited care!

Maureen Smith

6 months ago

I was a NA for 12 years. I drove all over my county taking care of five or more people a day. It was two to four hours in one house. Challenging but rewarding, and the people loved staying in their home with and without family. Best job ever.

1 reply

becky parker

3 months ago

I worked at an Assisted Living Center as an RN for a brief time. I was responsible for assessing people for admission. When I declined someone, both the family and the Center would become irate and demanded that I change my decision. I didn't and resigned.

Won’tBeFooledAgain

5 months ago

I worked at assisted living, as the hairdresser. The neglect was horrible, but a lot of the residents should have been in nursing home for sure. The employees changed weekly they couldn’t keep help. I would never want to go to one of those places.

lennette rainey

4 months ago

As someone who used to work in a nursing home please check on your loved ones if they are in any type of nursing facility..Do random pop ups when you can

A Clem

2 months ago

A lot of these facilities are beautiful Huge winding stair cases that no one uses, huge restaurant like dining facilities, etc. Kitchens in each apartment, etc. Some residents are fine for a few years and then start needing assistance with medication, bathing, dressing etc after a few years. The problem is they are left on their own in their apartments even with advanced dementia. They fall, they try to cook and get burns, they wander the halls lost, they soil themselves and it isn't cleaned up for hours on end. I have even seen residents show up in the dining room naked.

Karen Mahoney

3 months ago

I feel terrible about my grandmother, because I know how it feels. Maybe I think men don't suffer the same since I'm a woman, because now that I think about it, there's brothers in arms. It seems like they want to relate to me on the torture but it's as if I'm part of the MACHINE. The long train of thought can be helpful, because sometimes a man will have possibilities he didn't think of.

Terry Nadosy

6 months ago

The so very sad part about this is, It will never get better until the Assisted Living companies are truly held accountable for the lack of services they offer or do not fulfilled as contracted.

Another blackhole of unregulated death camp type elder care.

Thank you Frountline for sharing your information to the world.

3 replies

Janyce Parks

4 months ago

In the UK, with the NHS services, I have seen the way they care for their elderly. In one episode I watched, they explained that the person being helped had a caregiver come to their home 3 times a day to help them function on their own. 3 times a day. And people wonder why we want national care in the US. Here they're treated like animals and the family is charged beyond belief. For what? It is sickening.

Margarita Sanchez-cortez

2 months ago

I'm a cna and if you have family in a facility. Please visit as much as possible. It's heartbreaking comforting some because they're wonder where their family is. If they're in memory care, educate yourself in signs of loved ones trying to communicate. Then ask the staff to explain in detail how they handle your loved one when they are agitated. I don't think I can stay a cna because emotionally and mentally is tough. But I stay as one because of the residents are worth it

1 reply

DM McHugh

9 days ago (edited)

We also never thought to check my 92 year old mom for the start of bedsores when she was hospitalized for heart problem in 10/2020. And no one told us to be aware for bedsores either.

It was not until she returned home and we had nursing assistance, that the bed sore was discovered. It was right where the spine meets the butt and was the size of a quarter.

As mother was bedridden for a while, the sore got worse over months. The sore grew to the size of my palm and one knuckle deep. I learned and assisted with this wound care as nurse could only come once a week per Medicare rules. There were times when I touched her spine as I did the wound care. Despite best efforts the wound got worse, mother had kidney failure too and died in hospice in October 2021. Mom was also in skilled nursing for 5 weeks prior to hospice (which was in a hospital). The average skill level of the staff at the skilled nursing facility I grade as a C . But I believe her decline was hastened by the bedsore which grew to a large sacral wound.

I'm happy that we cared for our mom mostly at home during her final year as I've never had a good feeling about these human warehouses for the dying and elderly.

**And I agree with the first family that Emeritus got a slap on the wrist for George McCaffey's death. Terrible ineptitude and negligence .

And the monthly fees these places charge are a complete rip-off.

Marie Melendez

3 months ago

What a sad way for this woman to die, I am so glad that my family decided not to put my mother in memory care.

VAA RE

2 months ago (edited)

I was released from a hospital in Las Vegas while suffering covid 19 into a local assisted system facility. I was supposedly on the mend and the hospital needed the bed. I was in this facility for two weeks and during this time I witnessed abuse on the part of the staff toward covid patients, I was starved, denied water ( I was bed bound and could not get to the bathroom to drink from a sink), never cleaned, my sheets changed only once and basically left to die. My family rescued me from this place AMA. (against medical advice) ending up back in the hospital and making a full recovery. I called for help from my primary care doctor and medicare advantage company daily, several times a day to no avail. I will die before I ever let someone do that to me again.

Red'it

5 months ago (edited)

Thank you for reporting on this and being an advocate for these patients and families. RIP George and Merle. May you and yours find justice and comfort now and in the world to come. This whole situation was preventable. Sadly, this will be me in a few years. This scares me. Being disabled, I have no family that I can really count on even now. I wonder about my future quality of life. 😕

6 replies

Sharon Crabtree

2 months ago

These stories just breaks my heart. I went through this with my mom and dad. I miss them Everday, We only have one nursing home (small town).I seen lots of stuff go on there. Mostly not good.

Rina Denmark

1 month ago

The government should put a regulation as a normal pay a month. Also to have quality staff for the job. Please family visit your love one as much you can to see what’s going on that place.

lightsrage

1 month ago

I am disabled and lived in a nursing home for eight months. it was part of a chain. the corperate head of said chain cared more about numbers. while i was in the second building of the chain employes had there checks bounce. they wanted them to have sixty people in there. They tried to keep me on discriminatory reasons. saying because I as I was blind I could not cook or anything. BS So I got my pcp to get me out. The cnas and such really tried for us. but corperate could have given a crap less. I checked out an assisted living place prior to this and it would have been about 13000 a month. I found out this set of nursing homes, well they had problems all over the state of Iowa it was Pearl valley. I found them in a usa today article of nursing homes needing focusing from government oversight or something I mentioned it to staff showed them and I tweeted it it vanished and haven't found it since that was 2019 The corperation that owned this chain of nursing homes in iowa was based in new york there are ten pearl valleys in iowa. I heard they own 27 chains of nursing homes. or 27 homes. they buy failing or for sale ones and make them slightly better. well the first pearl valley the boiler went out and part of the building had no heat. we need oversight. I never was allowed to leave unless someone from church came to get me. e wer told we had to smoke on a schedule even though we were not on lock down. while I know in utah its not doen that way when iowa came in on a report of neglect they cleaned up and would not let us talk to the state and acted extra by the book. so the state did a surprise walk in and i told the guy every thing how they let my roommate lay in her waist for hours. I reported it and they let her lay there. so yeah. I just needed a bedet such as a clear rear and an aid which i had gotten a waiver for but iowa chose to throw me in a nursing home and treat me like a 32 year old prisoner.

magnavox61

2 months ago (edited)

What is needed is skilled in-home care...paid for by our tax dollars...with family around; helping to take care of their family member!! ❤

r k

2 months ago

👏🏻👏🏻 for journalism, reporting, media here. Good job documenting!

HappyComfort

5 months ago

Our mom was finally brought back home as soon as she was well enough because of problems with the care facility she was in and another problem is that other patients or residents will come into rooms and steal your loved ones possessions ! Our mom also got MRSA while in the facility. She’s been home for quite a few years now, doing a lot better under the care of our family and the wonderful visiting nurses who help a few times a week. Now she’s 90 and still cognitive though slower. And so much happier to be home!

3 replies

Teresa Acevedo

1 month ago

My mom has been with us for four and a half years . Prior to that she lived with my brother and his wife . I told my mom I’d never send her to a home as long as I am living and breathing .

Rosemary Parker

2 months ago

Shocking even though I have heard many stories like this. It's incomprehensible to believe that elder abuse is less important than the all mighty dollar. But karma has a way of collecting for the deceitfulness done to others

WindTurbineSyndrome

2 months ago

In the "big time assisted living facility" in my town a man from the memory center wandered off into the assisted living area and there is a skeletal crew on staff and he sexually assaulted a woman who lived there a secluded room and she was told to keep her mouth shut and the incident was never investigated. The victim told me this story. My friend was sent there after stroke. During covid they were in prison in their rooms. Staff came threw food at them, made sure they took their meds and left. No socializing. My friend finally was at her wits end. Finally her family took her out to a real home and got family to live with her to make sure she was safe. She is a lot happier now. It's all about the money. The fancy showplace is a gilded lily that often there is a much darker aspect operating. The elderly are sequestered. The staff often was accusing guests visiting of theft of residents when the staff was stealing from the patients. I really like this documentary. No one knows that it is not federally regulated. In our town assisted living starts at $8000 a month. The staff were peeking into my friends from the door into her room 6 times a night to make sure she was "still breathing" and charging a fee for that. Every time they opened the door she woke up. Assisted living often creates a social high school aura where some are IN and some are OUT and ostracized. Residents often have to schedule a facility bus to go to the store. This place also had a spiral staircase. People in this assisted living I'm talking about had cognitive impairment too. Great documentary. I am learning a lot. This place has great advertising so no one knows the rotten core except word of mouth, and the ambulance is there nearly every single day shipping people off to ER. Most seniors own their own home and it will drain all the assets then when the money wears out they will be shipped to medicare nursing home.

3 Dogs Digging

3 months ago

I worked for BROOKDALE for 6 months as a receptionist.... it was HELL watching the way the “residents” were neglected and treated. They were ignored, talked down to, placated, medicated and if anyone had family support, the “work” was left to the families... and this was BEFORE Covid.... I would never advocate for any of these places. They are awful, and don’t care about anything but the status quo and money.... so disappointing this exists in AMERICA...

SUSAN SIGEL

2 months ago

My mother spent her last few years at assisted living and they were all horrible the people that work there stole from her.. I got her plants at one of them and they stole them.. they were gone the next day ..they stole blankets of mine when I slept there one night acted like they didn't know anything about it and she died with the windows open no covers on shivering on her mattress on the floor this place was very expensive. .. these places are horrible!

Catherine Bullock

6 months ago

This has been happening for decades. My mom and dad were in an assisted living community that was run by Emeritus. I visited every day. I did their laundry, and cleaned their rooms. The staff did what they could but they are underpaid and understaffed. The real tragedy was that this was the best facility money could buy and that I was not able to care for them in my own home.

3 replies

Esther Egan

2 months ago

What is happening in this Assisted Living Facility also happens in Rest Homes and Convalescent Homes. Back in 1987, I took a job in a Rest Home and was appalled at how the patient was being treated. One of the male nurses would visit the women who had stocks where they were paralyzed. i went to the head nurse, and nothing was done. After a month, I decided I would quit, but before I did I went to the state nurse in charge of taking care of the homes throughout the state. The facility was closed but was bought by a Japanese company, and they reopened the hospital. I told my mom that she would never be sent to such a place as long as I was able to care for her. I did take care of both my parents until they passed. it was not easy, but I knew what was happening to them. This angers me. I wish I could have these people under my care to love them and make their last days memorable. I am in tears watching this.

Cats Eye100

2 months ago (edited)

Thank you for bringing this issue to light. I lived two years in one of these facilities; thank goodness I got out. They readily admit they will charge whatever they like and if you have protests, MOVE.

Adam Barber

4 months ago

My Uncle was starved to death by a assisted living and the State did nothing. Covid provided another means to neglect those who did not have a voice and starvation is a terrible way to die.

Deborah Hershey

3 weeks ago

Immobility leads to mortality and why we always encourage our residents 'to keep moving!'. We have a Physical Therapist on staff to assist each resident to achieve all they are physically able to and our staff are ready, willing and able to assist. I love the assisted living/memory care facility I work for currently in the state of TX as our staff and residents are like FAMILY.

Diane Greene

2 months ago

My two biggest fears are: 1) I will run through my sister's money and my money taking care of her and 2) I will run through my money and have nothing to leave my sister. Our family lives to be old. We're in our sixties and could live 30 years more. 1) I hope if my sister dies first I have dementia and don't know; or 2) if I die first my sister has dementia and doesn't know. We have no one to oversee our care or needs.

SC, PCP

6 months ago

So happy a documentary like this is out. As a provider we have seen this for a long time. Just hasn’t been out for non medical people. This is good and eye opening for the public. My heart goes to the families who lost their loved one 🙏🏼🥹

Travel with Tony

5 months ago (edited)

I live in SEA where retirement or assisted living facilities are practically non existent..family members would never dream of allowing anyone else to care for their elderly, they feel a overwhelming sense of duty and obligation to take care of them regardless of the difficulties and find it appalling how western countries just abandon their parents by handing them off to strangers to live elsewhere..it’s unheard of in the culture here.

Bobbie Minami

4 months ago

Thank you for this video. We need for videos like this to get the State and Feds to wake up!

The Happy Sheep

2 months ago

This was excruciating to watch but I had to watch it none the less. This was very educational for me. What I find to be even worse is, they kept saying that AL is not regulated as heavy as skilled nursing. That is awful. What is even worse is that what experience I have had dealing w my Mother in Law and later my own husband, skilled nursing is still a nightmare even though they are regulated. I can't tell you how many times I witnessed, lack of staff on all levels at any given time. Lack of training. Staff that made me wonder if they barely passed their certifications or not. I hope that when the time comes that the Lord will just go ahead and take me home as opposed to having to live in AL or SN either one. My recommendations for family members w loved ones that have dementia/Alzheimers or other severe issues. I highly recommend keeping them at home if at all possible. But with this previso, that the entire family contribute to caring for that loved one and extend the help to friends and fellow church members to help in various capacities. It is very true that most times, one family member ends up doing it all and are expected to still do it all for their own household. Caregiving is hard and no one person or family can care for a loved one alone. Remember also, that there are situations where there are no other choices but put someone you love in a facility. But if you do, I highly recommend installing a camera in their room, check on them often or have family alternate different days and times to check up on them, inspect them for sores, bruises, pressure sores etc. Check w the medication staff, see if they are taking thier meds or not. Notice how much staff they have. And yes, from the get go, check out the facitilites aides to patients ratio and if they are meeting it or not.

Pink 🌸

1 month ago

I worked as a nurse in an assisted living facility. Please, avoid them. I wouldn’t put my worst enemy in these facilities. The training of CNA’s is substandard and they seem to think they can sleep while on the clock. If you report them to HR, they won’t be fired. I worked hard to ensure my residents were safe while CNA’s took snooze fests. If a resident rang their call bell, it would be a miracle if any staff members got up within 10 minutes to answer the bell. It all depended on what TV show they were hooked on. Good luck from Massachusetts.

David Samaniego

5 months ago

My mom went through exactly the same thing as this family. She past on in 2019. Facility neglected her exactly the same way described in this video. I wonder if I can sue but have no clear pathway to pursue litigation.

1 reply

Heather Alawawda

6 months ago (edited)

I worked in an upscale assisted living facility in Cincinnati, Ohio. It was my first job. Looking back on my time there, there were definitely a large number of residents who had no business being there. They belonged in a skilled nursing home facility.

1 reply

Rita Sanders

5 months ago

Good for you filing a suit. My best friend was so poorly cared for she died because she was not cleaned and got feces in her private area by the time they sent her to the hospital it was too late.

Karen Mahoney

3 months ago

It's interesting that Frontline and Pro Publica are now allowed/commissioned to do this report. I ACTUALLY THINK IT IS ENOUGH. If behaviors would put in a medical book, it would be an encyclopedia. If you don't like it or can't deal with it, it can still be treated. The case is useful, because the man went to Emeritis to have an alternative approach, and it is very significant that they were only fined $601 but it closed. As she said it's outrageous. It almost eggs on the staff.

Gerilyn Taylor

1 month ago

i had become my sister's POA and within 3 years had to move her from a horrible facility of which I demanded and received the $3,000 non-refundable community fee. This place was disgusting and I walked around this Memory Care Facility with my daughter for 15 min videotaping that there was not a single staff member to be found. After bannging on a locked kitchen door...5 employees walked out and I demanded the name of their supervisor. I then moved my sister to Inspired Living in Tampa, FL and it was like a dream come true. They took amazing care of my sister, I would pop in unannounced and never found anything wrong. They have a full staff of which you can find a staff member at any time. if in Florida I would NOT recommend Brookdale Memory Care Facility in Winter Haven, FL or Canterfield of Clay County, Jacksonville, FL as they are horrible and do not want to care for their residents.

Clare Welter

5 months ago

It is nothing but bull to say that the facility is so big that they could not take care of their residents. Shame on all of those who neglect and or abuse individuals who need the most care. The system is horrific and certainly needs to be revamped!!!!

Thomas Riley

1 month ago

Assisted living with a charger for $5,000 a month do absolutely nothing except cash a check and I have no idea why people would pay that kind of money for an apartment I mean you could hire somebody to stay there cheaper than that it's insane just insane my mom was in the hospital they told her she was going to have to go to rehab she's been to rehab before she said I'd rather die than go back to a rehab same damn thing as Assisted Living they treat you like shit stick you down in the back corner you don't see nobody all day

asperneto

6 months ago

I took care of my father who had dementia. He never wanted to go to the hospital or be sent away. Our family decided to hire caregivers who would attend to him on a 12-12 hr basis at home. It may be a bit costly, but we all have peace of mind and the welfare of our loved one. It's the least we can do to honor our parents.

6 replies

Exploring with Brian

2 months ago

What's up guys as you know I'm an EMT and I have to say first hand I have been in some nursing and assisted living facilities for the elderly and some of the facilities I had walked into I couldn't wait to get the hell out one due to the lack of common sense that the staff should have had. One facility smelt like urine every day I went there for months in on end and I can't believe that we are putting our parents grandparents our loved ones in these facilities and trusting them to take care of our loved ones and in actuality they are being abandoned because they don't have the proper Staffing and the staff that they do have are not trained indispensing medications as well as being able to take care of the elderly all these big large corporations all they are cash cows. All they think of is how deep their pockets can get. And it is disgusting blows my mind I'm glad they won the lawsuit but he's right they'll just move on like usual as if it never happened and they won't change these Assisted Living facilities I would never in my life and never have put any of my grandparents or my parents in a facility they're all passed on now but after seeing what I saw no way in hell now mind you some facilities I went to were good. But some of the other facilities are just like this large one that you just watched the video on they're incompetent neglectful understaffed and not trained.

Karen Mahoney

3 months ago

The worst happen to my grandmother. We were both high priority cases. She showed very mild dementia, but it wasn't bothering anyone who she lived with. You couldn't measure the damage my mother caused; and again, her opinion was used to hospital her mother, her daughter, her father, her late husband, and her aunt, each of whom was an heir. THE SIZE OF IT, I HAVE TO GET ON THE STICK! I THINK THEY WOULD BE MY BEST FRIENDS FOR THE TIME BEING, AND I HAVE THE RIGHT TO CROSS EXAMINE ANYONE THEY ARE USING AGAINST ME, INCLUSIVE OF THE PROFESSIONALS. THE QUESTION IS HOW A REGULAR PERSON GOES UP. IT HAPPENED IN NUREMBERG, THE DETECTIVE WAS GIVEN THE MEDICAL INFORMATION.

Karl Hungus

4 months ago

Same shit goes on in nursing homes, regardless of state rules and regulations.

I'm a CNA. It's criminal what these corporations get away with.

Phyl Wilton

1 month ago

The implication is that ALL assisted living facilities are neglectful or managed by greedy corporations. That is simply not true. The primary problem or issue, isn't neglect, it's a lack of paid and/or family help. The resident needs help and attention. That isn't hard to provide, when enough hands and hearts are involved in making an aging person comfortable.

Christina Scordato

2 months ago

My mother was briefly a resident at Roswell Nursing and Rehabilitation Center, in Roswell Georgia, it was horrific, I took her home. I complained to the state and here is what I learned: they are owned by large corporations who are concerned only with their investors and profits. They operate under a variety of corporations, LLC’s etc and frequently are sold off and change their names. They own all local and state politicians. No one will do anything. They have paid everyone off. The staff is a revolving door of people who don’t care, don’t show up and are looking to put something on their resume and move on to another place with their bonus money. They are never ever held accountable. This facility is currently owned by an entity known as Cypress.

LRA

6 months ago

This was so heartbreaking to watch as a healthcare provider. I can remember being an icu nurse caring for patients who’d suffered as a result of this kind of negligence. It’s so sad and disgusting 🥹🥹

Cody Landry

2 months ago

My parents have sold their home and possessions to pay the $13000 a month for assisted living. Its sad that they followed the rules, saved their money, worked hard all to find themselves giving every dime to a private company so they can live in a 20 x 16 ft room.

Johnny Ringo

2 months ago (edited)

My mother has been in an assiated living home since last May. The home is beautiful, restaurant style food, activities, friends, outing to restaurants, ice cream, shopping, local festivals. They have daily movies in an in house theatre. A beauty salon where she gets a shampoo and blow dry twice a week and a haircut and style every six weeks. They have concerts and family dinners, celebrate all the holidays and celebrate the residents and their lives. The apartments are cleaned weekly, laundry done weekly, 24 hour nursing staff. They give her her meds and everyone wears an emergency necklace. I visit her once or twice a week, just like I visited her in her home. She is much happier there.

1 reply

valenius the kat

4 months ago

I work at an assisted care facility and it's comfortable, but very depressing..... I don't even want to talk about the jail that is the memory care wing.....

Mik Ock

2 months ago

I worked in assisted living and I agree on all these points on this video clip

Deb Mecham

1 month ago

We moved my Mom out of a California Emeritus facility in 2015 because we felt she was in danger there. A clause in the contract said that was a valid reason, but only if THEY determined that she wasn't safe. We lost a month's worth of $$, but at least she didn't die. Turns out she had a broken back.

Patricia Noel

6 months ago

I have multiple sclerosis and idiopathic osteoporosis. I am 65 and have been living in assisted living for 18 months in Utah. I agree with all of these issues coining on at Emeritus.

vanzarockin

2 months ago

Years ago, I worked at a Hillhaven AL facility. During an extreme cold snap, the HVAC failed and the residents were suffering because of it. I went to the director to let him know that the residents' families were concerned (as was I) and was told to tell them the HVAC system was being fixed and there was no need to worry. This was an outright lie that I was unwilling to be a part of. I told every family member what was going on and was fired soon after.

Now my parents are looking for an AL, and despite my warnings, they feel it's their best option. I am terrified they will be neglected, mistreated and over-medicated, despite the high-end options I have found for them. In my opinion, the not-for-profit options feel like the best options and I hope my assumption is correct.

Norma Forsyth

1 month ago

That doctors description of how alz patients die (starvation, dehydration, stop breathing, die) is true except sometimes they only think thats where the patient is heading so the doctors and nurses stop trying.

My friend began showing all those same signs and was put on a sort of death watch. He daughter, a doctor, came in from out of town, read the medical documents, labs, etc., and realized the doctors were taking the path of least resistance.

She made them feed her and dehydrate her and she returned home to live several more years, long enough to see her first grandchild.

Paulina

2 months ago

How are these execs lining their pockets to have a lavish lifestyle how can they even sleep in at night!! Extremely heartbreaking my grandfather was both an assistant living and independent both are horrible and extremely highly over priced more now than ever before

Roder Brent

5 months ago

22:30 'Money is all that matters to Emeritus.' That one statement pretty much sums up this entire documentary.

woo woo

3 months ago

This is truly a sad situation in these facilities I’ve been out of facility for five years now and we deal with the elderly with dementia and all timers and sundown you are right and everything that you say is terrible and I continue to love him and treat him with love and passion but a lot of people that work there shouldn’t be especially the evening shift 3 to 11 my Companion and Abby living assistance in Houston Texas wow beautiful building but need to do better still great place but could do better

angela palmer

6 months ago (edited)

I just started at one of these corporations and I'm physically ill. Everything they say is correct. It's disgusting and disturbing. I want to quit so bad but the people love me. I'm the only one who helps them. They have a 98 year old blind man upstairs all the way at the end of the hall. They make him walk to the elevator on his own, they only say left or right. It's maddening! And when I complain nothing gets done.

3 replies

Lauran Glover

10 days ago (edited)

I've worked in over 20 different nursing homes, assisted living, and it's all about the money....if you can keep your loved ones at home (and I know you can't always), but if you CAN- do it. Or hire someone to come and be with them in your own home with cameras up. If I'm doing my job taking care of someone- I really don't care if cameras are up. (As long as they're in appropriate places.) If you care about being on camera, then you're trying to hide something.

Laura Smith

1 month ago

Why are seriously ill residents never referred to skilled nursing? What is the assisted living threshold that indicates skilled nursing is needed? How many residents are turned away because they are too ill? What are the criteria a resident must meet to be eligible? Why are none of these questions asked? Who in the assisted living facility, nay, the corporation has the qualifications to determine when skilled nursing is needed?

Penelope L Goss

2 months ago

24:42 Putting seniors at risk to fill beds - I JUST went through a very similar situation with a Rehab joint in Albq, NM. My brother-in-law - so many stories in the two and a half weeks he was there. My sister hit the ground running on filing complaint after complaint with the Head of the Nursing Staff and kept her on her toes. Then a woman, daughter of another client in the facility, spoke with my sister. OMG!! Similar stories, different person, different part of the facility. This was back in last August to mid October 2022

marcia boyd

2 months ago (edited)

My husband was in a facility that was recommended by hospital at the end of his life. He worsen and I found they weren't not doing his dialysis, and they were giving him drugs that kept him in close to comatose condition. One evening I was sitting in coffee room ,hidden in alcove when 2 nurses came in and were disscussing how the gov was pushing for letting the sick just die. This was during Obamas reign, I remembered a comment he made about just let nature take its course. After this I called hubby's Doctors to come and examine the state he was in, he verified some of my concerns about the drugs and withholding treatment. The facility wanted him gone the next day. I moved him to another facility, where he was much better,he was eating and communicating and taken to dialysis on his scheduled times. He was at the end of his life , but what time he had left he was able to reunite with family that had done him wrong, forgiving and making peace. US healthcare system has been weaponized for profits and Control using fear, love of family turmoil, anxiety, grief to serve their agenda. So much hidden from the people that needss to be expoaed. Sadly many people who have no one to look out for their best interest, we all need watch out for each other. Our world has become demonic in nature by the corruption in government and big business leaders profits.

Mary Guy

2 months ago

thank you PBS for shining the light on the hidden criminality being covered up

Sharon Jacobs

6 months ago

This goes on 24/365 . I worked as a nurse in this type of facility and now my husband is now a resident . It costs $,000 a month . I had to demanded he be taken to the E.R. when he fell and hit his head on a cement floor with obvious injuries . He was left for periods of time with soiled clothes and bedding . He went over a week with no bathing . He as given 1 pair of socks . They hired people off the street with no training , some didn't know how to make a bed let alone how to care for patients . They did this strictly so they don't have to pay for trained personal who should be taking care of them . When I made inquiries to have him moved . They took steps to have me removed as his guardian . These people are all about money and making it "LOOK" like they're getting at least the minimum level of care ! ! . . 🤷. . . THEY ARE NOT ! ! . . 😱

7 replies

linda molyneux

5 months ago

So tragically sad...wow...thank you for this investigation. What will be our solution, besides a nursing home?

Dan L

5 months ago

Interestingly, the CEO passed away 2 years after this was aired (2013) at the age of 55 with a net worth of approximately $17 million. I'm not sure if that was karma but I'm also not sure how much money you need in the afterlife either.

Gladys Jimenez Nieves

2 months ago

Is sad to be old and living in a place like that, My father is almost 100 and he's so happy to be in his home, that's where he wants to be, a family member take care of him she live close, we send money to help believe or not he still strong., His faith in God keep him that way. (🇵🇷) 🙏🙏🙏🙏

Andrew Gonzales

4 months ago

This also happened with Accelerated Clinical Laboratories where I mentioned that COVID precautions (not using nufoamicide as a disinfectant reagent and requesting bleach and not receiving it) were not being used. The company also lied and told me that my contract lasted a year, whereas I only lasted a month.

1 reply

95KIPPIE

2 months ago

Oh thank God I never had to put my parents in something like this! I never would have, never never never would I have ever! This stuff happens way too often, and no one is ever around because they know they’re going to get it! How’s the nurses and therapist couldn’t stand the side of me when I would come to see mother every day when she was in a facility for rehab,Because they knew I would hold their asses to the grindstone. Three months later my mother was out the door and back in her home. I moved her in with me later, because there was no way she was going in there and be swindled out of all of her money. Those places are just a money making machine at our parents expense!!

Anne-Marie McInnis

5 months ago (edited)

In order to ethically judge a facility, one needs to "randomly" visit it at ALL HOURS of day and night and on shifts changes. These visits need to take place regularly and during at least an entire year. Interviews need to be conducted with patients, their families and friends and with staff as well (not the CEOs). The different programs for the patients need to be closely looked at and be monitored, the food offered to patients needs to also be closely looked into and monitored. Also needs to be looked at and monitored are the physical therapy and other therapies offered to/prescribed to, patients/clientele. Same goes for the medical care of each patient. Another extremely important matter to look into, is staff competency. Their employment requirements, their qualifications, the salaries they are paid, the trainings they receive, the frequency of the trainings, etc.

Another very important aspect to look at when visiting and monitoring closely these facilities, is what type of programs are in place (with qualified staff), to assist and aid people with dementia, with Alzheimers disease and with patients facing all the dynamics of aging. What kind of cognitive programs do these facilities offer? And how about programs to aid with memory? Do they have music therapy specialists with adjoining programs at the facilities? How many staff do these facilities have each day? Talk and LISTEN to previous staff! How much are their staff paid? If underpaid they won't do their jobs properly as they won't care. What is the staff to resident ratio of these facilities? That is also crucial, to ensure proper care!

ALL of these things, at a minimum, must be looked at and extremely well monitored and controlled!!! Now to Mrs Boice's son, who has dreams about his Mom, please be gentle with yourself, as you had no clue of was going on in the facility she was at. How would you have known? You couldn't! The only reason I know what to look at and monitor closely when it comes to these facilities, is because after a car accident where my back was broken, I was placed in one for rehabilitation purposes, for a couple of months and was horrified by the things I saw and witness, while I was there. And when I say, horrified, it's putting it somewhat lightly! I'm forever grateful for that experience, because I would of never of known, what's really going on in these types of facilities.

2 replies

Emily W.

2 months ago

This just breaks my heart.. but I'm well aware of the problem. Even here in Australia, I've seen what the $2500 a WEEK got my grandma. My family thought if we paid for the best care, that she would get it. They let her starve when she couldn't swallow. They let her sit in her own pee, with staff infection all over her legs that STANK.. they drugged her to stupor.. the maintenance man was molesting her and she gave him tens of thousands of dollars, citing her love for him.. it was disgraceful. I had no control over her welfare. My uncle had power of attorney. It killed me watching what was going on and being helpless to do anything. Oh, and within minutes of her dying, they robbed her. The final insult. 🤬

1 reply

gee kane

3 weeks ago

I was an Occupational Therapist with 25 years experience in senior care. I worked in many assisted living facilities. My role was to train the caregivers, families, and residents/patients in activities of daily living (ADLS) to regain their prior level of independence. I'd probably seen thousands of patients and trained hundreds of caregivers throughout my career.

I'd seen good facilities and not so good facilities. The key was the staff. As echoed here, most were not sufficiently trained, hence why I was called in. The problem with the medical system is that its based on a "reaction". A resident falls, sustains a pressure ulcer, has repeatedly choked on their food, starts wandering at 3am....the stories go on and on. By the time such incidents occur, the patients' condition has progressed where the medical team is basically catching up. What we need is a "proactive" system.

Proactive care provides the means to monitor inevitable functional health decline and prepare for those changes in advance. Its an unfortunate fact of life that we all will decline in health. Being able to recognize that when Mrs. Smith starts dragging her feet while walking could be a sign of a TIA or a stroke and not just because she's tired. Or Mr. Jones hands start to tremor slightly when eating could be early Parkinson's disease. Or that red spot on Mrs. Beulah's tailbone is a sign that she is not positioned properly when sitting or is on one position for too long and is developing a pressure ulcer. Caregivers and even loving family members aren't aware of these issues because they are not trained.

My Martin Luther King "I have a dream" vision is to open an assisted living facility where seniors could love, live, and enjoy what might possibly be their last place to ever reside. I envision a facility where staff are properly trained and love their jobs. When staff feel competent in their roles they feel confident. In a helping career such as nursing, therapy, or caregiving our rewards come from helping others feel better about themselves. In return we as the helpers are rewarded with smiles, words of affirmation, or better yet, watching Mrs. Smith being able to walk safely without dragging her feet.

When a corporation manages a facility where people's health are concerned, sometimes the management are investors in $$ and not 😍😀🌹. A successful senior facility, or any health care facility, first priority is this: Laughter and smiles!!!

Pam Smith

2 months ago

My husband died, neglected in a nursing home of Covid in 2020. No one would take the lawsuit bc the governor and fed disallowed lawsuits due to COVID bc of what happened in Washington State early in 2020.

I procured medical ‘documents’ from the nursing home and compared them to the documents from the hospital where he ultimately died and they were like records from two separate people!

The hospital asked me what the nursing home was doing (not doing) to those people bc there were so many coming to their hospital in horrible shape. I said they were neglecting them and since we, the families and friends were locked out, there was no witnessing.

The ombudsmen even told me that it’s the only industry that’s basically self-policing.

So, everything gets shoved under the carpet. Just fill the beds and hope for the best. It’s a for-profit industry like a you-store-it village. The shareholders simply want returns on their investments and the CEOs see to it that no extra money gets spent on anything for the residents.

St Piter

1 month ago

Very sad case. The senior citizens need love from their family members .

Sean Dentrone

4 months ago

Before my mother passed away she waa in a assisted living home on eastern Long Island NY and she always complained about the staff don't if true but I always have to side with my mother. I do know that her medication wasn't always given to her on time and almost always her acid reflux medication she had to have prior to eating her dinner, of what she ate which wasn't much, and when she didn't get and started eating she would get upset and cry and it tore me up , I've been in combat in Iraq and Afghanistan and been shot twice but that time with my mother waa one of the very few times in my life I cried on a regular basis and still do when I think of her.

Jessica -aka JessaNae

6 months ago

"We don't have a limit of staff to patient ratio bc we can be sued".... and I LOVE that they were dumb enough to fire her bc "she didn't fit the job" and she sued them!! There isn't one facility that can be trusted and that's horribly sad!!!

1 reply

kelly peterson

2 months ago (edited)

This has been going on for as long as they have created the assisted living facilities. I worked in a couple of assisted living facility and had to do dual roles in each one. Assistant Admin, Med Aid, Caregiver, you name it I had to do it, This was back in 2005 - 2010, Yes I got fired for not keeping a full house, and at the other facility said I didn't pass the meds correctly. Yes, they are always shorthanded and the bottom line is to have a full house, Money, Money, Money. I decided to go to In home care, with one on one care and able to really help with daily care and understand what they were actually deal with health wise. I would NEVER EVER RECOMMEND AN ASSISTED LIVING FACILITY FOR ANYONE THAT NEEDS ANYTHING MORE THAN HOUSEKEEPING. This was in Oregon!! Yes they are much more about being a reality company than a care company.

Satine

3 months ago (edited)

I live in 'Independent Living' apartments adjacent to a 'Residential Care Facility' just like this, on a smaller scale, now managed by a corporation. This is happening, along with attempted suicides, resident deaths from lack of care, short staffing, fake Google reviews by employees, drug addicted employees working/using/stealing from residents, some fired - others not, whilst long-time dedicated employees were fired for trumped up reasons. Almost 100 calls to the state hotline in the year since the last administrator (unqualified, unlicensed) took over. It's absolutely horrific, state inspectors have shown up and nothing is done.

Robert Cuminale

2 weeks ago

My wife's family is dealing with this situation right now and has been for the last 4 years.

My mother in law has Alzheimers. She also has Meniere's disease and is deaf. At 94 she is very frail.

My wife drives from North Carolina to New Jersey every two to three months to check on her. My three brothers in law all live nearby and stop in with the exception of one who is very self centered and sees this as an inconvenience in his life. He has no phone and routinely leaves on trips for hiking or whatever for months at a time. Another has a tough time dealing with it. He visits and brings her things she likes to eat or even sneaks fast food items in. Mother is lucid at times and enjoys visits and the food. The third brother is not physically well himself with heart trouble and past cancer treatments. He also baby sits his great grandchildren every day while his grandson and his wife work. The grandson is fairly well off and has money to buy cars and land but not for child care.

My wife is a retired Physical Therapist and worked in the "care" business when were first married. She went into the hospital environment after about 10 years because she couldn't deal with it any more.

Mother has Alzheimers and Meniere's Disease and is deaf. My wife routinely finds her without her hearing aids. The home has lost them twice and had to replace them. She also won't have her teeth in and no one seems to notice that she frequently doesn't eat. Her clothing keeps disappearing despite being marked with her name. On every trip my wife goes shopping for replacement items. She has met with the staff on every trip and improvements are promised but not fulfilled.

These people need a spokesperson to speak for them. Many are too timid or just incapable of doing it. How much worse is it for people who never get visits from their children?

Kaylene Dawn Buteau, Fitness BUJO, MRM Author

3 months ago

I'm almost finished with my graphic memoir of how I used my health and fitness knowledge to stop my mother with mild dementia from forgetting me, and it worked. I tricked her off caffeine, then no prescription meds, forced her/tricked her/incentivized her to drink water, kept her away from high fructose corn syrup and other poison, because they made her mean and delusional, and kept her away from gluten. Funny thing is decades ago Dr. Oz said Zocor was causing memory loss and then my mother parroted that to everyone, but later on when she said it to a nurse practitioner during his assessment of a MMSE, he said she was delusional for saying that and a nursing home that I had to fight in probate court for 2 months to get my mother out, used it as a way to imprison her in a lockdown unit. Big Pharma is the matrix and we’ve got to break out.

Shaneisha Murray

2 months ago

This is completely sad and just because you pay someone that doesn't mean they're going to do what they say they're going to do and when you place your loved ones in the care of someone else you still are responsible for that person once you turn your back you never know what the next person is going to do so if you really genuinely care for your loved ones you will go above and beyond and do what needs to be done check on them at all cost check their body check your health check their meant to state just check on them just think about it how you would want to be treated you don't want to be dismissed you don't want to be not believed treat people how you want to be treated when you play someone somewhere and you can take care of them you make sure that you do your due diligence

ana Anna

5 months ago

We just lost our mom who was in one of these homes. Why in the world can’t we have more resources for our parents. 😞

2 replies

J Szoradi

13 days ago

This is so sad beyond my comprehension that I actually cried while seeing this story.

These assisted living places need to be shut down completely and be put out of business and not only pay restitution with lawsuits with families but also pay a huge fine in the millions.

Caregivers who work at these places are victims too who get paid minimum wage and are not compensated well.

Blame the state for having the same regulations as nursing home facilities.

CEO of Emeritus got his karma and passed away. YESSS ☺️👍

Sally Elliott

2 months ago

Thank you for your journalism and enlightenment.

427SuperSnake1

3 months ago

There needs to be more employee protection here in America. I have seen it over and over when good poeople question safety or compliance and they get terminated for it. It’s like keep your mouth shut or you loose your job and your source of money to care for your own family..

Carolines Kittens

2 months ago

so sorry for these families!!

Andrew Gonzales

4 months ago

“It’s truly not the money, but it’s only the money that matters to Emeritus”.

Laurent Calixte

6 months ago

Love Frontline - Keep Doing What You Are Doing!

1 reply

Moon Dancer

5 months ago

Let's face it. Nobody wants to change somebody else's diaper or help them to the toilet or give them a shower or any of that crap. If your own family won't do it you can't expect a stranger to do it, especially not for $10 an hour. I used to work in a nursing home. I was 18, had virtually no experience and my very first day I was left alone to give shower baths to every female in the place! None of them wanted their hair to get wet and most didn't want to get in the shower. I tried to be as kind as possible to these ladies but the job was just so overwhelming. I couldn't do that much work all by myself. I weigh 95 lb and I can't lift these people. I quit after the first day. Now I'm 59 and something has happened to my back, I've had seven MRIS and I've been to half a dozen doctors. No help have I received. All the doctors do is make money off my insurance and off me . I just sit here in a wheelchair and dread the day when I won't be able to take care of myself at all anymore and my daughter will put me in one of these horrible places. I still haven't been able to get pain management either. Last year I was in a so-called Skilled Nursing Facility. I couldn't walk at all. They feed you a lump of oatmeal for breakfast. P e r i o d. I called a friend to come and break me out of there before dinner time! They had one personal care assistant in the whole place. They expected me to just lay there in a filthy diaper all day long. I would rather die than go to one of these places!

tremari191511

2 months ago

Why did he drink it, cause he was thirsty...My Mom was in assisted living I also did her wash and cleaned her room. My Mom broke her wrist there and her hip, before we had to move her. It's heartbreaking remembering how hard it was for her.

Elvis_ismyKing

3 months ago

Dang, I didnt ever get training when I went to work in an assisted living and memory care facility!

Simone Schultz

5 months ago

Funny I have been a nurse and where I live there aren’t typically enough beds in AF or in nursing homes. They get really picky about admitting new patients when they don’t need to “fill a bed” but when they have a spot they will take whomever regardless of whether or not they can take adequate care.

Steven Phelps

2 months ago (edited)

OMG! awful people in his care. I'm so angry! bless his sole.💔

Dòrõtkã Ïväñ

6 months ago (edited)

😭😭😭😭🤬🤬🤬🤬

I have a loving, sweet, caring mother that is still with us and I swear to GOD, after watching this heart breaking documentary about these innocent loving seniors, I will do whatever I can NOT to put my mother to any of the senior citizens centers and/or assisted living facilities!! Myself and my siblings will take care of her, just like she took care of us !!! I'll be damned if I would put my mother thru this. I feel so sorry for these families 😭😭

My mother recently started telling me and my siblings NOT to put her into a senior center or assisted living facilities and we promised her, we would NEVER !!!!! She gave us precious lives and we will do the same to her ❤️🙏❤️

I hope they close facility's like Emeritus, it gets me so fken angry 🤬🤬🤬🤬🤬🤬🤬 How dare they treat human beings like that, ugh makes my blood boil !!

I can't stop crying 😢 😭, the pain, neglect, suffering all the loving seniors went thru 💔 😭 and passed away because of it, truly breaks my heart!

4 replies

Dirk Kirk

2 months ago

I have seen people in nursing homes that had bad "bed sores" & were being bathed twice per week I believe. And the non medical staff would mostly try their best to care for residents. This may sound simple but. If the facility has a urine odor when you walk in that is the tip of the iceberg. Also when you visit a relative go at odd times not just 9-5. You will get a better idea of the quality.

Monty Kronik

2 months ago

PBS Frontline is the best, most relevant exposés. This presenter is always great.

MargoS

2 months ago

It wasn't "human error", it was a business' negligence.

Kimberly Pride

5 months ago

I have been a nurse for 42 years. I have NEVER seen a facility with enough staff to provide SAFE care to residents.

2 replies

ZEN

2 months ago (edited)

What a disgrace, how awful. Maybe my dad was right. I know my mom was harmed and even arrested helping blind women in one of these assisted living places in Lambertville, New Jersey. It scared her so badly that she got her own place, and she passed a few years later. I will die before I enter one or another of these places! HORRIFIC! That fool owns that one as well! Oh Im really fuming now @FRONTLINE PBS

Teresa Fraser

5 months ago

After hearing endless tragic stories of the inadequate assistant living and nursing home abuse and neglect I'm surprised that more people don't think of hiring qualified live in care at the seniors home. My Mother was in great need of assistant living so we hired a wonderful caregiver that was qualified in every aspect. The cost was equal to having placed her in a residence. She was so grateful for she too worried about the mistreatment going on in these homes. The only issue was that the weekends she was off so I would go and stay with Mom and take over which worked out beautifully. This gave ALL of us peace of mind knowing she was surrounded by people who loved her up until she passed 🙏

4 replies

Rheine Nguyen

2 months ago

I used to be in sales dept one time, yes they always push for 100% capacity and there's monthly big meetings about that. Tbh when sales is involved, they could care less about other departments. It's unfortunate.. Good thing I'm not in that industry anymore!

Richard McLeod

2 months ago

"We thought it was the best place for her., all the while knowing the mother never wanted to go to the place"............HOW many times have we heard that statement.

The truth is the families did not want them in their own homes.

They want to hurt the facility, BUT in the end who should really be the hurt one, if any.

Ocean eyes Pat

2 months ago

You can have months of training and that still wouldn’t properly prepare for memory care bc everyday is different, every person is different and at different levels. You have to be very quick witted and fast on your feet. I loved it and I was good at my job but the management was useless and lazy. These facilities just want to fill beds. I’m so sorry for these families.

sand Medna

5 months ago

assistant living is not where anyone's loved one should be. As a former cna i have seen abused, as well as short staff employees in these facilities. It will break my heart to think our elderly are not treated with respect and dignity, they are just a dollar sign, Ashamed of these corporations for not providing dignity and respect to our elderly in their last years of life.

Rebecca Brooks

2 months ago (edited)

The hospitals are involved in this too my mother was in the hospital I was with her taking care of her the lady in the bed next to her was crying I ask what's wrong she said they won't let me go home I said why she said because I broke my hip and I've been in the rehab for 2 years I said you want to go home I said I will get you some help so I looked in the phone book I found her an agency that will come in and take care of her 24/7 well she just happened to be the Widow of the Vice President of General Motors here in Ohio so obviously she had plenty of money so when I got done the hospital administrator came down and told me she was going to have my medical license taken away from me because I stuck my nose in that woman's business I said I don't know what you're talking about I'm not in the medical field well then how did you get those people to come to her house I said I picked up the Yellow Pages and gave them a call the hospitals wanted her money to they make a certain percentage off of every person they put in the nursing home and a lot of them own the nursing homes

Kiwi Tupou

6 months ago

My mother and I were homeless for 5 years. At 14 and my mother 43 received a small inheritance when her fly grandfather passed. She bought an old very run down turn of the century home. In order to pay the mortgage repayments she looked after two lovely elderly ladies. She saved every penny and little by little we repaired the home, she worked 24/7, I went to school and had to work everyday after school and worked every weekend. Slowly the amount of elderly people we cared for grew, we welcomed these precious elderly into our HOME As the amount grew she applied for a licence and after years of hard hard work she had expanded to 29 beds. It was never about the money, for us it was about surviving and doing what we had to do to get into a better situation in life. It went from an idea to help to pay the bills - making large amounts of money was never the intention, but she did make money, enough for us to finally shift out if living there into our own home. But that place was our precious to us we put our heart and soul into it. The home was successful because we genuinely loved and cared for each resident they were part of our family. It should never be about making money but unfortunately there is a huge demand for accomodation for our ageing population and people go into it just to make money. These places are not always run very well. It was hard work but such an incredible experience and we helped so many live out their final months or years in a caring loving environment, filled with fun and laugher. Sure it is impossible to ensure that nothing ever go wrong as we are dealing with elderly, frail minded, medically unwell human beings, so some patients do have a fall or a resident is found after they had been incontinent and yes they will smel like urine or they may become agitated or unwell, these things you can not always control. But there is no excuse for neglect or abuse of vulnerable people. I’m

Proud of the huge effort and sacrifices we made in those years, I continued to work there till I was 31 years old, as well as doing my nursing degree in that time. It makes me sick that these places can get away with these sorts of stories. There needs to be more frequent and more thorougher auditing. There is no excuse for neglect but this type of work is very demanding and hard work. Yes every home should have adequate staff patient ratio numbers! But There are not a lot of people willing to do this type of work and the pay rate is low. It can be hard to get trained staff. Very very sad. My thoughts and prayers go out to all of the elderly mentioned in this video and their family members who must feel so much guilt, anger and grief after seeing their loved ones go through this sort of thing. Hugs

1 reply

Rose

2 months ago (edited)

One of the scarier things in this is the gleam in the CEO's eyes as he talks about how much higher the rates of people entering assisted living will be as the baby boomers are getting ready to come into their clutches.

TexasGirl848

1 month ago

It’s all about money and numbers at these places. I worked for six years at a nursing home. I started out as a laundry aide at age 18 and worked my way up to activity assistant director. My boss was lazy, all the workload was on me. The place was constantly under staffed, sometimes I would be doing the work that nurse aides were supposed to be doing. Like feeding patients and helping them to the toilet, because if not they would not eat or would have an accident without help to the bathroom. I saw so much and worked so hard. The place should’ve been shut down years ago, so many violations. I left in 2011, I can only imagine how they are today 🙏🏾😓

Zoubirking

8 days ago

We all will go through this as we grow old

Ron Benenati

5 months ago (edited)

I worked in a facility, The elevator would be packed with people coming down for meals, Frail and susceptible as they were, even during an average flu season the toll was devasting.

Mary Guy

2 months ago

everyone who has an elderly person in their family needs to watch this video before they place their loved one in a health care facility investigate investigate investigate

Marilyn B

6 months ago

I am a retired nurse and spent many hours in healthcare facilities when I worked home health. Many were clean and took good care of their residents. Many were private pay, meaning the residents had to pay out of their assets. But the staffing is usually poor. The owners wanted to make large profits. It's criminal to treat our elderly and disabled in such a manner!!!!

Lauran Glover

10 days ago

One of the best places I worked was Peachtree Christian Hospice in Duluth, GA....absolutely outstanding! I pray after 20 years, it's still that way!

Deborah Hershey

3 weeks ago

I am a retired RN who works in an Assisted Living Facility that also has 2 locked down Memory Care Units to prevent residents/patients from leaving the facility and getting lost/harmed. My facility has special dietary plans for our residents that many assisted facilities in other states do not and i worked in a couple of those as well but only for a short time as management refused to make these EASY dietary changes never mind some of the more serious problems such as housing seniors on the 2nd floor who cannot walk up/down stairs during fire or other emergency evacuations. In one facility {St Joseph's in VT} the staff hadn't had any energency evacuation drills at all in the 6 months i was there and the Director of nursing who was an LPN!!! claimed it wasn't his job. I contacted the Bishop and he never got back to me but I was let go a few weeks later.

Angelica Michelle

1 month ago

Too bad they didn't have videos of the first visit to the window exit and no emaridis employees on site .

Ruth N

2 months ago

😢😢😢🙏🙏🙏 It breaks my heart in pieces

zoe jay axibal

2 months ago

Im working in a facility and assigned at dimentia unit.its hard and i pity the residents..we are understaff and underpaid.pls take care of your love ones,chose the right one and visit them regulary.😢

Robert Meyers

6 months ago

My heart goes out to these families. Unfortunately, there are some true incidents like this that occur in the healthcare field. As a CNA and CMA I am aware this occurs. I was pursuing my Bachelors in nursing with my minor in Psychology when I had an accident that screwed up my back and ended those aspirations. In order to get a nursing degree it is mandatory in Kansas to get your CNA first. There are many in our field that have made sacrifices and done things without looking for any type of recognition. I saved a choking victim for instance one time and saved someone else from falling. The last story struck a chord. The family wanted better training and staffing at this assisted care facility. One of any companies biggest expenses is its employees and another is training their employees. I understand the gentleman didn’t feel that it was a complete victory as the assisted care facility’s policies may not have changed. I wonder how many employees could have been hired and trained had that 23 million not been diverted? The family was awarded it and so should get the money if it plays out in their favor though. It’s just that a lot of times the bad things are brought to the forefront while many dedicated healthcare workers stories are swept under the rug. I left the field almost two years ago and so am not looking for self recognition. Male nurses do a lot of manual work and I refuse to drop a patient due to my accident which caused back problems.

Renee Merkel

5 months ago

I hope someone investigates affinity skilled living and rehabilitation center in sayville ny. The first couple months, there were a few really nice aides and my sweet 91 year old friend was happy. BUT it didnt last long. For a woman who is unable to walk, get out of bed or use the toilet on her own, and be on a TOTAL LIQUID diet.... yet the staff either ignores her requests to go to the bathroom or even yell at her for asking, saying she can go in her diaper, many times she sits in the wet urine all thru the day or night. There have been a few violent outbursts by neighboring patrons, and so she lives in fear of being attacked. Every time I call her, she tells me she is living in hell. Absolutely horrible!

B J

1 month ago

The most disappointing part of this video is seeing the Boyce’s son’s ignorance. How did he not realize that the best care for his mother would have come from his own family including himself not from a facility that is a bunch of strangers with a profit motive.

Debbie Kosareff

4 months ago

My 3 sibblings, threw my dad into a home, I was totally against it, trying to keep their wishes, never to be in a home. I wanted to care for my dad with a helper while I worked, he had slight ahemizers, not till the end was it bad, he was still able to eat, shower think, after my mom died he had trouble remembering she died, I was totally against him in that home locked up unit, and I really feel for my sibblings come judgement day.

Troy Ingram

4 months ago

The Boice case: Just looking at the photos, those wounds were not pressure soars, they were infections. Staff infections, Cellulitis , flesh eating bacteria that any medical staff would know it needs treatment with antibiotics.

suzanne fernandez

2 months ago

The family sickens me. Not only did they abandon him but they wanted more $ for his death!

Crystal A Lees

5 months ago

My mil was in an assisted living because she had a stroke. The first few years was nice. Well kept, good but underpaid staff, and nice environment. There was a caring staff from top down. Then a new staff top down took over. It was horrible! Of course, COVID-19. I would read all the info about visitation, before going, I would call and either talked to them or leave messages detailed with a call back number. Every time we visited, we got into trouble, yelled at, disrespected and each time, really, each time the rules were different. We actually went less and less. We traveled about an hour to have a visit be ruined by the staff. I didn’t suffer, My sweet mother in law did. 😢

Penelope L Goss

2 months ago

25:47 Mot receiving medications - Med staff stopped giving my brother-in-law his meds for his diabetes. There were no orders to do so. So glad my sister was on top of things! Laundry not being done, her husband not getting to the bathroom on time because no one was available to assist him. Within 30 minutes of her husband's call she was there. Still no one had come to assist him, thus he had an accident.

Another day she arrived to see him. He wasn't in his room. She went looking for him, panicked and asked staff, whoever she could find as no one was at the Nursing station near his room. They FINALLY found him. Someone had taken him to the bathroom and left him unattended and forgotten about him. He had been in there for more than 30 minutes. There's a movement sensor and because he couldn't get up the lights went off. So thus, he couldn't see to reach the Emergency Pull String or anything! It took them both about five minutes to get up and off the toilet because he's was frozen there as he'd been there so long. It had cut the circulation off in his legs thus they were not able to work.

EPBF1

4 months ago

Non verbal cues are extremely important in this type community she absolutely right

Decent

5 months ago

My mother was released from the hospital, and the next day she died. Not even once!! Did I ever think of getting paid for her death...

Lisa Mickley

4 months ago

I was born in raisin Chicago Illinois on the outskirts And as a little kid growing up I would always hear the Chicago Bears song And how And how So many people talked about the Chicago Bears That's basically all I heard drawn up as a kid how they wanted them to win all the time And how amazing they were But hearing this story is so sad this lady Made me cry Because I've heard of horror stories still hear about him in nursing homes retirement homes how they leave you in your own feces For a week Some of the workers even Hurt their patience And if there's a medical problem I hear they send them to the hospital and send them back to the nursing homes With more pills and these pills end up killing these patients faster I have heard everything about retirement homes And they are all horror stories So I put myself in her husband's shoes thinking I would not want to be treated like that How hurt I would feel if somebody treated me like that Feel like I didn't have a voice that is my conclusion putting myself in her husband's shoes I honestly know that most if not all retirement employees men employees take the job because it's good pay they only get the job because it's good money I heard this from somebody I actually dated that worked in a retirement home And I hear that they don't like their jobs they complain about lifting their patients in the retirement home they complain about everything the employees do And they don't even do their jobs so what are they complaining about I know they sit around talking more than they do their jobs The story was just so heartbreaking I'm so sorry for the family

Sara Monson

4 months ago

Monetary awards against companies like this aren't enough. Hold them criminally responsible and perhaps that will get their attention.

Cameron Fielder

6 months ago

This is gross. Some things should not be turned into business. Schools, healthcare, senior homes.. it’s disgusting. Imagine being ok with getting rich off of this? We as a species need to grow out of this greed or else we surely will disappear and for good reason.

686

130 replies

Carrie Keith

2 months ago

Good, loving parents give everything they have to take exceptional care of their kids throughout childhood, and often, well into adulthood.

Parents give with every resource available to them, including, but not limited to, the mental, physical, emotional, and financial support, and over-all well-being, their children require and need their whole lives, or as long as needed, or called upon. Mostly, they give freely of their time, love, patience, and energy.

It makes me extremely sad in these generations, families are not willing to care for their own.

For the price of $6,000 A MONTH, they could hire a nurse to care for their parent, in the comfort of their own home, around the people, home, and belongings they could more easily recognize.

Rather than ship them off to a strange place, trusting a CORPORATION to care for them properly.

Speaking of DENIAL...Jeesh!!

No amount of money spent on glossy brochures, full of pictures of fancy rooms and common areas, is going to pay for the proper care of your loved one...better than you could do it yourself.

Or at least, by a nurse in your, or their home, for you to monitor their care more easily, to prevent horrific things like this from happening.

They bring in BILLIONS each year, and growing...so although they have continual lawsuits, and a few fines, it will not phase them one bit!

And it most certainly will not change how they treat patients, or how they run their business.

Their business model is, get as sick patients as you can find, and charge them MORE for the extra attention and care they "should" receive, then blame their death on their illness or age.

When in reality, they do the absolute bare minimum to keep the patient alive as long as possible, and to bring in the monthly charge as long as possible.

They carry as few workers as they can get away with, to maximize their profits, and when they report the atrocities going on around them, the corporation fires them on unsubstantiated claims, before they can "stir the pot", and/ or bring attention to what is really going on.

For the love of God, and for all the love and care your parents gave freely to you, DO NOT bring your loved ones to places such as these.

Do the right thing for your parents, make those sacrifices, just as they did for you.

You don't want to have to live with that regret, be traumatized by what your parent went through in their last days and moments, and be haunted by the "what if's"...

A Flo

4 months ago

How can you feel you've won anything when your mother's suffering didn't have to happen.

Patricia Eddy

2 months ago

My sister ripped my father off by doing this.

Stole everything from us all.

Power of attorney and gave herself total say over my father and all his properties.

Barry Anderson

2 months ago

The senior content of this video is very important to me as I am a retired senior at age 68 years of age . I will respond with more comments about this world social issue of the babyboomers living in their golden years amoung all of us . Holistic Chef Barry Anderson 😍🥰😇💗💓💞💕❣❤

Stef Doyle

2 months ago

I was a group home manager for 14 years, heed my advice. Keep-your-loved-ones-at-home. For the cost of most facilities you can hire caregivers to come into your home. Do criminal background checks and install nanny cams. If God forbid you have to put a loved one in care go AT LEAST 2-3 times a week to see them. The clients whose family monitor their well being get the best care. Caregivers as a whole are not to blame for what happens to residents. We are expected to give TLC to as many as 10-12 people at a time in large facilities and 3-4 in a group home setting. We are ridiculously underpaid for the gut wrenching work we do. Again, it’s the same cost to have a caregiver come to them and your family member will way less stressed and so will you. My heart goes out to the families of all the victims of who were neglected to the point of death. As caregivers we can’t be in 5 places at one time and the corporations who own most of these facilities refuse to keep them staffed at safe levels or the pay staff what they deserve.

SpaLaLand

6 months ago

Every moment with our senior parents, relatives and friends is special. Thank you Frontline.

Helen Taylor

5 months ago

I currently work for state government in the field of medical malpractice. Even with seeing various "situations" every day, I didn't know about chain assisted-living facilities like this! It makes sense though because they're not regulated so I don't see those claims. I don't think things are as bad as this at SOME private or church-affiliated facilities. My aunt lived in one (that not everyone can afford) and was treated exceedingly well. But a sister-in-law paid massive amounts of money for terrible care at another care facility. I went to yet another private facility for a lady's 100th birthday party, walked around, spent the day there low-key observing, and decided I could live there! (And let my daughter know, lol.) In my young adult years, I made plenty of sacrifices to care for my mother, who was 44 when I was born, but I would do it again. She had some severe health problems but her mind was sharp and I didn't have to deal with dementia aspect, which is much more difficult. She died from MRSA after an outpatient hospital procedure.

The executives in this presentation were so good at tap dancing and lying their way around the issues that I had to laugh...in total disgust!!

My BlueHouse Homestead

2 months ago

Great documentary.

Dr. Velma Sablan

2 months ago

There has got to be assisted living facilities that sort the elderly into DEGREES of health care needs, just as the hospitals do. Some patients need ICU level care and trained staff to care for them 24 hours a day. Others need moderate care, others minimal care. Regulations need to be stringent. The man who drank industrial level dishwashing liquid should NEVER have been left unattended! Quality assurance should be carefully monitored with family members involved in giving input to the organization on their perception of care to their elderly family member. For the record, there are some elderly people who are abandoned by their families once the Will has been read. Nothing is sadder than an elderly person who has no one to care about them, sometimes the facilities caregivers are all they have. Make it better, America!!!

KatsCorner

1 month ago (edited)

I am a health Care worker in Canada working for a government regulated care home. We have eight months of training accreditation plus eight orientation days and a two day program to earn the privilege to work with Alzheimer’s patios. Eight hour training is appalling.

Murphy's Law

2 months ago

My step Dad in 2002 was pushed outta the VA hospital to assisted living. He had dementia and alz. I visited him 4 days a week. What I saw was deplorable. I saw a woman in the hall yelling for help. She was laying on the floor. At best there were 2 woman there on that wing. The one woman said she does this all the time. I said but she may be hurt. Bo one went to help her. My pop had poop in his closet. He was unclean. His false teeth were in the case fermenting. I did not have POA and called a family member that did.. There was nothing I could do. My Pop was uncared for. This was in WPB Fl.

Norron Lee

6 months ago

So sad, the way our elders with money are treated, IMAGINE what it must be like in a place for assisted living guests who can not afford $3,000 +/monthly.

8 replies

shepherdmom

2 months ago

Worked as an LVN/LPN for three years in one of these places. It was my first nursing job. NEVER AGAIN. I left a few years ago and have struggled financially since. The pay is great, but I feel you have to sell your soul to work in one. One nurse to 25 patients is the ratio and here in CA the state board says that's ok because the residents are not acutely ill like in a hospital. So basically they are ok with residents sitting in their urine and feces for hours, creating sores and falls. I can't even begin to tell you guys how truly bad these places are! Don't let the chandelier in the lobby fool you!

Flipped Out

5 months ago

Well done!

Cathy Weiss

4 months ago

Once again in our world it's all about money. It's disgusting.

Deborah Doe

3 weeks ago

Make sure more than one family member is responsible for decisions of quality of care for parents. And sue the hell out of the facility that failed your parents.

Tweety USNews

2 months ago (edited)

Assisted Living Facilities are revenue focused, nothing more.

Keep your family members safe, NEVER place them inside a facility.

Unfortunately, it seems that we need to stop dumping our family members into institutions

Rael Picot

5 months ago

So well done of the families that were interview. In Australia if someone doesn’t have more than their pension they pay 85% of their pension for nursing home care. As someone who won’t get my pain medications 4 hourly because you need two nurses to dispense it - and it just doesn’t happen - I’m having Palliative Care in my home. I want to be with my dog. I want to be independent. I thought the son who took their Mum’s case to trial and refused the $3.3 million settlement, was amazing. For that family it was never about the money. I’m pretty sure they’re not spending large amounts on themselves, but their children will get more get a good education. I can’t imagine anyone getting joy from the money when their mother died in pain. I’m pretty sure that he’d rather the facility changed their non- practice to good practice. Unfortunately it doesn’t look like that’s going to happen.

Ellen Wendy Marin

2 months ago

So so sad, this brings tears.😰😰😰😭😭😭

Elizabeth Perimont Clason

1 month ago

"By the regulations" if those regulations don't keep residents safe, then go above and beyond regulations to keep them safe. Emeritus could make an industry standard that surpasses state standards.... but we know how that goes.

FreedomsPromise

5 months ago

I am a state tested nurse aide in Ohio.

I work in a nursing home.

I thought I would pick up a few extra $$ by going to work in a local assisted living facility.

I could not believe what I saw.

Resident Assistants with zero training, the RAs expected to clean the rooms, do the laundry in addition to actually taking care of the residents.

It would be nothing for one RA to have 40 people or one RA at night.

But they better not catch an RA attempting to transfer a 2 assist resident.

When I complained about the lack of employees, I was told “just because you are short doesn’t mean you don’t have to do your job”.

I knew one couple who were paying $15,000.00 per month.

AND each resident had to provide their own bedding, towels, incontinence products, medical equipment, cleaning supplies, etc…

It is an absolute joke and should be against the law.

These people are in danger, absolutely NOT getting proper care and are being robbed.

king kong

2 months ago

My dad's home health aids told me that in most nursing homes....Health aids have 10 minutes per day to care for the hygiene of every bed bound patient.

Any sober human understands it takes longer than that for a human to stay clean and healthy.

My dad's aids preferred to live away from home half the week than work in a nursing home.

They were mostly older women who had no children or who's children were adults.

And it's a hard job.

Regina

1 month ago

They killed my mom with help of hospice woman who murdered her and got away with it

Barbara Johnson

5 months ago (edited)

As a retired CNA who worked in a nursing home and then assisted living, I had to quit my job. Shortage of staff, being very overworked , with so much responsibility with poverty level pay being a few reasons. The breaker for me was I was literally scrubbing one resident’s toilet one minute , got paged and had to stop what I was doing, washed up quickly, and then had to give an incontinent resident their most private care (peri care) the next minute. My conscience would not allow me to continue doing this type of thing. This was just the tip of the iceberg. I was also doing the work of an RN in many other matters. My body still suffers to this day because of all of the residents’ physical needs ( lifting 200 pound people by myself ), no EZ stands in assisted living, so understaffed. These residents were misplaced and should have been in skilled care. I GAVE skilled care in assisted living! Sometimes I worked ALONE on evening shift (2pm to 10pm) with no nurse, just me in the building and had 32 people to tend to, give medications, showers, the list went on and on. I was reprimanded for caring too much.

Very sad because they lost a very valuable care giver always dependable with no appreciation ever shown. I loved those residents and gave them the best care I could like I would my own mother of father.

5 replies

Paula Everist

5 months ago

That lady should not have been fired she was being a Mandated Reporter, which is what every employee in a place like that is told they are.

You have the right to report abuse with any recorse.

Killjoy

2 months ago

As a caregiver for dementia patients I can see both sides of this argument. Staying at home can feel calming and safe. However not all families can take care of a severely affected person. I've been slapped, hit and had feces thrown at me. Sadly, I've seen patients who don't recognize their own children. Often at home family can be nervous about bathing, changing diapers and forbidding favorite foods.

I've worked in several facilities and the residents never benefit from one on one care like they might at home. I will say that I've never seen neglect, cruelty, abuse of any type in the places I've worked. I've never once seen a patient tied down or drugged in an effort to make work easier for staff. Fresh clothes, showers, clean bedding, favorite mementos and thoughtful bathroom care has been provided. Every day I go to work I behave as though each client is my grandparent. Each case is heartbreaking regardless of where a dementia patient lives.

Fluffy

4 months ago (edited)

When you listen to answers given by ex-executives during deposition, it seems that they are the one with Alzheimer. None of them recalls anything ....shameful

Linda Franks

5 months ago

Keep your elderly home and hire in-care, at home professionals. Encourage your politicians to put programs in place to help with financial assistance.

Victory Forever

2 months ago

Remember, YOU DON'T HAVE TO BE TOO OLD TO GET SICK ENOUGH TO NEED HELP AND CAN'T HELP YOURSELF PEOPLE AND YOUNG PEOPLE!!!!

sarah richards

6 months ago

I work in an assisted living facility. People this high functioning should be kept in the kids home and have a hired home aide come in. I'm serious. Do it! If you truly love your parents I'm telling you keep them home and hire in a home health aide.

8 replies

Scott Payne

5 months ago (edited)

I saw a guy have a total mental break down in a nursing home b/c somebody came in at night and stole all of his keys while he was sleeping!

I have never been in a nursing home that was not a prison. Looks free to move, but the fences are 20+ feet high and turned in at the top! The room Tv's were about 13"

Every nursing home I was in had a shower room down the hall, a sink in the room and one toilet for 6 people. The price was about $970.00 a day! The doctor came 2xs a week.

1 reply

Kathleen

2 months ago

I remember when I was in college in Seattle in 1992 all the students and teachers were talking about was bio teach and assisted living as the best business for profitablity.

girl38rock

5 months ago

Very informative.

Cie Kai

2 months ago

Please take care of your loved ones at their own homes and have a licenced professional caregiver to help.

Luke Huelsman

1 month ago

Everyone around me knows to take me out in the woods and either let me go or shoot me in the head before I ever go to a home. I've been a CNA on and off several times in my life and I've almost kicked the shitnout of coworkers for their treatment of residents. It's sickening what these places get away with.

The Dude

6 months ago (edited)

My mother is in Assisted Living and is very happy. She has friends and interacts with way more people then she ever did when living alone or with us for 5 years. It’s not cheap but neither are most things these days. Are there some bad people working there? Sure. But so are there bad people working everywhere. With that said, as a family member you need to keep an eye on things and make sure that the leadership (Director) of the facility is competent because that determines terrible vs great facilities. So, meet with the Director regularly and show your face there often (at least once a week) and get to know the workers and residents. The residents keep an eye out for other residents. If your loved one has dementia, do double diligence and make sure they have the staff to do the extra work and spend the extra time, especially feedings and medication management. I see a lot of people saying keep them at home by hiring a caretaker. We did this for 5 years and it worked well for awhile but this is also a hard thing to do when Mom became immobile. We considered a Nursing Home but Mom was way to much together for such a place and the Assisted Living facility has step up care/hospice upstairs so we would never have to move her to another facility again when she needed nursing home care. Do your research!

7 replies

magnavox61

2 months ago (edited)

This is an example of the effects of pesticides; herbicides and prescription drugs on the human body; and brain; which is the same on insects...a slow paralyzing confused death!!❤

justina nthenge

5 months ago

The Judge was very calculative in the case of Joan Boice. I hope Emeritus handles issues differently and note that they need to take care of people

Gilė Gilytė

2 months ago (edited)

This is why you must take your old parents/ grandparents to home, together with you, hire a nurse assisstant for them for the time, when you can't care for them by yourself or need free time and care for them, mainly, by yourself, together with help of their doctors. This is called a nursisng at home system (palliative care at home can be included) and it's the best system of nursing for elderly and sick people. Even elderly who has no children can get this type of nursing and die peacefully at their own home, but not killed either accidentally or intentionally (with drugs f.e.) by the staff...

Still here

2 weeks ago

As a CNA/caregiver for many years, my advice to all the families who would like to put their loved ones into a facility (SNF, assisted living, etc) don’t even bother with brochures and ads, ask very serious and direct questions like: 1)what is the ratio of patients/residents to a CNA/caregiver? 2)What is the ratio of RN/LVN to a floor? Meaning how many RNs or LVNs do they have per hallway or floor.

3)May I speak to a couple of residents who have been here for a period of time of longer than a year to see what their experience is like?

Don’t be afraid to ask these questions. This can be the difference between life and death.

Catholic Life

2 months ago

Hospice meds are also there....they have a hospice unit....you have to look all over for the patient's it's UNBELIEVABLE

Kenai Dog

6 months ago

Never use assisted living. Pay someone to care for the person in their own home. Passing off relatives like used furniture is disgusting.

168

30 replies

Angelique Oren

5 months ago

This is what happens when making a massive profit is the priority. The big bosses want their bonuses and will do anything to get them. The same thing is happening in many hospitals. It is now about making money and insuring the upper level gets their bonuses. They cut everything they can to make it happen. Our hospitals are regulated and it doesn't mean anything. We are short staffed, have garbage equipment and the hospital are dirty. The administration always gets bonuses, but don't have money to fix the issues. Amazing how a non profit hospitals gives out million in bonuses every year.

victorianmelody46

5 months ago

Jenny Hitt, Thank you for speaking up. It sounds like a whistleblower law should cover these employee's who speak out.

The Incognito Channel

1 month ago

Wow Lewis Granger Cobb

Granger Cobb, age 55, passed away on Tuesday evening, September 22, 2015, at his home in Seattle after an inspiring and courageous battle with cancer.

Martha Rhodes

2 months ago

Jimmy, this is fun. Love trivia. Canadian Thanksgiving started out in November but in 1957 it was changed to the second Monday in October. BTW, when is Julian going to have another video on his chanel?

Fatumata Holloway

2 months ago

Yes agree,most of those people need to be in nursing home.

MimiStans

5 months ago

Wow! My father with dementia was in a nursing home till he passed. We are so grateful that he had great care.

hippiechick10956

2 months ago

These places are very understaffed. When I was visiting my mom I seen many hanging on their telephones. I washed her laundry. I received 2 calls from my mom. The first call was 2:30 am my mom crying that nobody would answer her call light. I had to search for a number to get in touch with the front desk for someone to go to her room. Another time, she was left on the toilet for 40 min, keeping in mind that mom could not walk. This was a temporary stay for her until she came and stayed with me until she passed away. If at all possible, keep your loved ones out of there. For what the patients pay the y should have more staff. I feel so sorry for all the people that have to spend their last days in those places.

Andrea Tompkins

3 months ago

My mother lives with me I pray every day that I will be able to keep her till the last moment, I believe our family is our responsibility not the blood sucking rich so you don’t have to be put out that’s why we have so much homeless and I don’t mean the drug addicts or alcoholics but the mentally ill and the elderly

Karen Mahoney

3 months ago

If they don't know by now, people with serious or chronic medical conditions keep getting worse. It would be a shame to throw away what they learned. My famous psychiatrist said, "Oh, you don't see them," and I really didn't think much about it. I looked like the walking dead, and they should have known I had curare in my system.

David North

2 months ago

After begging my sister who faked the care to continue at home was switched to a nursing home facility . It began over a lawyer and her power with guardenship that gave her this power with other siblings following her leading lies to debate me after the placement .The completeness of the deception was realized only once I revisited her doctor of 5 years who pronounced a stay at home care was far better for an Alzheimer’s patient ,I tried for a revisit but was turned away by the staff explaining that he couldn’t help after she was placed .The reality turned for me , it looked to be about saving money , quoting her how we are saving money with her medicines . It was striking her unwillingness to bend this toughness , and in the end it was the drugs that she said we were saving money on were the ones that ended it all . My saving grace was mother during these times , Sunday visits bringing her to a local church , staying for a lunch after , even though verbal communication was minimal , she at some point of the visit managed a small verbal clear broadcast of her love , I would weep , but smile to show her it will be alright . Getting up and leaving I would tell her , “see you next week for your special day , it’s her smile that got me through the week .

2 months ago

The real problem is that families don't want to take care of their elderly family members.

Cindy Jajo

5 months ago

I have worked in the same independant living facility for almost 16 years. The same things happen there. Everything these employees and family are saying are true. It's always about filling the building.

2 replies

Winona Kitto

2 months ago

My friend, Michael, from St. Pete FL, was whisked up just before Hurricane Ian, he’s of sound mind, has a beautiful Mercedes van, and a sweet dog named Walter. His rich daughter has him in a Texas facility of some sort. He told me she’s trying to get between him and his bank account. He believes he’ll be freed by a lawyer. But how do innocent people fight all the evil bastards who are in this together? Thank goodness hell awaits these greedy individuals. These old folks homes are uncaring and cold, to say the least.

Jen WILL

5 months ago

To file complaints against facilities call the Department of Social Services, also contact Adult protective services if you suspect abuse. Report the Administrator to the State Licensing Agency for permitting theses things to happen and as well the nurses and Aides.

Patients who are unable to get out of bed should not be in an assisted living facility as they are unable to save themselves in a fire. Assisted living is for a person who requires a little assistance and should be able to get up to the commode and to the sink for water.

Karen Mahoney

3 months ago

I thought it was just me, because in another case, the detective said to me, "No we're going to ask the questions."

Ursula Reeg

2 months ago (edited)

Brian Reid is very clever as he manages to put blame everywhere except where it belonged. Appalling! I say this because my mother was in an assistant loving facility and over 6+ years I spent over 6 months with her ( on and off on extended visits from out of state) and over that time I witnessed neglect, abuse, theft from staff, from entry level to top management. Mind you, the salaries of these people come from the ones who are being neglected, stolen from, and abused AND from Medicare, if the facility is a nonprofit organization.

Folks, take good care of yourselves because you don't want to be in an assistant living facility.

Francine Bales

4 months ago

That is so sad,she was only 81,that is my age in December,and I still go shopping your health is so important..nobody will look after you ..as well as your love one will ..

Georgia Amanatides

6 months ago

I applied to be a home health aide. I was interviwed, asked my experience which was none, immediately given a written test that I guessed at. Questions concerning tbi, etc. I guessed at the answers.

I was immediately hired, given an assignment with no training whatsoever. I declined the job and never went back.

Candy Harrington

2 months ago

Not enough staff was common when I was working. It's very, very, rough working in nursing homes most of the time, especially if you care about people. Emeritus sounds more like a nursing home.

Angel Shining DJL

2 months ago (edited)

The lady hit it on the head, people are putting, nursing home people in assisted living. There is memory care units that are more expensive but more helpers. Most assisted living is assuming you can take care of yourself for the most part except maybe reminders for pills etc. Many of these needed way more attention. They still are at fault cause they are getting paid big money to for the most part have an eye on the residents.. i forgot to say my mom got Alzheimers late in life and i flew too Portland Or to go get her and brought her to Texas and took care of her for 2 years till she passed. The one time she went to rehab to remember how to walk, she was only there like 3 days and no one was watching her, she fell and broke a hip. That was really her downfall that took her down hill. I always regret letting her go to rehab unit.

Renee Jagger

2 months ago

I get so upset that families know what's going on but do nothing. How could you visit then walk away. Why didn't you help your father

Leti Gebrekristos

5 months ago (edited)

That's very true

You can teach a person

Technics on how to handle things.

But you can't teach Passion to anyone 😉.

Proud Conservative

1 month ago

I just don’t understand how you could put a family member in a facility like that in the first place

teceyS3

5 months ago

This was extremely painful for me to watch- my heart goes out to these families.

I'm currently in a care center for postoperative care and therapy, to help me walk again- I'm blessed that I don't suffer dementia, and the CNAs and Nurses take excellent care of me. However, the Administration is driven by the same "fill all the beds" mentality. They've also put the caregiver's and resident's lives in jeopardy with a certain incident I won't go into. Their sole drive is to make more money, redecorate and paint the facility, when residents suffer for want of briefs and chucks, and lack of other necessary supplies like deodorant, etc. The food is reprehensible- canned, boxed, nutritionally dead- the worst I've ever eaten in my life!

If it weren't for the love and amazing care from the nursing staff, I wouldn't stay here. I was considering moving to the assisted living side once I could walk, but after watching this, and knowing what I already know about corporate and the slap on the wrist they gave the Administrator, I'm seeking federally funded senior housing, and will enlist home health care, instead!

2 replies

Deborah Sabbagh

5 months ago

Time to hold nursing homes accountable also.

Debi Shaw

5 months ago (edited)

The guy talking about baby boomers, looks like one himself… my mom was at an assisted living.. I could always tell which caregivers just work or which ones have a passion for it. Thus I was there almost everyday, gave showers, made sure mom was taken out off and on. I’m a retired nurse and so knew I needed to be there all the time. Dementia is devastating….

David Brennan

2 months ago

I live in Maryland, and we have a place called Glen meadows retirement community. We had our grandmother their and my grandfather wanted to also go, they have a apartment building for those whom need allot of extra care, and also one level bungalow type apartments. Gardens, they have a cafe where people Can go, or be taken to or have the food delivered, maids can clean if needed it was very nice.

1 reply

Angela White

1 month ago

People completely misunderstand what assisted living really is. I work as a LCSW and many people insist their parent, parents would be appropriate at assisted living even when you tell them they won’t be. Many seniors are so resistant about going to a Nursing Home that family members will try and get them into assisted living instead.

cheryl campbell

2 months ago

Emeritus in California in 2013 was $4000.00. Now in 2022 $13,000 up. A thousand dollars a year increase. Unreal. I worked in Carlsbad, California for an assisted living place.

sunshinensmiles

6 months ago (edited)

Absolutely deplorable! That is all!

I’m so very sorry for your loss and all you have had to endure amongst your father’s devastating disease❤️💕🤍…I have chosen to care for my 88 year old mother at home due to these very horrific conditions and concerns about these “for profit” organizations cloaked in the facade of their glorified advertising/marketing portraying their assisted living facilities as loving “homes” that provide the highest level of professional care and wellbeing….we keep hearing of this situations over and over again in countries worldwide🙏🏻I feel the lion’s share of the blame is on the organization. They are more concerned with filling spots with “bodies” irregardless for the consideration of the individual’s required level of care…the caring staff who speak up are reprimanded and lose their jobs?! God help our societal values (lack thereof) , lack of empathy, lack of accountability and lust for greed. 😢 ….this in my opinion is it’s own global pandemic/outrage.

cathie harris

2 months ago

My experience with working with Assisted Living and LYC was the assistant living will keep you until your private care finances, they would discharge you because suddenly they were unable to care fo you. I hated seeing that.

Lisa Williams

5 months ago

Emeritus means to "Retire with Honor". It's sad for such honorable people to retire to such a dishonorable facility.

vanh

1 month ago

Family is also to blame

xiomana xoxoxo

4 months ago (edited)

I mean I imagine if I had a care facility I would want it to be full as to be able to pay the staff . But … it’s hard all the way around .it need to be regulated like education .

Phillip Wombacher

2 months ago (edited)

As a nurse whose worked in these facilities it isn’t the fault of the workers there’s only so much you can do these for profit institutions are evil

Nancy Sewell

5 months ago (edited)

Facility starts with an "A" and has a "g." My father was in a nursing home after surgery, sharing a room with another elderly man. I found out dad's roommate's wife had Alzheimers. She had the same first name as my middle name. I started picking her up at their assisted living and bringing her to visit, then back to the assisted living. She'd bring their bills. I thought how are they paying any bills or getting anything done. Soom after, the assisted living evicted the couple to a nursing facility. I'd go visit the wife, I don't know what happened to her husband as my dad was home with us. I found her in her room surrounded by boxes, not even the TV was set up. Each time I'd tell the staff to help her. Once I found her sitting outside in her PJ's on a not warm day, smoking two cigarettes. This woman was still able to play the piano well from memory, but couldn't function in day-to-day activities. Another time I found their double bed was made with twin-bed sheets. She had no socks in her drawer. I'd go buy second-hand sheets and blankets, and buy socks for her, make the bed. In the beginning, we bought her a universal remote so she could watch TV. One time I was bringing a blanket over and they staff told me I was no longer welcome there. That her, relative in another state said they didn't want me there. I never saw her again. OMG. Back then I was younger and didn't know about calling the state for an ombudsman to check on a person.

Testing

5 months ago

Full spectrum CBD oil worked great for Mom and Dad for Dementia. Mom's extreme anxiety and obsession was gone. Her memory wasn't a problem. Dad no longer has scary hallucinations and scary nightmares..He mourned his dead loved ones over and over. The lady on the couch was gone with CBD oil. Dad knew no one. They were married for 75 years. The nightmares, hallucinations, the lady on the couch were gone. Dad knew who we were. I swear to God that I am telling the truth.

Harley Angel

2 months ago (edited)

I do hair in one of these facilities, and thank God ours isn't like the ones on this show. Everyone at the place I work do an amazing job, I was pleasantly surprised. The problem is the CEO's and hire up's are getting too much money, they need to pay the hard working caretakers more money for the incredible work they do!! Have the CEO's and hire up's take pay cuts and have the money rerouted to the (real workers) in these facilities. Sometimes these people work double shifts and are dead tired, I don't know how they do it. Our team is incredibly dedicated to our residents, but I do know they are not paid enough for all the personal care they give these residents. I can't stress that enough, pay them more!!! And I will say a lot of times I have to call corporate to get my pay, and it is a big hassle for me, almost like I have to beg for my pay, This has happened to me continually over and over working in this industry. There is a lot of paperwork with my job, and people forget to turn in my paperwork, then I don't get paid. And sometimes corporate doesn't even do my paperwork, I have to stay on them all the time.

lori fwalden

2 months ago

If my mom or dad became sick like this. I would take care of them, not a stupid nursing home.

Tamara Rutland-Mills

5 months ago

Thank you for sharing. God bless and keep you.

Linda Chirico

3 months ago

The blonde woman was correct; if that had been a daycare facility and a child died, they would have been shut down and everyone fired!!! Shame on them!!! 😡😡

MrTwenty20video

6 months ago

The elderly are being neglected. There is a need for strict regulation.

Patricia Godbout

2 months ago

I commend Joan Boyce’s family for turning down the initial 3 mil and going to trial.

Nathalie Barr

2 days ago

Please do more on this. ALFs and Nursing Homes are in crisis and will only be more so as Baby Boomers begin to need care more and more

Nana Bebe

2 weeks ago

The nursing homes are just as bad, I know firsthand… And because their state regulated, any complaint, your voice against them is covered up by the state… If your loved one is in a nursing home, trust me, they are suffering 😢

Rosa Lara

5 months ago

It's so sad that many people would love to do that job, caring for elderly or persons with "normal" age related illnesses, but it is overwhelming the amount of residents one had to take care, by yourself, and yes, there's a long list of things and activities to do with each resident.....but there's not enough time......and they pay is not good either; I think those places take advantage of almost none existing visits to the facilities so they can see how it really is, and not a fake "excellent face" just to be out of trouble. And yes, they're always going to tell you to call their 1(800) number, their hotline or whatever, their open door policy, but all that is just talk, when someone starts speaking up about what's wrong or the real needs for the residents and the caregivers, the companies don't like it, and they try to do intimidate you or they just get rid of you with some bullshit excuse. I worked for a retirement home many years ago, but I couldn't handle all the things that happened in there, since all of management and most of the staff were relatives, things never got fixed or got any higher than the manager 😏 it was frustrating to see residents with bedsores, with unexplained bruises, patients in a chair all day, without any hygiene or make sure they at least are properly hydrated 😢😞 I wanted to split myself to get to everybody......it was affecting me in every aspect, emotionally, in my health, in my life outside work, so I had to quit, I did not want to do it because I felt like I was leaving the residents on their own.....but if it's just me against everybody, I wasn't going to get anywhere.

But I recognized all their frases, all their key words.....sometimes they make doubt yourself and that's not good......it really needs to be active regulations, enforced, not only on a piece of paper......I pray and hope there's no more fatal "rare incidents", something needs to be done and not let these companies keep taking money from innocent people.....🙏🤷‍♀️

Ms.Lovely Brownskin

2 months ago (edited)

Absolutely unexceptable and saying it's a possibility that it could happen and you basically would be taking chance enrolling to that establishment in other words well it could happen again but not alot ,thanks for the warning a lot of people these days just in for a paycheck I've actually heard a couple of cna's say that when I used to go see my brother at a facility and they said we don't make that much money to care about the patients and it's sad, my heart goes out to the families that had to deal with the negligence of some of the workers however they do have some workers that's really caring thank God for them,I used to go to one nursing home to visit my neighbor before she passed away their were patients screaming for help while people were sitting at their station on their cellphones on social media a lot of incidents could have been preventable and families needs to pay attention and stay involved to make sure things are going the way they should,some of the residents are so stressful being there in the 1st place and some would clearly give up because they're not getting the attention they truly need and they're giving meds to make them sleep so they won't be a bother at some of these facilities the more patients they they get the more money they get and some cases it's all about the money. sending prayers 🙏

Bane Combs

6 months ago

I am very pleased the family took this to the highest level. The money award is nice but does nothing for the kids heartache, guilt for the situation and even PTSD. They did the best they could but the system failed them. I am an RN and I have experienced this as a medical person.

1 reply

Jana

2 weeks ago

At times people needs to plan ahead for their parents. Have family meetings. It takes a team effort to ensure the great care. Also the insurance companies are part of the scam.

GC Durnin

4 months ago

2 things. To make up for a lack of staff, most places(US) get every worker who does not have a professional license to get certified as CNAs, such as Secretaries, Guards, various assistants, volunteers, kitchen staff, etc. Since these ppl work at their jobs within the facilities all day, they cannot also do nursing care and they don't . Most rehab facilities have 1-3 educated LPNs who pass drugs and sometimes do wound care,and one RN who does admin work and is just there in case of an emergency. The only well educated and trained staff are therapists, PT, OT, and sometimes MST (speech) or Respiratory. These ppl hold small training meetings for nursing staff (CNAs, not actual nurses) when they notice a problem that the CNAs could handle if they knew what to do. The usual response is "we don't have time to do that!" and they don't (neither have the time, or do it).

So the facility meets the numbers for CNAs by certifying non nursing staff. The therapists must do billable rehab work bc theirs are the licenses wh are billed by the facility to pay for everything and ensure profits. Neither are therapy able or trained to actually CARE for clients, they are not nurses, and never receive any nursing training bc they are the licenses staff who are exempt. Since therapy brings in the money, nobody could be fooled by certifying them to be "residential care givers."

LetsBeHonest

4 months ago

I told by sons to never put me in a home. I worked as in aged care. What I saw was horrible treatment. I did dob them in,then went to work visiting older peoples homes. Their actual home!

cheryl morse

2 months ago

Shouldn't be allowed to make a profit and be highly regulated. I know horror stories from friends with elderly parents who have been in facilities that charged high rates and marketed services that provide 'memory care' by poorly or untrained staff. Providers need special training for geriatrics that takes much more training. Unexplained deaths, sexual assaults, physical assaults, starvation, poor hygienic care, lack of medical care, and other serious neglect issues are rampant in the Assisted Living industry. 😢 Very sad!

Marie Guy

1 month ago

All death camps. My friend and once land lady was in perfect health. Firm believer in natural remedies and at 90 excellent health! Family wanted $$ and her child was all about pharma. She forced mom to doc who claimed she had heart palp. Med given and she refused to take it. Then sent gov evaluation and put her on many other drugs she refused to take. Daughter ordered caregivers,placed a camera. From the drugs that she didn't need were causing breathing problems so she was hospitalized where they forced sedation etc and vaccine that was not her will. She asked her daughter, how could you do this to me? Two weeks after she died. I could sited her everyday pretty much. She knew what was going on.

ThePinkyPrincessPoet C.A.

6 months ago (edited)

I SPOKE UP and Fired 2 home healthcare agencies that were coming to take care of my father after I moved in with him after taking my husband off life support with stage four liver failure and I could see that they were not giving my father the care that he needed you really have to speak up and be your father‘s voice or your parents voice because there’s just times when they can’t and I want to know that I did everything that I could to keep my father in his home until he dies so he doesn’t have to go to an assisted living or skilled nursing facility and it’s very hard but that’s what you do when you love someone... you just have to put up with some verbal and emotional abuse from you’re aging parent and inconvenience in YOUR LIFE but in the end you know that you took care of them the best you could❤️

4 replies

Richard McLeod

2 months ago

The salaries at the Corporate Offices at any of these agencies would be staggering for anyone to know! That figure was not even mentioned in this video.

That is where most of the money does at Emeritus and all of the rest of such agencies.

Ada I

5 months ago

Where I live assisted living on the memory care floor is 12,000 a month and up. So we decided to care for our mother at home.

Sherry Jee

2 months ago

They pay people $ 10.00/ hr to do the job of nurses, pharmacy techs, and other well educated health professionals ...what could go wrong? Jeezus, corporations are evil.

2 Dimples

5 months ago

I just had to quit assisted living as the ADON. Didn’t care for CNA’s taking a short course, and then passing medications as “Med Techs.” Not when I had to take semesters of pharmacology. One facility let patients take their own medications! I gave monthly checks on their meds. Half were never taken.,pain meds were missing. Families wanted their parents to continue to take their own medications because it was an added expense to let the facility administer medication. Housekeeping was extra too. Some families came in and cleaned once a week, or when Mom ran out of dishes🙄

Holly Dorsey

3 months ago (edited)

10:18 Can You not see the spirit on this man. Look as who owns or runs the facility and that’ll tell you everything.

Molli Wilson

6 months ago (edited)

When I was an undergraduate, I would take care of an elderly person for extra money. I have always loved elders, so it was easy for me to do that kind of work and a joy as well. However, when I took care of an elder who did not have children ( for whatever reason), I recall being very concerned for them because other than me, no one else was looking in on them.

Since that time, I have had three children, I am relieved because I am quite sure that my children would look over me either living alone or in an assisted living facility.

I have many friends who have chosen not to have children and I am very concerned about them as they age… not a good reason not to have children… but I’m just saying…

2 replies

Kay T

3 months ago

Residents are at the mercy of the staff. The staff choses to help those they like, everyone else is neglected.

debra08h

5 months ago

Can you imagine what’s it’s like in 2022? I don’t know why I am surprised. Never trust a stranger with someone you love.

Karl Hungus

4 months ago

GOOD ON THAT FAMILY FOR NOT TAKING THE $$$$!!!!!

That's how corporate monsters continue to get away with murder, in ANY sector!!!

Gayle Kramer

5 months ago

I was in assisted living for almost 3 years and it was disgusting. They hired anyone that waled in off the streets that walked in. Some would sleep on the job and some didn't even know how to make a bed. There was also a nursing home in the same building. Patients lost all dignity because no one seemed to "have time" to assist them into the bathroom , and were told to just go to the bathroom in their bed. Appualing??? Well, that's just a tip of the iceberg. This facility was asthetically beautiful and appealing but the care really sucked. When incidents were reported, "the powers that be" just looked the other way.

1 reply

Thomas Fogerty

1 month ago

As I work in assisted living! I want to say this is not the Norm! I am well trained and qualified I have to to take 80 hrs of training a year and keep up to date on tje laws of our state. I fail to even do this I am terminated!

Sherry McMullin

5 months ago

Let me first say if you have someone in assisted living, it’s imperative that you go there at least once a day to visit and see how your person is cared for.!!

I worked as an event planner at an assisted living home. There were 27 private rooms w/bathrooms. It was a very nice place. I loved the residents and their care was as good as possible.

Some residents never had a family visitor, and some had family visit every day!

There were few mistakes made, but giving a resident the wrong meds was the worst! Some were life threatening.

I’d say being short staffed was the #1 problem.

My advice is that if you had a parent there, you better be there every day to make damn sure they were being cared for properly. Either you or another family member who’s close.

Communication is key between you and the staff!!

Mary Cox

2 months ago

I worked in a long term care facility and made more than one report to the appropriate legal authorities for patient neglect and also patient abuse. I've never experienced one of these facilities that was NOT extremely understaffed. We had 2 nurses aids trying to care for 50 people. Most of the patients needed care every 30 minutes. The math does not pan out. People were left laying in the own urine and feces for an hour and sometimes much longer. This happened on a regular weekly basis because there was never enough staff. These companies are making big bucks and they can afford to pay for more direct care employees-especially at 12 15 bucks and hour-- if they reduced the salary of the CEO's and other high paying executives the could afford to hire more direct care aids.

When I worked in a facility, I was an emergency medical technician and had just been accepted into nursing school so I had enough knowledge and training to detect a serious life threat. A patient almost died because the nurse refused to check on the patient. I reported to the nurse that a patient had spontaneously become unable to recognize her immediate family member( AKA an altered mental status). I also reported the patient having shallow irregular breathing. As an emergency medical technician, this is called a "Load and Go" situation. That means, the protocol is that your first priority is to take the patient to the hospital and ask questions later.

Unfortunately, after I reported the patient to the nurse in charge, the nurse kept saying, we are in the middle of shift change so the patient would have to wait. I pleaded with the charge nurse--every 15 minutes--for 45 minutes before anyone at the nurses station would agree to check on the patient. Finally, after 45 minutes, one of the nurses left from behind the nurses counter to check on the patient. Finally, an ambulance was called, but it took 45 minutes of me pleading before a nurse would even check on the patient.

This type of neglectful behavior is so common! As a direct result of my pressuring the nurse and reporting the incident to local legal authorities, I was laid off 2 days later. If I saved that women's life, I'd gladly get fired again, because human life is so much more valuable that any job!! Often in these type of facilities, if your an advocate for the patient's and make reports, these organization fire the people who make waves. The establishment where this incident happed is still open. I found out later that the same organization had another one of their facilities shut down, but reopened several days later.

My heart goes out to those poor women, and their father, who had to experience the horrible neglect that lead to their father's death. I commend those women for speaking out! I know it must have been very painful for those women to re-live their painful experience and I also thank them for pursuing, because more people need to come forward so we can help prevent this from ever happening again.

Ngowe Mboga

5 months ago

in Africa we don't send our old parents/guardians/relatives/folks away to live and die alone. we look after them till the end.

Midsnaps

2 months ago (edited)

I cared for an elderly lady, this is true. I'd never put anyone in assisted living. Never. This seems to all too often a western thing with elderly, in my mom's family, elderly remain with family.

Ronald Isley

5 months ago

Assisted living facilities aren’t for dementia patients nor are they lock down facilities. The family wasn’t visiting him enough to notice his declining enough to notice that he needed actual care and needed a nursing home.

xiomana xoxoxo

4 months ago

It’s hard . Wow . It’s hard for everyone involved .

Sandy Heller

5 months ago

My husband has Alzheimer’s and he was very young when diagnosed. 52 years old. It’s been 10 years and he will be with me until the day he dies. He will never go to a care facility. He is the sweetest man ever. I will take care of him even if it kills me. That’s just the way it is. I love him and this is a horrible disease.

2 replies

Sobia Pérez

5 months ago

I took care of my mommy till the end 😢 miss her and she went to sleep in Jesus

Living with me

Leah Miller

1 month ago

There's a lot of unethical things going on to the aged starting with their living situations whether it be in HUD housing for apartments. There's no way that they aren't aware of this but are being quiet about it. I haven't even listened to this video yet but I'm sure it's about mistreatment and violations to the law.

Alisa Hammons

2 months ago

What is wrong with these people at the assistant living they should be changed and fired shame on them 😡👎it makes me sick that this is happening

T C

1 month ago

He may someday be in one. He should make sure those places are really good.

Debra Witte

4 months ago

omg. at 70, i have been curious about this. thank goodness i have been able to see your video.

M R

5 months ago

My message to children in this position is to do it at home. Your young children are watching you on how you handle this is how they're gonna care for you in the future, and your day is right around the corner! My mom lived with me and my pets. No kids, I had an excellent personal assistant after hiring many PAs. She became a family member. And I truly loved and trusted and became my confidant. After my mom passed, she came and helped me. And she passway I'm in touch with her children dear to me. I will do it would again. You learn things that you never even thought of. It's a unique, frustrating, aggravating, incredible, wonderful journey. Proper provisions could be made at home for the elderly to integrate into everyday family living. If the head of the family is a full-time worker outside. They can hire a personal assistant to come in and assist that older person. And it's super important that they integrate every day within the family. They don't live separately, like in a mother-in-law's apartment. It takes time and patience, but it's definitely doable!!!!

1 reply

Samuel Jaramillo

2 months ago (edited)

If you don’t have the staff to care for the residents,shut the homes down. Otherwise they are nothing but a place where your sending a family member to die due to neglect. The CEO showed now compassion for those that died in those homes due to neglect. They see them as disposable.

Joni Smith

4 months ago

Inadequate staff numbers, education and pay. We need the best educated and highest paid nurses and staff to care for our elderly. Additionally, the government has placed restrictions on care, making it easier for residents to fall. In the meantime, we need strong family and friend partnerships where family and friends are allowed and encouraged to be active participants in the care team. Family and friends who are able to help with care should be allowed to even staying the night sometimes if they would like to be there. Some residents need one on one care to keep them safe from falls.

Candy Harrington

2 months ago

I remember for years being grieved some at how conditions were, & saying these are people,not products.

Nathalie Barr

2 days ago

Frontline please do an investigation like this on the use of heavy psychotropics in elder care

EPBF1

4 months ago

Omg God Bless this family didn't sell there soul to this evil company

Glad the won

Mony Venegas

6 months ago

One time I called a facility near the house to see if they had room because I just couldn't take caring care of my mom anymore. When I asked for Admissions they transferred me to Sales and the guy says, " ok so you're calling for your mom, 72 years old. Does she have any assets to draw from? A house, land, savings account, stocks?" Just like that!! I hung up and never looked back. That's all they care about. They will desimate your parent's patrimony in exchange for crappy care.

Margaret Patton

5 months ago

Mary Kasuba should have sent her letter to everyone paying a bill at the facility as well as the corporation. I bet that would have got attention. Maybe even a local newspaper

Dawn Ferguson

2 months ago

You should look in to therapy contract companies offering services in long term care facilities. Since PDPM went in to place, therapy companies along with the Long term care facilities have cut back treatment times to half of what the residents/ short term rehab patients receive so the LTC facilities make more money. Along with this, therapy companies have increased therapist productivity standards (only productive time is spent with the pt) to as high as 95% for assistants and 90

% for registered therapists. Assistants hold an associate degree and have to pass national board tests just as registered therapists do. Many therapists lost their jobs when 1 therapist is now required to see double their normal caseload. As many as 12-15 treatments per day, eliminating other therapist jobs and pts receiving half the time in therapy compared to before PDPM. Therapists are no longer able to decide how much therapy someone receives with their doctorate degrees instead the time is dictated to them by the corporation.

ROSA RUVALCABA

2 months ago

Thank you so much,is and open eye,I am glad that I had my Family helping for the care of my Mother

madree p

5 months ago

People over profit. It should be that way across the board. From birth until death. Schools, hospitals, foster care, nursing homes. All should be non profit entities.

My daddy developed early onset dementia in his early 60s. We tried everything to keep him at home with one of us kids. We were all in our 20s and 30s with jobs, young kids, not yet financially secure or firmly established in our careers, and were not able to devote the 24 hour care he needed. He was like a very naughty toddler. Always getting into everything that he wasn't supposed to have. Especially in the middle of the night when everyone was sleeping. He needed two sets of eyes on him all the time. He was still lucid enough to remember that he was the parent and would become aggressive and sometimes violent if he thought we were bossing him around. I am a medical social worker and knew that a facility was a absolute last resort option. I knew what kind of care he would (wouldn't) receive in one of those places. Still the time came that we had to place him. We looked everywhere, even in a neighboring state that was an easy day drive from home. In the end we had to settle for the best we could find but the best we could find wasn't up to my standards for sure. Especially for the amount of money it cost. All we could do was to make sure someone visited every day unannounced and bring him home as often as we could. I wish I could have given him better for the last few years of his life.

Mike Lewis

2 months ago

Please people if you can keep your family at home!! I beg of you no one can care for them better than you can.

Pura Vida

6 months ago

Everything in the U.S. has a profit motive, especially Assisted Care Living. I am a U.S. expat and military retiree. I currently live in Costa Rica. I personally know the owners of 2 Costa Rican Assisted Care Living Facilities. There are none of the issues there, that I have seen in this segment! The Latin culture values and cherishes their eldely! Anyone violating the law Abuse Of The Elderly, is fully prosecuted under the law.

12 replies

john harper

2 months ago

I worked in an assisted living as a driver for 11 months. There was plenty of neglect. The staff, even if they are conscientious, are way overworked.

5 months ago

The guilt is real. I feel bad for him.

Kathy Kubina

1 month ago

If these places cannot do their jobs properly why are they in business??

tony bauman

10 days ago

I am here to say that not all facilities are like this, fortunately.

SheaRock Promotion

2 months ago

SOMETHING THE FAMILY MEMBERS MUST DO, WITHOUT APPROVAL OR QUESTIONS?😱

Virginia Speciale

5 months ago

Love of money is the root of all evil. “Fill the building” is their mantra, the bottom line is their first priority. I applaud those caregivers for speaking up. That poor desperate woman actually jumped out a window to escape the abuse. So outrageous!

3 replies

Mary-Beth Shine

3 days ago

My parents live in an assisted care facility in Massachusetts run by Erickson Living in Maryland. Erickson homes are mostly on the eastern seaboard from the mid-Atlantic to Massachusetts. My parents pay well over 4K. a month. They lived in Independent Living for several years, which was great for them when they didn't need much help. Now that they do, and moved to assisted living, everything has gone down hill. The services are completely inconsistent and if my brother and I didn't keep on top of their care. It is a national epidemic. We are happy to take care of and advocate them, but they moved there so we wouldn't have to. Erickson started out as a good place, but was sold to Redwood Capital Investments, things have gone downhill. It is infuriating and endlessly frustrating. They don't pay their staff well, don't hire experienced staff, some staff are outright rude to them. My father feels he is too old to move to a better place but where is a better place? Not many. They pay a fortune and the food is so very horrible. Worse than hospital food....

v violet

5 months ago

That's why I took care of my parents till their time. That's the least I could do, since they took care of me. These assistance centers are just daycare for adults, where their kids throw them in there and walk away. It's pure selfishness. I've worked in one, and yes, people visit every weekend, then every two weeks then once a month. Elder abuse is rampant because Americans don't treat their elders well

Frances Grumblatt

1 month ago

My son and his wife, Darla, have made mea loving cared for grandmother, I am truly blessed at 99 years and capable of taking care of my physical needs, and mobility, Mark and Darla give me free autonomy in their home, I am blessed!

Grace gulden

5 months ago

These place should be regulated and held accountable, the costs for families, is in the hundreds of thousand and many times the care and services of each individual, don’t warrant the high costs that families are expected to pay.

Brenda S

3 weeks ago

I don't have any children or family to see about me when I can no longer care for myself. At the age of 62 I'm looking into assisted living in other countries where my SSI will get me much better care and those cultures respect the elders

dwentlandt1022

5 months ago

My favorite thing to tell family members of residents was to tell them if they have a complaint to complain directly with the administrator. If there was no action taken to make improvements let me know and I would tell them what to do next. It always ended with the state being called. Every time. And every time the facility got in trouble. I only got ratted out once. Otherwise, the families were grateful I was always honest and helpful.

Maria L

4 months ago

If you Really love your parents you will never ever put them in any type of facility.

Henry Powers

5 months ago

These facilities should be federally regulated too.

Andrew Gonzales

4 months ago

That is amazing that they didn’t take the money.

Cheryl Dahl

3 months ago

I applied to work in an assisted living job and assumed they would train me for a week or so (at least) before putting me to work. NOPE. I was told to go care for a 90 year old women right away, and spend three days and nights with her! I was so overwhelmed, and after that experience I quit.

V. Zenitram V

2 months ago

I love You guys ti being really honest, investigate all true

Solibar Rabilos

6 months ago

Hopefully I’m financially stable enough to have my mom in my house with a caregiver

tony bauman

10 days ago

Impressive family, keep your money! 💕💕💕

THOR

5 months ago

In a smaller rural community it is very difficult to hire/retain quality staff because of poor training and low pay. Often the management will hire people who can't get jobs at Mc D's, to stick needles in their residents (diabetics). My sister has been in a facility where there were two forcible rapes by staff - how many times before they were caught we do not know! Disclosure of these abuses should be REQUIRED so families can determine safety for their loved one. CMS is the federal agency that is responsible to require training and certification of staff, who then can command a higher salary, similar to LPN's.

Juana Cotto

2 months ago

ES UNA LASTIMA QUE LOS HIJOS CRECEN Y LAS MADRES ENVEJECEMOS PERO LOS HIJOS YA NO QUIEREN CUIDAR DE SUS PADRES Y MAS CUANDO LLEGA LA DEMENCIA. LA DEMENCIA EN SI ELLA SOLA MATA AL QUE LA TIENE. TAMBIEN PASA POR MOMENTOS DE IRA, DE DECIR PALABRAS MALDICIENTES, DE GOLPEAR A LAS QUE LAS CUIDADAN Y AVECES CAEN EN MOMENTOS DE RECORDAR COSAS FELICES QUE NUNCA BORRARON, ETC ETC...

- YO ME PREGUNTO POR QUE HAY TANTAS MADRES Y PADRES OLVIDADAS EN LAS CASAS DE ANCIANOS EN E.U. ?? DEBERIAN SER HONESTOS LOS HIJOS QUE PONEN SUS PADRES EN CASAS DE ANCIANOS Y LO HACEN PORQUE NO PUEDEN CUIDARLOS O NO TIENEN LA SUFICIENTE PACIENCIA PARA CUIDARLOS BAJO ESTOS CAMBIOS DE DEMENCIA. EN MI PAIS, REPUBLICA DOMINICANA, LA MAYORIA DE LOS HIJOS CUIDA DE SUS PADRES HASTA QUE MUEREN, OTROS SE MUDAN CERCA DE ELLOS PARA HIGIENIZARLOS Y ALIMENTARLOS Y LLEVARLOS AL DOCTOR...HAY MAS HIJOS QUE NO QUIEREN CUIDAR DE SUS PADRES EN E.U...CLARO! YA TIENEN SUS PAREJAS Y SUS PROPIOS HIJOS Y SUS EMPLEOS PARA SOBREVIVIR Y COMO UNOS EN VERDAD YA NO PUEDEN CUIDARLOS A OTROS LES MOLESTA LA CARGA DE CUIDAR A SUS PADRES..SI USTEDES CREEN QUE ES MUCHO DINERO PAGAR $4 MIL - $7 MIL DOLLARES POR CUIDARLES SU FAMILIARES, ESO ES MUY SIMPLE, HAGAN UNA ASOCIACION, BUSQUEN UN ABOGADO Y PIDANLES AL GOBIERNO QUE LES PAGUEN A USTEDES MISMOS POR CUIDARLOS COMO DEBEN CUIDARLOS YA QUE ELLOS LE DIERON LA VIDA Y EL CUIDADO NECESARIO A USTEDES HASTA QUE SE FUERON DE LA CASA MATERNA.! CARGUEN CON SUS PADRES Y CUIDENLOS PORQUE ESTARAN EN FAMILIA Y EDUQUENSE EN EL CUIDADO DE ANCIANOS Y ESTUDIEN ENFERMERIA Y PASEN EL EXAMEN DEL ESTADO Y TENGAN COMPASION DE SUS PADRES Y NO SE QUEJEN DE OTROS SOLO POR DINERO !

-- LAS MUJERES QUE CUIDAN ANCIANOS TAMBIEN TIENEN PADRES QUE CUIDAR Y TAMBIEN ESTAN CUIDANDO LOS DE USTEDES EN PRIVADO O EN FACILITIES, Y TIENEN NIŇOS, NO SON DE HIERRO PARA CARGAR TANTO PARA SOBREVIVR Y SON SERES HUMANOS COMO USTEDES.! CUIDEN DE SUS PADRES Y EL DIA QUE SE SIENTAN HARTAS DE ELLOS O CANSADAS, ENTONCES LLEVENLOS A UN LUGAR DE ANCIANOS POR DOS O TRES DIAS.!! VERAN QUE CUANDO ELLOS CAEN EN SUS CRISIS DE DEMENCIA, EL DINERO NO SIRVE CUANDO UN DEMENTE GOLPEA A QUIENES LOS CUIDAN Y QUE LOS MISMOS HIJOS LES TIENEN MIEDO O SE LLENAN DE ESTRESS..LAS MUJERES QUE CUIDAN DE LOS DEMAS SON LAS UNICAS FAMILIAS QUE TIENEN TUS PADRES CUANDO USTEDES LOS ABANDONAN. LO HACEN CON AMOR Y SON MUY MAL PAGADAS.! LAS AGENCIAS Y LAS FACILITIES SE QUEDAN CON TODO EL DINERO Y SE ENRIQUECEN ELLOS Y EL BOARD OF HEALTH MUST BE ON TOP OF ALL OF THESE THINGS TOO.!

-- ENTIENDAN QUE SI USTEDES LES CORTAN EL PAGO A UNA RN, LPN, CNA, HHA, CAREGIVER, USTED DEBEN TAMBIEN ESPERAR QUE LES RECORTEN EL BUEN SERVICIO ! NO SE QUEJEN SINO CUIDEN AHORA USTEDES MISMAS DE QUIENES CUIDARON DE USTEDES.!!

- LA VIDA DE LOS MEDICOS Y ENFERMERAS ES NUY DURA Y AVECES EL DINERO NO CUBRE EL SACRIFICIO Y HAY QUE TENER EL AMOR Y LA COMPASION NECESARIAS QUE A USTEDES SUS HIJOS YA NO LES IMPORTAN SUS PADRES.!

- EL HOSPITAL ES PARA PACIENTES, LOS ALF SON PARA ASISTIR A TUS PAPAS, LOS ALF NO SON HOSPITALES DE DEMENCIA NI DE COSAS GRAVES, ES SOLO PARA ASISTIR - ASISTIR ASISTIR TODO LO DEMAS DEBIERAN HACERLO USTEDES LOS HIJOS E HIJAS !! POR ESO HAY TANTOS PADRES ABANDONADOS EN EL DIA A DIA DONDE ELLOS SOLO CUENTAN COMO FAMILIAS A QUIENES LOS CUIDAN Y LOS ALIMENTAN !! USTEDES NADA PAGAN SINO ELLOS MISMOS QUE SE MATARON TRABAJANDO Y TRABAJANDO PARA ESTAR EN CASA DE ANCIANOS AL FINAL DE SUS VIDAS !!

Krash

2 months ago

Most times ALF ask for Hospice to become involved to better care for their loved ones.

Patricia Eddy

2 months ago

My father went down to seventy pounds from 178.

Savannah M. Laurentian

6 months ago (edited)

My friend's grandfather called it "assisted DYING."

RHUYI SIA

2 months ago

I think it's better to commit suicide and die than to be sent to nursing or aged homes! Even if an oldie could afford to stay in nursing homes, I think the mental anguish, feelings of being unloved, having no one to talk to, boredom, knowing and facing sick oldies day in, day out is depressing enough and triggers bad negative thoughts which could drive oldies bonkus! 🤔😢😭

Marie Espinoza

5 months ago

This is heartbreaking. Sounds like the same for profit system as the prison system. Build it and fill it up one way or another for profit. This FOR PROFIT system needs to change.

Lorraine Adams

2 months ago

Its amazing how many people do not want to be responsible for taking care of their parents beause their parents took care of them,my mother never went to one of these facilities she did not want to ,and her wishes were kept by not doing so people think that money solves their inconvenient problems for them ,she had dementia alzheimers and later was told Parkinson's .What went from a few years to seven years later at first told to go to psychologist for drugs to be giving,following directions in wheel chair unable to speak ect.took her off half she was then walking talking people could not believe it,short of long she lived another 7 years .I do Not regret any time spent with her thru it all and their was ups and downs question did the money make it easier for people that do this to their parents .Love and miss my mom,and feel I as her daughter I made the right decision

Kris Nelson

5 months ago

What about long-term education for nursing students? This will help them adjust to living with, being with, and caring for patients in nursing homes, assisted living, or hospitals.

Bonnie Strait

2 months ago

O My GOD! That is Horrible! Thank you for sharing! I hope I never go there!

Manuel Ayala

6 months ago

I've worked in the health care industry for 7.5 years, and if you an outsider let me just say don't kid yourself. This is a business just like any other industry you will see. Most of the time you get what you pay for, those who pay less get less, trust me this is just the way it is. We have a long way to go.

2 replies

kittylitterzengarden

3 months ago

Can't believe they didn't interview any long term care ombudsmen. Wow. They're independent from the facilities and get funding through the government. Would have been insightful

Jay Harris

1 month ago

At lake chapala there is 24/7 care with registered nurses for $1,500. Per month. Yes. It is Mexico but they speak perfect English there. American care is way too high!

Donnie Raveling

3 months ago (edited)

I am about to leave an assisted living due to sexual assault by an aide that they worship as she actually works. But she is on the same power high that the director has. I am terrified. I am terminal. I am in a wheelchair

Robin Y.

2 months ago

Yikes, I’m about ready to work at an assisted living. At least I’ll go in eyes wide open.

SheaRock Promotion

2 months ago

elbowcoughOMG... And as a CNA/HHA THE GOV.. MAKE IT SO HARD, FOR WELL TRAINED HOME CARE NURSE'S TO GET A JOB IN THIS FIELD. TO WORK AS A CAREGIVER/ASSISTANT IN THE HOME. SOMEONE MUST BE HELD ACCOUNTABLE!!thanksdoc

Evelyn Bonner

5 months ago (edited)

Another issue that really shows the inhumanity of this is that these facilities that charge so much money apparently don't pay the people whom they entrust to care for the patients! The greed! I never want to be physically this incapacitated.

Richard McLeod

2 months ago

Trained and caring staff will never be found for worker's in these facilities. Just finding an in-home worker is an almost impossible task to be completed.

Oftentimes untrained staff are better worker's than the trained worker's. A person HAS to have a sincere desire to work in one of these facilities.

Karl Borchers

1 month ago

Better to have businesses running assisted living facilities than the government. It’s night and day in quality.

Matty

1 month ago

8 hours of training prolly with an hour non paid lunch and I'm sure some of that 8 hours Is spent on introductions paper work emergency contacts worker safety harrassment training ..8 hours how much can someone learn retain In 8 hour orentation that's unbelievable

Sherlyn Patterson

5 months ago

These places are taught to gaslight the patients and their visiting family and friends and other visiting care givers. These places along with the convalescent type homes deliberately cut corners and if something happens they like to say " it was there time." After being in many of these type places while recovering from big surgeries you can not even imagine all the nightmare type health issues these places cause.

bjsuperior

4 months ago

Not enough trained staff or checks and balances. Never should have happened!

Linda Knepp

5 months ago

This breaks my heart! i used to work at assisted living with 25 residents at our home. There was one lady with dementia. One lady did have bed sores. We did everything we could to take care of our residents. While I agree one person is not enough, most faculty do way beyond what is required. I even learned some polish so i could connect with the dementia resident. At times, she would only respond to me. There were residents who only would shower for me, or take their medications. I even put their hair up if i had free time. We were their extended family and we loved them and treated them like family.

1 reply

Enjae Ostberg

3 months ago

You do not want to put your loved one in ANY assisted living facility.

Keep them at home, with in-home caregivers.

Eileen Mcmahon

5 months ago

Citizens need to form there own company that overseas patient care...in all facilities...with donations and qualified retired people who care...

js92

2 months ago

I don't want to hear about how these things tend to happen with older people when the whole point of your industry is to keep them from happening

magnavox61

2 months ago

The problem can be solved when “We The People” obey the second Commandment; which is to “Love thy neighbor as we love ourselves!!”❤

Grace Wins

2 months ago

So sad these elder care facilities want their money. But they don't want to make sure that they actually get the care and attention they need. My Mother had a stroke in February. So she's basically like a happy little girl. But needed 24/7 care, help like a toddler with bathing and restroom. It was the best care facility we could find in our area but they left her in her feces and urine soaked briefs. Causing IAD urine and diariah burns, blisters, skin peeling off her inner thighs and private area. Not showering her. Leaving her sitting in a wheelchair from 11AM to 7 PM. My Dad and I had to go up every day to press her help button get them to do anything for my mom. She was there for rehabilitation to come home with me. But she wasn't getting the physical therapy very much and neglected. They tried to say it was because she had to be in isolation because she was unvaccinated? Treated her like less than because of being unvaccinated. So after finding the IAD burns and not getting adequate physical therapy. I was getting warn out running up there every other day to try and sneak taking care of her because they weren't and only the staff were to do certain things. I just asked for my mom to be released home with me because my Dad wasn't able to take care of her. It's definitely not easy, but at least my Mom is happy, clean, no bedsores and, IAD urine burns. When we got the insurance bills these places got $27,000 a month for doing the bare minimum if that. Dispicable.

Samer BEY

5 months ago (edited)

My grandfather was the hardest working man I knew, so strong. During the beginning stages of dementia he picked up a bottle of oven cleaner and drank it it burned everything he sat in the hospital for 3 months and came back but with the worst case of dementia and Alzheimer's he lasted for about a year with all his daughters taking care of him. My grandfather would beat and destroy his daughters while they were wiping him and what have you but used to be the kindest soul ever. My mother being one of the most religious persons I know said towards the end when he passed away that she wished she died right away in the beginning.

Karen Mahoney

3 months ago

Yes I agree. I was at Olympus in Manchester, and while you're in it you can't think. If I compare to riding herd or babysitting, once you get a handle, it should get easier to control. But the State lauded them for the minimum staff. So, can you imagine babysitting, and not thinking at night what could I replace the staff with? The answer is, children benefit from autonomy, which is easier now than it was, because you can look at videos and show them simple things on the Internet. I would encourage groups, and I heard nurses can be good, but I would want to know what their issues are. There was trailer on NPR that said, "The nurses spend so much time passing medication, that they don't find out why a certain patient is there." It was played as much as any. PERSONALLY I WOULD QUIT NOW AND TURN IN YOUR LICENSE, SO THAT YOU HAVE TIME TO PLAN FOR THE FUTURE.

Karen Mahoney

3 months ago

My room was the only one with three beds across, and I would have known more about the end person who could take a high dose of Zyprexa at the age of 80. But the one in the middle would carefully tug at pieces of hair. It was tense, because they would hit her and say, "Get up, get up and go to the bathroom," and I don't know when I witnessed her wet the bed. Mania feels good, and many of us are subject as we get worse. So what about them?? They think they are controlling something?

Justin Klein

2 months ago

I wanna hear about the guy that was never seen again.

Gail Fitches

5 months ago

These places do not have enough staff. My Grandmother was smothered by her roommate who had dementia. My Grandmother did not have Dementia. My Grandmother could no longer walk after the Swine Flu Shot in 1976. Her roommate did not like my Grandmother's snoring. They were not going to tell us what happened, and a nurse who worked there let me know what happened.

Lori Vanderhaden

2 months ago

Didn't consider putting either of my parents in a facility, they didn't put me in one when they raised me :-) I nursed my father in their home & my mother in my home.

Annette Rico

5 months ago (edited)

My father ended up in nursing home after he was found unconscious. It took some time to figure out what had happened but the damage was done. He had fast progressing dementia. Luckily, a state social worker was part of this process and quickly demanded that our dad be put in a high level memory care. We had tried to put him into regular nursing home but his dementia was rapidly increasing. At the memory care wing he was put into all of the patients, including my father, had some sort of sensor to prevent him from leaving the facility. It was a new and expensive device back then but people buy similar sensors to keep track of Alzheimer's patients at home that wander off these days. Alzheimer's patients need more care than regular nursing home care. They had a lot more staff compared to normal nursing home care yet they still seemed to struggle to keep up. I am gob smacked to hear that families were putting relatives with dementia in assisted living.

My Grandmother was one of the first to move into an assisted living facility around 1981. It was a small apartment building near a nursing home and hospital. She had to prove she was able to live independently and to expect that she would be moved to a nursing home at a later date - once she needed to be at that level of care. She would get a 'deal' on her nursing home care for buying into this assisted living building. When we visited, there was a huge shouting match - someone living there needed to be in a nursing home and they were legally suing the resident for fraud (not well enough to be in an assisted living). It was a huge problem since this was an actual real estate transaction back then.

It just goes to show the big changes in this industry where assisted living was aimed as a transition before nursing home care and now is just a greedy corporation hungry for money taking in patients that need more care than they can or should provide.

People need to educate themselves on proper levels of care and not listen to 'salesmen'.

Nancy Wisdom

5 months ago

If they are raking in money like 'no body's business'; what happens to the $$$ to pay for sufficient staff to cover/care for all the patients/residents??? Someone high-up is padding their pockets while the resident's care suffers to the point of death.

BuckSecord

2 months ago

Found it spooky when Granger Cobb couldn't help himself from smiling when discussing potential growth expected by Emeritus in the next 15 years. What a creepy guy!

Patricia Eddy

2 months ago

My father had a B-12 deficiency and she used it against him.

Gabriela Karl

5 months ago

Well…here’s the problem in America. We have medications for EVERYTHING expanding

Life expectancy but not quality of life. Caregivers receive almost no training and they get burned out. In most other countries elders are very active until close to death.

In America elders are warehoused for longer and longer periods of time. This contributes to their physical and cognitive decline.

Bernadette Devereux

4 months ago

Those daughters saying they thought their mother was safe...but what's the point of being safe if you're miserable?

Habeebah Almin

5 months ago

I was a CNA up until covid came...I worked in Rehabilitation and nursing home and assistant living..assistant living and nursing homes has to hire more staff you can't provide care for 15 to 18 people this is how things happen...eyes can't been everywhere while you're in a room doing care...my heart goes out to this family and any others who have lost their loved ones while living in assistant living or nursing home...I would always tell people come check up on your family members...

ShaneF SR

5 months ago

UNFORTUNATELY, the declination of health as a result of a severe medical event is a tragic reality OF LIFE, death is certain ESPECIALLY for these specific people in this story, these people were literally riding out their last days, some situations were that the patient WAS receiving the care at a qualified facility but the distance to visit that family member was an inconvenience so that care was sacrificed for shorter drives to visit, these facilities should be upfront with their care abilities according to their staffing YET these facilities are needed because the families are not dedicated to providing the hospice care of that family member, there is TO ME a thin veil of concern from these family members who appear to be cashing out on their family member's last days of life, most of these families are told OR are aware that their family member isnt getting that 24/7 care a bunch of these people need it's just that those families dont want to HEAR(recognize) that for they are fully aware that the burden of that care would fall onto them, these people are CHOOSING "McDonalds" care facility and expecting "Che' Le' Grande'", you are getting exactly what you're paying for-the convenience of not having to be burdened with a declining family member

June Ladd

1 month ago

This does not surprise me at all. .when I was 16 and still in highschool, I was a CNA in San Luis Obispo Calif. I worked at several different facilities. Moving from one to the next because their were always issues..The biggest was never enough staff. I couldn't tell u how many times I worked double and triple shifts. We had a rule that we were suppose to have 2 people to lift a patient. We never had enough people to help lift and nurses would never help, they acted to good to do CNA work. I could not let my patients lay in a wet or messed in bed, so I did it myself..I was 4ft 8 inches tall and weighed 103 lbs. There were times I lifted and transfered some people 3 times my weight, but they deserved dignity and I was not leaving them in a dirty, nasty bed. Also, i would start changing wet beds on one end of my hall or a ran as they called it, and by the time i got to the end of the hall my patients were wet or messy at the begining of the hall again.. That's how many patients they would give one person. At meal time I was feeding 3 people at a time and I was being rushed to get them to their next activity, therefore they didn't get to finish their food, or I would witness other staff shoveling food in their mouths faster than they could chew or swallow, which made me very angry. Mine u this whole time we were getting paid minimum wages and I believe at that time was around $4.35 an hour. Most new people lasted a week or 2, then just never showed back up again. I would see patients tied to their wheel chairs and sitting in their own waste all day, looking so very sad and depressed. U could smell the urine soaked carpets the minute u walked in the lobby's. The patients were lucky to get a bath 2x's a week, cause there were not enough workers or shower rooms. .Hair and nail care was almost unheard of...The people u meet when looking into these facilities are nothing more then sales people, they do not care about your loved one, all the way up and especially the Directors. And these people are rude as hell to the workers too. They never come out to check on or visit the residents unless their is a family member there to impress ..I could go on and on, I have tons of horrible memories about that time in my life..Those residents had lived and work hard all their life, they deserved so much better than this at the end. There were also people who's families dumped them off and never came to visit, that was extremely sad. Some times I would buy a resident a new hair brush or night gown, a few pairs of socks cause their's were falling apart and I paid for it myself...The biggest and saddest thing about nursing homes is, they are investments for Doctors and Lawyers . they buy these facilities to make money and they do not care how the residents are cared for or if their getting good care, all they care about is the bottom dollar they will make.. I know cause I tried to fight the system and turn in what I witnessed and I was shut down and shut up...the residents who could communicate taught me so much about life, they were smart, sweet and loving . I have asked my grand children to promise to never put me in a home.. I would rather die first, even if its by my own hand before I'd let them put me in there...Please people don't believe all the hype u hear from these directors and sales people...they lie to make millions off u and your lived ones...they charge thousands a month for each patient, pay staff very, very low, never have enough staff, food quality sucks, not very good entertainment and they don't have enough staff to turn their patients every 2 hours as requested by the doctors which causes bed sores, or pressure ulcers. They hire undesirable people off the street because no one wants to do the job for that low of pay, so they get a lot of crappy workers. Keep your loved one at home and hire private help and keep an eye on that help too. Always ask questions, pop in unexpectedly.. Sorry for all your losses...

Jeff C

1 month ago

This is where you send that relative you hate.

april turk

5 months ago

stay healthy and dont fall for the frontdoor deceptions, check the backdoors and talk with the workers who do the grunt work before you commit

Leilani

3 weeks ago

Healthcare tainted by greed. So horribly evil

West Bay

6 months ago

Tragic reality is that nursing care, medical care and 'continuing' care are all businesses. We are shocked and heartbroken when our elderly don't receive high quality care, but are we doing our best to research the facilities beforehand? Isn't it up to us to be very familiar with the standards of resident care and training required for caregivers? What happens is we are up against a wall, our loved one in dire need, our choices limited, our finances limited. This system is BROKEN.

1 reply

Ronda Leistiko

1 month ago (edited)

My mother is in a memory care center I had to complain about not having soap to wash my hands. They had a foam soap dispenser in her room before I even came back from lunch with Mom. Arizona's best memory center Emerald springs. Yuma, Arizona. I wish I could take her home with me. Dr Said she wouldn't live if I tried to take her home from Yuma az to Portland Oregon.

Cathy L

5 months ago

Joan's son is disturbing as he said "we could have gotten proper medical care in there". In there?? It's assisted living. Supposed to be for those that are still able to live alone with little care not someone that sits all day, everyday with them. Being in a bed and covered everytime would have been noticeable for anyone that truly cared. This is why her husband noticed and spoke up, sadly he was ignored. Hope the money was worth any amount of money. Sickening

NativeMom

1 month ago

This is inhuman and looks like that neurologist was paid off because he had a smirk on his face. This truly is about money and not humanity! These are the ones that did so much work for this country. I wouldn’t want my dog at any of their facilities!

Melinda Hernandez

5 months ago

People throw their parents away because they don't want to be burden. Their parents didn't throw them away when they were born and would be totally dependent on THEM. SHAME SHAME SHAME! YES...I Can speak on this because I took care of my Mother who had Dementia for 7 years. Yup, didn't have much of a life of my own but neither did she raising 4 children! Dads now 97...and he's not going into a PRISON FOR THE ELDERLY either!!!

Mary Guy

2 months ago

a damn apology is not near enough being sorry is just not enough to cover this negligence

Thomas J Sheridan

5 months ago

My 95+ y.o., Mum with dementia lived with me for 12 years, the last 5 ill. I hired a professional caregiver and kept Mum under under my personal lock and key. She received a whole lotta lovin', personal care and attention. Lord help me if I had put her into a care home during COVID isolation!

1 reply

Precious

5 months ago

Oh my the care a relative has gotten is terrible. Paying 3x that amount. The trouble they've given me is the worst. Very sad. I wish is was only 4k. 12k is way too much. He can't walk at all or feed himself. It's been hell for so many reasons.

savstrange

5 months ago

There is no shame for caregivers who wish to put their loved ones in a care facility because sometimes you simply cannot give them everything that they need. That is why these facilities exist, but they have been absolutely desecrated by capitalism and greed. It is not the individual or the family’s fault for seeking placement. The corporation is solely to blame.

Rhonda Kennedy

2 months ago

Who the hell has over $5000. to pay out anywhere or to anyone? I am so happy the children did not take the $3million & kept going to bring Emeritus to the forefront. You can not learn all that information in 8 hours. I heard a nurse say to another nurse that they don't pay to change their diapers until before someone comes to see them. Visiting someone in a place like this, no one ever came to check on her. I never saw more than 1 person in the place at all. This was so sad. I am thankful every day my mother & father died at once.

Ms. Chrisie

2 months ago

Thank God in Heaven that some people's parent's mean MORE to them than 🤑🤑🤑

April2022

2 months ago

I'm working on Assisted Living and I feel that I'm over work and doing all the work and the management keeps saying where full staff when I'm doing all the work on PM shift on Assisted Living.. picking up the trash from residence room, passing medication at the same time and picking up all trays from previous shift left in the room for lunch and Front desk constantly calling when Im in the middle of trying to give showers

Kara here

5 months ago

These big corporations are pure evil! My heart goes out to the families and the loved ones of all the people who have suffered under their care or lack thereof I should say All For the Love of Money! It's sickening!

🌊 Coast 2 Coast Surfing 🌊 Designer

2 months ago

🙏❤️🙏

Laura Morgan

1 month ago

I just spent two weeks in a SNIF. I was yanked out of my bed at the horrible San Martin hospital in Las Vegas and thrown in a bed at the disgusting Sandstone. They figured out right away that I have excellent insurance and started ordering unnecessary tests. They are evil. They take hours to respond. While not an assisted living facility, their focus is money. Im filing a complaint with the state. I called my sister to come and get me which she did. No one there could tell me why I was there. No one. PT contractors etc told me it is an awful place. IT IS

EPBF1

4 months ago

They lost there loved one but glad they was able to bring it to light. This number was big because this company been abusing the Elderly

Valerie Kimeria

5 months ago

I'm watching this from Nairobi Kenya 🇰🇪 and absolutely disgusted by profit before people. How do the one's running emeritus sleep at night? Lord Jesus have mercy.

Vickie Skinn

2 months ago

It's very difficult to take care of many people. They're expensive and always under-staffed . They don't pay well. It's all very sad.

1 reply

Michelle Castaneda

5 months ago

Unfortunately this story rings true in many facilities. Absolutely breaks my heart and angers me. I used to be a nurse in a nursing home and assisted living. Everyone in our assisted living had to be able to completely dressed himself take himself to the bathroom and walk throughout the facility freely. We would assist in laundry changing bedsheets possibly hopping in the shower but that was about it for our assistant living. Truly I hate to say it but I’ve seen so many of our nurses aids that are only 20, 21 years old and they don’t value life. You can’t murder unborn children for 5060 years in a nation and then expect 60 years later the nation still value life. This is going to Continue to be a major problem all across the world because globalist want nothing more than to kill off or elderly. They know the truth

1 reply

Sharon Somers

2 months ago

For the prices those places charge, wouldn't it be less expensive to pay for private care in their own home?

Simone Schultz

5 months ago

It’s evil to allow a person to suffer with painful bedsores all the while a person has no ability to advocate for themselves And no one else would listen to a person with dementia. Their making profits at the expense of those suffering.

Ann M.

1 month ago

My girlfriend had a stroke in her right side of her head and she was fine except she couldn't drive and they put her in one of these assisted living and she only lived for 2 weeks.

JC Denton

3 months ago

I hate to be the one to say this, but many many times a family just "unloads" their family member in places like these basically to die. Those women in the beginning, when they saw their family member in the same clothes and soaked in urine but decided "it was best" are sick. To go on TV and play the victim and say it's not about the money is an even more despicable LIE. they KNEW and still did nothing.

Cheryl Callahan

2 months ago

Front Line assistant living appreciate your videos Listening 🌟 from Mass USA TYVM 💙

lmf0114

5 months ago

Thank you for bringing this to the publics attention. I can tell you, this is more than accurate.

Eastlyn Burkholder

5 months ago

Merle's facility had not enough staff and was depending upon chemical restraints ie being drugged that much prevents patients from asking for a bedding change and help with a shower.

Jennifer Lowery

2 months ago

Yup the management has to keep up census by admitting full care patients that belong in SNFs. It happens in all the corp. Owned facilities. Buyer beware. There's patient care then theres patient consumers.

*Monk-E*

2 months ago

* this is why I hope I check out of life at around 63 that's a good number for me! Before I start forgetting MORE than I do now, before I need care, before pureed foods, before diapers.... Yup 63 sounds about right for my family's genes. Everyone just gets cancer anyways.

L. Mays

5 months ago

Thank you for sharing this subject..

Danny Sunay

4 months ago

For the money these people were paying the facility, she could have been at home with her family living comfortable with familiar surroundings.

꧁Southerngal꧂

5 months ago

My mom was in a nursing home. They stole so many things, got her laundry messed up and I had to fire the Dr because he wasn't giving her the right medicine, which caused her death. I took her out and put her in assisted living, so much better for her. This is sad with this company. 🙏

Charles Brown

2 months ago

These companies don't care about the well being of the people living there. You have employees that aren't qualified to provide some of the services that they're hired to do. You have Management and Office staff who'er nothing more than Used Car Salesmen. There only concern is keeping body's in the beds as well as trying to get control over the person finances.. It's not about the quality of care and services. It's about a business quota.

Margarita Sanchez-cortez

2 months ago

The ceos responses clearly indicate that the company should not take any memory care residents

Tracy Ozbun

2 months ago

It's greed! Evil.

I'm a private caregiver. That's why I work alone, not an agency or asst living. Dementia is the most of my experience. I've seen this. It's bad. It's so hard.

T H

5 months ago (edited)

I have memories of the early days of my mom as a social worker in a home. The home was lovely and as children, we looked forward to visits/activities. However, they need to be well regulated and visited and inspected on a regular basis. The US love of 'less government is killing citizens. I hope all these people write Google reviews. What politicians in Mississippi have invested in this company? The government needs to do an investigation, where did the money go? Their state ratings are posted publicly by the government. People will die but there not need be neglect along the way.

1 reply

zeph Heine

2 months ago

thats sad not looking after the old folk in that home..poor fatther and family's sickening..condolences 😢hope that company is out of business

MOMS Mushrooms Jody Foster

5 months ago (edited)

My dear sweet father I law was only 47 years old and had Parkinson disease! We were paying a facility to care for him and they failed 😔 he died alone in a field after wandering outside and getting locked out. He walked a couple miles away and ended up in a corn feild!

Grandma Nancy

5 months ago (edited)

Corporate greed is the problem. The salary of caregivers versus their responsibility is never very well matched. This will be an ongoing problem until we pay and demand better training to care for the elderly. It is a job most do not want to do and understaffing is a big problem. Scrambling to cover staffing shortages was a huge problem before COVID and continues today. Most in Assisted Living need 24/7 care.

1 reply

Calli Cordova

1 month ago (edited)

Regarding George McAfee's death, Granger Cobb first says "the incident," then changes it to "the tragedy." Doesn't that tell us something?

sharon blakely-salaam

2 months ago

Unacceptable. These people should be fined by the state government We've been through two administrations that have not held anyone accountable for these nursing home non regulated. I we so gullible that we don't investigate before we place our loved ones. It's about the money.

AdmiralJaff

2 months ago

If they really loved the man (George) they would have taken care of him themselves. PERIOD!

Dolores M

1 month ago

No way! Just no way. After I watched what they did to my mother I would rather live under a bridge until death.

eckankar

6 months ago

I was a Hospice RN for 17 years, we had many of our residents at private group homes. Hospice checked on our patients every other day. The group homes did provide good care for the patients, maybe because we were in there frequently. Most were owned by the caregivers so they did want to provide good care.

8 replies

laura biggs

4 months ago

I believe there should be euthenasia for humans, I recently had to put my dog down he was in terrible pain in his back and leg. I also have terrible back pain I would love to be able to say goodbye to my family the same as i did with my baby (dog). I don't want to spend the life of these poor humans yet they still take their money, the money which could be left to family and friends to be left to carry on without you. To be able to say goodbye and dreams for them ,money to help them live on and take you with them in their hearts. It most definately will be a good thing .I am 58 years old and of sound mind and body my pain is not only with my physical body but pain I can not get over iI have a endless stream of tears that just run like a eiver down my face. I have lived with my mom all my life and lost her@ years ago ,now my last peice to them is gone my dog that I lost ob the @nd of this month. I am ready to go I have taken care of many people my whole life .I am now alone and the only reason I am still here is my son I can't bring my self to do this without talking to him and saying goodbye ,PLEASE help me get this way of dying with love and loss to beable to talk with everyone involved before doing this.

Penny

8 days ago

Emeritus representative said it was human error because of an unlocked cupboard. What about the person who should have been on duty to make sure the residents were safe in their rooms. Sounds to me like under staffing among other things. If this was the case then these people should be held accountable for neglect causing the death of a human being. When my mother was in a nursing home, I was there at least 3 to 4 times a week. I saw what was happening there. Its hard to imagine a highly paid facility not providing proper care for their residents. And easy to see that their concerns are more about profit than the proper care for people they house. Every facility should randomly have inspections done by relatives of the residents who should form a watch group with rotating members with no connection to the facility other than they have a relative paying big money to live there. These people have friends in high places best look to see what politicians have their hand in the pot such as those who are investors and their relatives as well as those who have received large contributions. Best I can tell these so called assisted living facilities do more in speeding the resident to death

Susan Fowler

2 months ago

I'm 74, can't take proper care of myself and live alone. The kids dont have power of attorney. Nobody wants the responsibility of a disabled parent who lives below the poverty level. I'm afraid to go to a community based, franchised facility.

Georg Friedrich Händel

4 months ago (edited)

My mother passed away last month. I was her primary caregiver for the past eight years. Yes, it was a very lonely time because at one point I had to stop working and focused by entire attention on her and yes, she could sometimes be difficult. But I can honestly say I never regretted it because I was afraid that if I placed her in a retirement home or an assisted living facility, she would not have been taken care of very well. I don't judge anyone who places elderly parents in such facilities because not everyone can make the sacrifices I made but they should visit their loved ones as often as they can to ensure these people are looked after properly and for their family members not to feel that they have been abandoned.

2 replies

Slayingtha Bullshyt

4 months ago

God forbid this occurs with my dear MOTHER, my sister and I will take care of her, PERIODT. We took care of my Dad and grandmother. These places are disgusting.

French Fry

6 months ago

Amazing work here on reporting about Assisted Living. My mother is 76 and had polio as a child. She uses a wheelchair and at some point she is going to need more help physically than I can give her. I don't know what I will do then. I don't trust anyone else.

1 reply

Science Not Stigma

2 months ago

This is very disillusioning. I thought Assisted Living was for basically well seniors, too, who might need someone around for their safety, were they to fall or something. My Grandpa John lived in a place like that, and I imagined that was the standard. A pretty private, well-located apartment. I didn’t know they were charging so much money. I’m not surprised, because I’m in Social Work, and Transitional Housing and sober houses often charge so much it’s hard to save for a place, too.

Jim B

5 months ago (edited)

It’s about filling beds. With more folks living longer, it means more money for corporations in the assisted living business. Not just Emeritus.

Lotus Flower

1 month ago

It was hard to leave her but they did

Irene Feltham

1 month ago

So very sorry, your Dad suffered thru their negligence. The CEO hopes the family is well? What about your Father’s Pain? Blessings to your Father and your Family.

I am 86 and the Government gives me an allowance to stay in my own home. I have good Carers 🌟. The Money Makers are ???, they take the money and I am now depending on the Gov. AGED CARE AND SAFETY COMMISSION to help me deal with them to be treated well. I have a very good Officer, I now hope for the ‘promised’ care.

I live. In West Australia.

Fatumata Holloway

2 months ago

High class nursing home!!!

Maurice Thorne

5 months ago

Interestingly, just yesterday I heard someone say that they had found "just the right place" for the mother and now the daughter and the father could be visitor and friends" (or something like that) "rather than caregivers;" and I commented, "Yes, would it not be awful to give care to your parents." One thing I admire about many from other countries, is they take care of their parents if and when they can. If they have dementia and need to live in a care center, and that care center is being such an outstanding amount for them to live there, then they darned well should receive care. Someone saying there are just too many, is ridiculous. They should have a night person, with chores so they do not spend the night reading a magazine. Everyone need not be an expert, but there must be experts available, and if they are a twelve year old could say, "Hey, someone needs help." I see no excuse for neglect.

1 reply

Grandma of Rexford

2 months ago

The crazy thing is they go to the nursing home and they keep giving them their medicine so they'll stay alive. It's just a warehouse.

wayne

1 month ago

When i was young we had to put our grandmother into a nursing home, long story short , m y sister and I not knowing but made a promise if mom went that way we would keep her home , yea we shopped around w hen it got tough but in the end we kept her home where she died at the age of 91 from Alzheimer's , it was the best choice we ever made. There was was an expression , if you w anted to become a millionaire in vent your own religion , now it is if you want to become a billionaire , open up your own assisted living or nursing home , you make money hand over fist and can charge anything they want, and a nursing home is allowed to take the family house, all it's assets , people pensions ,spouses pension as well ,happen to my sisters friend who husband got early onset of Alzheimer's, they took everything they had and left her broke

Patricia Bobak

4 months ago

These are the elderly who had "family" that would visit, can you amagine what happens to the ones that don't....

Nancy Wisdom

5 months ago

Now we know what that assisted living organization is using their money. They are paying off the regulators/attorneys'/to get-off of the charges brought against them.

Debbie Kosareff

4 months ago

At those homes, if the inmate gets violent, they drugged them, I saw that with the other inmates where my dad was. Most of the people dont live long after coming to those places,

I understand some families cant do 24 hour care, like maybe the guys wife, or the other way around, because they are elderly. I just think its a horrible place, and I pray to God, I go in my sleep, an easy death I hope., not ever have to go into a home to be taken care of, who would pluck my beard or shave my face? no one.

Gobsmacked

6 months ago

I'm 62 years old and have always been independent minded and self-sufficient. It scares the he## out of me when I watch these sorts of videos. My kids have their lives and I can't depend on them to 'take me in' when 20 years from now. Sometimes I think it would just be best to live as long as I can in my house and just let someone find me dead there. Morbid thought, I know. But that's the harsh reality of it.

1 reply

Connie Heitz

3 months ago

It's horrible that they are not regulated like a nursing home. But I don't think that would make much of a difference. Most nursing homes are horrible.

magnavox61

2 months ago (edited)

Who pays for their care?Corporations; who are poisoning the food; air and water and the pharmaceutical companies; who don’t pay taxes!!❤

Karl Hungus

4 months ago

Uhhh, she wasn't on hospice! She was in assisted living!

Margaret Patton

5 months ago

Before I finish listening I will say my grandmother was in assisted living and she wouldn’t shower or let them take her laundry unless my mother would take care of it. Not defending anyone but demented people are very difficult to care for. They are sometimes angry or mean. My mother had to take care of my grandmother even though she was in a facility.

Vianka rby

1 month ago

I would never put a love one in those places never,, that’s why I don’t want any kids I’ll die alone enjoy my money now

Lisa Williams

5 months ago

I worked for Emeritus in Fredericksburg VA. It was one of the worst places I ever worked as an LPN. Numbers and income is all they care about. I even observed the Director of Nursing along with the Admission Coordinator change and falsify medical records to make the resident eligible for admission. They had a sex offender living there who was very mobile. He was allowed to roam a building full of vulnerable residents. I too write corporate office and no response. I quit shortly after that. Emeritus means to "Retire with Honor". Where is the honor to retire to a facility which is dishonorable?

cynthia rouse

4 months ago (edited)

They're paying a ton of money to be treated slightly better than an inmate.

bert kilborne

5 months ago (edited)

The common threads among care facilities are : Under Staffing and the need to fill to capacity..

I have worked at places like that - It's not any better situation for workers than for patients.

That's an example of how quality control goes when organizations sell to corporations.

And part of the 'system' is to have an 'Ethics Hotline' to create excuses, for 'system' failures ... Then when someone complains, they're a 'Troublemaker'

Decubitus ulcers.

Debi Shaw

5 months ago (edited)

I agree that the medications should be given by a trained nurse. Just awful to watch people who don’t know what they are doing. That guy was talking bull about hotlines to call…

patricia Carol

5 months ago

Diane & Linda are protecting the other residents!!!! I hope they win.

TuTu Fox

1 month ago

Ahhhhh if i visited my parent in one of those homes & saw that she had been drugged & smelled of urine & with the same clothes she had on when we left her, No way I would leave her there❗️I mean did they think it was going to get any better?? She was there for just a few days & she was already in those conditions❓️❓️❓️

Lynette Lark

6 months ago (edited)

My father-in-law died in an "assisted living" facility 3 months after he arrived due to the negligence of a young nurse who contracted Covid at a New Years Eve party. We paid $7000.00 per month for Memory Care.

1 reply

Charlie Hostetter

5 months ago

I can never understand how nursing staff levels are higher than seniors resident care staff levels as these seniors require more care, their needs are complex and labor intensive. Staffing levels are woefully inadequate as these residents need help with almost if not every aspect of care and living and are not getting care needs met in timely and dignified manner. Seniors care staff ratios are a tragedy and make it impossible to keep residents safe. Even less staff overnight means care needs are unmet and may need to wait for day shift staff level before able to address need. It is warehousing of seniors. Sadly, seniors in care need the most assistance however staffing levels do not support the care required. This same model of staffing and care is throughout North America. Staff care and do their best but cannot do the impossible. This is a crisis in seniors care!

Rose Lapp

5 months ago

My sister and I took care of our parents, we had scheduled days to care for our parents. We felt and agreed that it was our responsible to care for our parents and not people who did not know the needs and their way they lived.

God is love

1 month ago

I receive care in my home. Nurses came until I noticed some medication wasn't right. My daily provider isn't paid nearly enough, and none of them are trained for anything.

Donna Keeley

5 months ago

Why isn't the State being sued for lack of inspections, and such as are applicable to the overseeing of State Policy?

lorelai laval

2 weeks ago

it's scary, you live an entire life and end up in a place like this. I hope I just drop dead before this stage. My partner is getting to this point, I will not allow him to be in such a horrid facility.

Amanda Rickert

5 months ago

My grandmother is 86. She has dementia and has for several years. My Aunt and uncle keep her at their house and take wonderful care of her. She stayed in her home for as long as possible but she was getting uti infections frequently and fell several times. She finallymoved in with them when she had a stroke. She's never had a bed sore. My husband found out 6 months ago that he has cancer. He had to go to a nursing home because he fell in the bathtub and hurt his back. In the 3 weeks he was there he got a bed sore then he caught mrsa from them not cleaning the bed sore and he's in the hospital still today because of the care he received in this nursing home. He was so sick from the cancer and kidney failure that when he got the bed sore and the mrsa infection it almost killed him. It's still touch and go every day. These places are making thousands of dollars a day to care for their patients yet he had to get in the bathtub to clean the poop off of himself that they wouldn't do. They called me to complain about him getting stuck in the tub. Who do you know that is going to sit in their own waste? I feel so guilty that I couldn't take care of him but he is a big man and I couldn't lift him and he couldn't stand on his own. These are the things that the families have to go through, these horrible feelings of guilt because we thought that we were doing what was right.

1 reply

jane smith

8 days ago

That Emeritus CEO was absolutely giddy over the profit line. Come on down Karma

xiomana xoxoxo

4 months ago

Dehydration and malnutrition for dementia patients . Is a program and staff issue . Not a typical aging issue .

Lou Gray

2 months ago

If only they would quit being so cheap and actually put some care into the residents by hiring more staff to give resident's baths, change their sheets, wash their clothes, etc. then this tragedy would not have happened. They pretend to care but fail to provide care. Hypocrites!

Marie Green

2 months ago

Omg sorry for rambling I should have watched the whole story but Mrs Boyce was not being taken care of. Pressure sores are caused by not turning the patient! And the skin can break down so fast and those bed sores are extremely painful. I’ve seen them so big you could stick your whole fist in it and the smell was awful. They have to heal from the inside out, once they get almost ready then they will stitch it up. I can’t believe that these places do this to the elderly. I never put my mother in one. I took care of her myself until she passed away

Elaine Bernarding

1 month ago

OMG. They get 8 hours of training!! OMG Eight hours!

patricia taylor

6 months ago

I am just baffled that skilled nursing is continually mentioned as having a higher standard of care than assisted living because of more regulation, in reality these regulatory agencies are absolutely ineffective as violations are repeated over and over again by the same facilities, nothing changes because the people who can make changes, administrators, are never held accountable.

2 replies

Rashone

2 months ago

Lying CEO. Blowing it off, like, “these things just sometimes happen.” My dad was in rehab and they seemed short of nurses, and the aides were low class, ignorant types. Most people I’ve met who spent weeks in rehab said those places were a nightmare. Whether assisted living, nursing facility or rehab, they’re all just there for money. Why do they care if an elderly person dies? They’ll get a replacement the next day.

Mara Kahl

1 month ago

I work in health insurance and I truly think the only industry more hated is this one.

1 reply

person

2 months ago

CEO. Seems to have an answer for everything

Mis TeeTee

4 months ago (edited)

And that's why in our culture, we take care of our elderly; these places do not look at the elderly to take care of them- they look at them as $$ signs first and foremost and always. America reeks of money hungry vultures.

Marie Guy

1 month ago

This is a global problem. Simply suck the finances left from them. My father went to a facility that was suggested by hospital. He was in 50's Or less then and . .he had broken leg and stent or something in his back. I was not in his life then. This place was dirty,poorly staffed, abusive. Luckily they choose the right guy to pick on because he took no bs and informed my doc with alot of pull. Place was shut down!

Lynda Valero

6 months ago

I worked for a county agency who did not take steps to protect my client, when I complained, that a different agency who also contracted with my client, we're sending in incompetent, at times drunk staff, who slept when they were supposed to be assisting my client, when I was not present. One night I was awoken at night to police officers who came to my home to arrest me for alleged attempted murder. I was arrested and put in jail. One of the staff who contracted with the other agency, wanted me out of the picture, this called the police and claimed she allegedly saw me trying to suffocate my client with a bed pillow. Eventually after investigation of my evidence, the police went to the district attorney to ask that I be released from jail and all charges be dismissed. The county is still fighting me in a workers comp case. Since Jan. 2018 the county has not paid me a single penny of back pay or injury. I was injured in jail and by the incident. That is another heinous ordeal that there is no time to go into here.

Pauline Naisubi

2 months ago

people leave their children in daycare and they get molested at times. If you want your elderly or children to be lovingly cared and safe, then take care of them yourself

Dora Nazareth

5 months ago

Lord have mercy, what a crying, disgusting, disgraceful, and disturbing shame.

The two hospitals involved officials are so disrespectful and dishonest to the family in time of their daughter's death that they should not be allowed to remain open ever.

I strongly urge the parents to relentlessly take the the matter to whomsoever will listen. The government seems not to be interested in facing the heat for not throughly doing their investigation properly before handing out licenses to these bastards in our health care system. Their decision to do so are reaping hovac in the lives of many more families. The result, not any of the attending physician and nurses are ever sorry enough to offer an apology. One might be of the opinion that they are not human beings with a conscience but heartless robots.

The thing is, if they own up to their mistakes it can help make their hospitals even better. People will tend to forgive and trust them later on. They can become an accomplished team and hospital with respect and dignity that could be the envy of the world. People wouldn't think twice to let the world know how good they are and sing their praises. NO, NO NOT SO instead the cover ups never stop even when the families involved can clearly see that something isn't right from the start. At the family need is the truth and nothing more. This is only to help them bring closure to a set of unfortunate circumstances. It's never going to bring their daughter and granddaughter back.

Am sorry that you had to loose your daughter in such a horrible way. May her soul rest in peace. Good luck with your healing process, she looking down cheering you on. Be strong especially the dad cause you meant well for her.

Love Peace

2 months ago

Not just dementia. Not just this company.

Ariella Pansino nee Lefkovits

2 months ago

Who genuinely believes these places are the best place for their elderly loved ones to live out their final days? I think these "family" members are all in denial. Ok say, "we had no other option because we cannot care for them", but don't say you genuinely thought this would be a great place to leave your family member.

brillyintt

2 months ago

51/2 months in hell Rosemont at Stone Mpuntain where they warehouse a large population of elderly with the barest minimum care. Understaffed is not the word. We also most often had no towels, no washcloths, no hospital gowns and even NO DIAPERS

They gave me the wrong medicine 3 or 4 times it was HELL, HELL HELL. That's just the tip

Annette Melnychuk

6 months ago

So I guess this is how we treat our seniors! What a disgusting disgrace

Ann Makris

5 months ago

The law states there should be no bed sores except in rare circumstances. I’ve seen bedsores they are extremely painful.

Ananda Adidevi Ma

5 months ago (edited)

This Emeritus CEO, Granger Cobb, makes nearly $1.3 million/year, yet talks as tho' he can't be expected to ensure there are enough well-trained, well-intentioned, well-supervised, and well-paid staff to serve the people in the Emeritus facilities. He shrugs off the tragedies caused by neglect in one of their facilities as human problems to be expected in any business! These places should NOT be based on a business, for profit model.

James

2 months ago

My dad was completely ignored as well treated less than human wasn't bathed dirty sheets smelly room it was horrible

Kellie Thommes

3 weeks ago

Kudos to the family for turning down the 3.3 million dollar settlement offer from Emeritus thereby avoiding the gag order.

Abigail Andino

4 months ago

It’s gross …. This growing industry. Assisted living places have NO TRAINING and then when something (neglect) is not caught by the Nurse …..the patient care techs take the fall.

Young souls who work their asses off. I once was a nurse in one of these places and it’s ANYONE who is taking care of them, and handing out drugs , and doing all sorts of crap.

Stacey Obrien

5 months ago

The guilt these families must feel. They ruined the good lives of those who cared for them and raised them. The worst horror ever!

J Designs

2 months ago

SHOCKING ABSOLUTELY SHOCKING!

Child of God - Shey

1 month ago

Why settle these matters in court? They were obviously negligent. That could’ve been used as a platform for reform

Mary Guy

2 months ago

good for you Jenni Hicks hold your head high you did the only thing you could have done

Shelly Scholz

2 months ago

I’ve had Traumatic Brain Injury since 1968. I suspect that the football player had brain injury given that there were no protections in place. From this footage I haven’t seen ANY of the various tools that help with memory loss. I didn’t see anyone with obvious Alzheimer’s.

A Flo

4 months ago

That money doesn't change anything that happened to his mother.

freewithnature

6 months ago (edited)

I was a housekeeper on the old folks ward in my town for 3 years.

I got really close to a few older ladies in general.

The first little bit I was there I noticed the nurses doing Bare Minimum. Gossiping while they pressed the help button.

I would go in and if I could help I would, I was disgusted.

One lady couldn’t go poop and she would yell it and how they were killing her…

She was gone before the week was through..

Shirlee Rogers

5 months ago

Odd he never addressed no shift employee for over 30 min.

king kong

2 months ago

As long as someone is well hydrated and is eating and are sat up an hour or two a day, watched for pressure points...bed sores don't happen. GOOD CARE PREVENTS BED SORES.

Now some patients don't want to be touched.....they don't want to get up, even with a Hoyer lift.

That can get difficult to force someone to do what they don't want to do.

Also some dementia patients start to forget how to swallow,

it gets harder to keep them hydrated, because it takes longer and longer to get them to drink carefully.

lightsrage

1 month ago

Just a stat an employee at pearl valley gave me one day cause I would chat with them 85 yes you read or heard that right if using a screen reader like me 85 percent of people in a nursing home do not get family visits or calls. I was one who got visits at first maybe once a month. then my husband and i split. well they knew that. what they did not know is ai had friends on a mic listening to things. the next thing is I got agencies to come in then things picked up suddenly once access to independence starte popping in every week or two My discharge got planned and such. So yeah visit often get advocates from independent living centers to visit churches anyone on earth you can get get them in there. every day have your loved one visited called send packages of little things body wash that kinda thing put there name on it check its use because they will use it on other residents if it doesn't go back to there room I now they used other peoples stuff on me.

Preston Phelps

5 months ago

The owners investers in these places are mostly physicians and lawyers......they flush any ethics they might have down the toliet

Yolanda L Cheek

2 months ago

I worked in nursing care 8 years and I would never go back to that field again. Under paid and overworked. One CNA could have 15 residents at night or more. In the day between 10 and 12. Sometimes you might get lucky and only have 8. You feed them, watch them, and bathed ALL barely!

Charla Willson

6 months ago

So sad. I was a home health/hospice nurse. I visited many patients in these facilities. I wish I could still be working, only to help. Too many factors discouraged me.

1 reply

Ela Paszczynski

2 months ago

Sometimes its better to hire live in caregiver and keep them in own House or appartment

Maria Crisostomo

5 months ago

If Medicare and the state would not have said that one aide can take care of 20+ residents on their own, this would not have been an issue. They would hire more aides, it took a pandemic to raise salaries by offering bonuses.

Alisa Hammons

2 months ago

They need to be sued

Michele Maliano

2 months ago

I have never ever seen a corporation where money was not to sole focus and were concerned about humanity. Corporate=make profits at any cost.

Marie Green

2 months ago

No wonder they keep getting away with this S they are not being held responsible

Tran Doan

5 months ago

You are a precious daughter! Your mother is lucky to have you.

Joanne Lyons

5 months ago (edited)

They're in it for the money they take in nursing home patients that should be in a nursing home who is considered full care Anytime a patient comes into an assistant living mean you're only to assist them with their needs small needs not full needs. And also you don't have to be a certified CNA to work in these facilities. Which you should be you need to be fully trained and schooling in working with the elderly. You have some of the residents who would walk out of the building and just keep walking into someone calls the police or the police brings them back sometimes they're found dead outside somewhere around the building. I just feel like assisted living is not a place to put your loved ones if they have dementia or Alzheimer's or just can't take care of themselves at all. They don't pay enough for the assisted living staff to work there but they want 100% of work out of people when they're not giving 100% of pay.

Saralyn Fosnight

2 months ago (edited)

"It's too bad she felt that way"—give me a break! That's not the point of her letter. It wasn't about her feelings. It was about incompetent management. And nothing changed. My sister was in a persistent vegetative state as the result of an auto accident. She was in a skilled nursing facility and never had a bedsore or any sign of neglect. It's possible to do it well. Profit should never be the motive for running such places. Care of residents should be primary. Profit margins should be thin to nonexistent. Large corporations like this one would bow out of the business, as well they should.

Johnny Gonzalez

2 months ago

I saw this with my mom in the nursing home people in rooms the smell of urine. were not cared for so i took her home did it my self

Cynthia Van Arsdale

2 months ago

Patients are wandering outside at night? 🤬 Patients should wear wristbands that trigger an alarm if they leave their unit, and especially if they go through an outside door. Truly, those doors should be locked at all times and have code boxes. My grandmother was in a nursing home for dementia. Guests were given the code by the desk attendant so they could use the lobby restroom. You had to sign out to leave the facility. These are not expensive measures to implement, but they are absolutely necessary and lifesaving. Furthermore, only eight hours of orientation? No coursework or license required. This is outrageous, especially in memory care. I would require a minimum standard of LPN with at least 15 credit hours of focused coursework in geriatrics and memory care. They should be paid well. There should be regular showers, haircuts, nail care, patient laundry, etc. Sheets and towels should be changed daily. Floors should be cleaned daily. No smell of urine or body odor. I could go on and on. This makes me so damned mad I can’t see straight. Elder care is a sacred obligation.

Brenda McKenzie

1 month ago

This is so hard to talk about my mom Annie Mckenzie last days of her lost of her memory and copd the day before the hospital due to transfer her to a rehabilitation center she had a temperature of 102 me thinking there would keeping her couple more they transfer her the next day. The rehab didn't keep her not even 12 hour the rehab center transfer her to another hospital lungs completely full doctor asking why did that other hospital transfer your mom that way. I am confused not to DNR or not to resagatate if her heart stop beating she went in small bed sore time of death a large sore on her butt borne 11/14 my mom die I feel due to state insurance I was my mom only caregiver at home hospital are quick to get the patients out in 30 days she had pneumonia 3 time sense February and corv-19 the elderly don't get enough care

Christeen Grob

5 months ago

I worked in seniors care for 28 years, it was an absolute horror show😮 Seniors care for profit needs to be immediately abolished ! Deplorable !

Simon

2 months ago (edited)

28:25 “Unfortunate she felt that way” WHAT A CROCK OF SHIT! while the greedy owners rake in HUGE profits, the elderly are not given the proper care they deserve especially for the amt of money paid per resident. Plus untrained staff who are also understaffed… something tells me these owners and execs live a good life and in all probability, are believers in that imaginary sky friend so learning of their gross hypocrisy and greed upsets me that much more

William Wilson

20 hours ago (edited)

I can’t understand family members who find their loved one drugged, wearing days old clothing , and smelling of urine could consider her to be in a safe place.

Just doesn’t make sense.

Cindy C

2 months ago

Any private assisted care I had worked for required no walking assistant device.

john harper

2 months ago (edited)

They nailed Emeritus!! Go Jimmy McGill.

Evelyn Schotter

4 months ago

Or the staff just doesn’t care. Only care for the money.

storm2000808

6 months ago

My mother is 80 years old and has dementia. She lives with us and always will. We have worked it out so that at least one of our family members will always be by her side. Life is precious! Thank you Frontline.

Paul Merritt

3 months ago

Those prices are normal for nursing homes in Canada. Not assisted living. A nursing home with only 15 minutes of any attention a day.

Sharon LaMott

23 hours ago

Granger Cobbs and Emeritus have innocent blood on the hands that’s crying out from the grace. GOD WILL AVENGE ALL WHO ARE QUILTY 🔥🔥🔥🔥🔥🔥

Toby Fox

2 months ago

This is Medical Malpractice at its best, in the 1980s I worked in nursing facilities of different levels of care. . I became extremely concerned for the elderly but, was not in a position to make an impact that would prevent this kind of abuse on a national level. I saw this problem grow into what these families are describing now. The one thing I know ,is the only way to stop this treatment is to close every assisted living care center then, also change the rules and regulate who can have an assisted living group home. Our government medical system is responsible for this mess and they know it! also our medical schools and nursing school are not training compassionate medical workers, its all about passing a test and not about truly patient care in some of these training schools and colleges. And so here's the end result! Patient and worker abuse. What good is it getting fired for helping a patient then to end up unemployed yourself, Finally, let's separate these business people from our caregivers, these business CEOs put their business where it doesn't belong. In this case the employee voice for the patient becomes a moot issue and the employee becomes the threat to the share holders and investors. Here in the USA were need to really fix this health care problem or we are no better than our third world country neighbors whom you would expect to see these acts of I'll treatment of individual because of government control and dictatorship control. Thanks.

zenderlee

2 months ago

Let's see. Staff may consist of one person for half a floor, particularly at night. Not even necessarily a certified nursing assistant. At the MINIMUM a registered nurse is needed per unit. There are things only RN's can do, including full assessments. People with basically no medical training are handing out meds on dementia floors. Think that's scary? You should. They can't figure out if your mother, grandfather, husband is having side effects! No, an RN can, not a "patient care" assistant with medication certification. I've seen some of these people work, and they ignore the most basic standards of med administration, and should NOT be giving meds. Period. No assisted living facility should ever function without at least one RN per 15 residents maximum, certainly for dementia care. Do away with med techs. It's not safe. Not safe at all. Who knows how many deaths and severe illnesses have occurred because of this. And then there needs to be plenty of other staff...patient care, activities, cleaning. Don't put your family members in Assisted Living, any more than you'd put them in nursing homes. They are all awful. That from an RN who has worked at both.

Ok Boomer!

2 months ago

I have an aunt staying in an $8000 month facility in the Gross Point area.

Horoszko Devora

6 months ago (edited)

I recently was in assisted living facility for 5 weeks after a major surgery. I'm still youngish..There was good n bad staff. There was some god n bad. Som work hard, others not as much. My advice, use it only as a last resort, check on them as much as possible. Listen to them. Talk to their ROOM MATES. remember, if u have a complaint the squeaky wheel gets the Grease. Remember vthe ombudsman's number. If they are getting pain meds make sure they are given and proper dose. Remember, nobody wants to be there but they don't to be a burden. It can be a happy or miserable environment. If you have any questions HMU.

Maria S

1 month ago

Wow, so sad to see that this happens in Ontario. Poor seniors ,they are so vulnerable and should not endure this pain at the end of their lives.

That nurse should seek forgiveness from God for she shall be judged for her actions.

Acts 2:38 Peter said unto them, Repent , and be baptized every one of you in the name of Jesus Christ for the remission of sins and ye shall receive the gift of the Holy Ghost.

lnlywriter

5 months ago (edited)

We put my grandmother in an "assisted living" facility and it was a total joke.

THEIR idea of "assistance" was calling the family every 10 minutes telling us to "get over here immediately" - well it was a 45 minute drive one way and when we would get there, there was NOTHING wrong. You wouldn't believe how many times I contacted the state with NO consequences.

The staff "nurse" was another joke. All she did was sit on her ass all day long, drink coffee and read the paper.

The exhorbitant fees are another deal.....Who makes 3-7 thousand dollars A MONTH?!?!!! I'll bet not many......Nothing more than highway robbery.

The fees on these places are absolutely outrageous!!! and they don't do anything and the fees need to be "capped" by the fed or their respective state in which they operate. Plain and simple -- Greed is NOT good.

Lisa

2 months ago

I have worked in nursing homes,,assisted living and home care,,One thing is all of these nursing homes and assisted living facilities are understaffed and under paid,,I am a cna,,they are so understaffed that I could not give good care for these residents it made me so upset and depressed I had to quit,,so I did in home care so I could give good time and care for these elderly people,I was payed a good salary,,which is not what really mattered because I care for these people and they deserve good care. Not letting them sit in there waste,,giving them showers,,hygiene care,,I cooked great meals for them..when I worked in the nursing facilities they want us to rush everything,,I hate all the drugs they give these people,,this makes me sick these corporations have no idea what really is going on it's time to start doing something for these residents

DV 8

2 months ago

If they took all that kickback and settlement money to hire and/or train true dementia professionals and provide programs for brain health, etc they wouldn't have these problems. These folk are stuck in a room 98% of the time.

Mary Alcocer

2 months ago

I HAVE A FRIEND WHO IS IN A NURSING HOME HERE IN HOUSTON, I HAVE BEEN ABLE TO OBSERVE HOW THE EMPLOYEES DON'T CARE ABOUT THE RESIDENTS. THIS PLACE IS ALWAYS UNDERSTAFFED AND THE PEOPLE WHO WORK THERE ARE LAZY!!! MOST OF THE TIME ON THEIR CELL PHONES. THE FOOD IS SIMPLY DISGUSTING! THE SMELL OF URINE AND FECES IS UNBEARABLE! COCKROACHES AROUND THE ROOMS. I FEEL SO SORRY FOR HER, I HAVE ALREADY REPORTED THIS BUT EVERYTHING REMAINS THE SAME OR EVEN WORSE!!

Pa Pla

5 months ago

Thank Frontline much for making this report. When you have Big Cooperations come into human care business, they would definitely focus more on course to profit than caring for their customers (the elderly)!!!

Karen Mahoney

3 months ago

It's important to have an eagle eye view, so you don't waste anytime. I can see these people have been waiting to testify/talk, but as a professional, you are forced to take the party line. Still, we don't have time. I have to say that I was walking around looking for cyanide or something on the counter, but here it appears the professionals are doing an exercise and making a study out of it, without any conclusions. My sisters said, "We saw you smile." That was a grimace or a reaction. If they care about mental health, a Black boy called a mental health line since he didn't have money, and he said his father had a gun, and it was an emergency. No one ever came to help, and the boy called back crying, and said, "I just lost my Dad." He called a total of three times, and the line workers were anguishing. If we lived a natural life, even more things would happen to most people, and I was told my sisters and I wouldn't be fit enough to survive. How is it appropriate for the interviewer to focus on the enjoyment the man had? There is always more to the story.

Adrian steele

5 months ago

I know from walking into multiple situations, that VERY FEW assisted living facilities are the kind of care you would wish upon yourself, especially for the cost. I do not contest that statement. But I also feel like this documentary was specifically targeting emeritus. I think if you truly want change, you need to raise certifications and wages to the assisted living housing. No more CNA's. I blame any company that employs CNA's on the heads of the company, because their goal is making money on the cheap...instead of offering the best care possible

1 reply

Cheryl Cooper

2 months ago

People in Med School should be doing Clinicals in Assisted Living and Nursing Homes.

Debbie Kosareff

2 months ago

These home are all understaffed, not only this company they are talking about, I am talking about many of the homes, I was against my dad going into a home, I was willing to take care of my dad with a helper so I could still work and pay my bills. My dad maybe servived 5 years there, way over what people do after getting into a home. It was an expensive place for the rich. It still was understaffed. My dad had bruses all the time on him from fallen, another time inmate hit my dad for entering his room , I am sure my dad returned fire. My dad had the worst of it, his side of his head was so badly brused, yet my 3 other sibblings and the judge didnt care about all this. I had pictures for the judge, when obomans to them to court, so no they dont protect the elderly, they didnt stick up for my dad at all.

Benzina Gunz

2 months ago

So basically an assisted living with no assistance……defeats the whole purpose

Dr. Barry Cohn

6 months ago

Huge difference between nursing homes and assisted living facilities. Each deserving of their own reports. Issues relate to profiting margins, staffing pay, and qualified personnel and adjunct services. Individualized programming is essential. Patients who complain a lot get transferred.

2 replies

Swissted Chef

2 months ago

Sometimes it is cheaper get a full time nurse to take care of your loved one at your home but so many do not want that, and kind of get "rid" of them elegantly. Of course that is a minority but it does exist. Sad

Katty fae Darwin

5 months ago

I worked in Assisted Living and Long term care facilities in WA state. WA state has strict laws about using sedatives. Sedatives are not allowed! Restraints are not allowed! Even if they would keep the residents safe. I agree with the former employee that sometimes the Management takes residents who don't belong in Assisted Living or even in a Nursing Home. Combative/violent residents belong in a mental hospital. Assisted Living Facilities can have Care Givers who are not nurses give medication, even Narcotics. They receive little training. WA state has a hotline to call

to report abuse. I think that every state has to have a hot line to report abuse. It does work.I have seen it in action. Visit your loved one often and talk to the nurse and caregivers and give advice if possible of how best to care for your loved one. Assisted Living Facilities don't have to hire Certified Nurses Aides. They do their own training. CNAs have training in how to care for Nursing home residents. Skin care, safe transfers from bed to W/C, feeding safely, positioning to avoid pressure sores. Also some residents are combative.They hit, kick, bite, yell cuss words, yell that they are being killed. It can be very upsetting for everyone. And staffing is rarely adequate. Staff call in sick or get injured on the job and can't work. But it can be very rewarding taking care of the elderly.

Victory Forever

2 months ago

To these people who are CEOs of these homes and Staff, whether it be Assisted Living or Nursing Homes, YOU REAP WHAT YOU SOW!!!!!!!! You never know what's going to happen to you or your loved ones!!!!!! I'm speaking to ALL OF THESE TYPE PLACES IN THE UNITED STATES!!!!!! YOU WILL INDEED REAP WHAT YOU SOW!!!!!!!!!!! GOD SEES ALL!!!!!!!!

wendy Swain

2 months ago

46:00

Y'all know they never saw a penny of that 23 mil

Randy Morgan

3 months ago

I worked at at assisted living in Connecticut, OMG it was the best money could buy $. I have nothing bad to say about the place except it was the best of the best...

6 months ago (edited)

I worked in one of the first Assisted Living places in Washington State. Above and beyond rent and utilities they will nickel-and-dime elderly people to death. 15 years ago it was $19 to empty a waste paper basket per day. I worked there for almost 25 years. There was only one caregiver on per shift. Who was responsible for showering dressing escorting to and from meals dealing with emergency situations. And responsible for setting up and distributing meds. And charting. A solo caregiver for 68 residents. Not Emertis But in the Seattle area.

2 replies

Ickie Deer-lamb

2 months ago

I'm in a nursing home where even being fed is a fight. I choose to ear alone in my room where I have pictures of my beloved late husband to look at. Lately they seem to forget I'm a diabetic who needs to eat. I'm 60 years old with physical disabilities but am sound of mind. You go to drink and find cockroaches in the liquid approaching my mouth. This nursing home is a privately owned and during phase 1 of covid-19 we were watching residents die by dozens. Our home was in news over and over and over again. This is how Canada treats you as you age. I'm 60 and get forgotten a lot as far as feeding me, sometimes you get nurses who see you and know you're waiting for your meds and 45 minutes later come out of meds room and say oh I'm sorry I forgot about you. This is how nursing homes treat their residents.

Timothy Keith

2 months ago

The residents are often drugged as a matter of policy regardless of the mental state of the person . The facilities are understaffed and poorly trained. Do your best to care for the family member yourself at home. If they must be in a facility attempt to visit almost every day.

matteo gottie

2 weeks ago

think about how bad this is in other countrys and even back in the 30s-90s here smh.

pianomusic

2 months ago

All of us who have had a loved one neglected to death in AL have no alternatives unless we start taking care of our own but the federal government need to help the families do that rather than spend billions on drones or devastating weapons. But, there is not the political will or advocacy in place.

Karen Mahoney

3 months ago

Their safety and not what your family thinks? Only if they are healthy enough can these people care or them. Otherwise they will file a grievance against you.

Chobble Gobbler

6 months ago

Frontline just re-airing docs like, “guys, we still haven’t dealt with the crisis in the film from a decade ago.”

Poker Joker

1 month ago

Elderly Prisoners get better care and treatment than Assisted Living. That’s scary if you ask me.

Ella Mae Loftus

1 month ago

As I approach the possibility of becoming a burden to my family I pray being euthanized will be legal. The physical, emotional, and financial challenges can be overwhelming.

Holly

1 month ago

Disgusting. That's what almost killed my mother. I got her into the Best Possible place in my area. She died in bed after the morphine dose was too much for her petite Lil body to handle. . Of course it was when none of us family were there. .

I miss her daily. 😢

1 reply

Dora Nazareth

4 months ago

Am so glad that you didn't fold and collected the payment offered to you on behalf of your mother's death.

The amount the court granted as judgment could in no way or form be compensatory for the horrible and deplorable situation she faced.

The next thing is fighting the company right to the end at least exposed them for who they truly are. However, you and family will have to live with this horrible image of what your mom went through in her final stages of her life forever. The fact that the company is still getting away with murder in plain sight is terrible. The company sees the elderly as a mega vault. Don't worry they too will face their end. It might be worse than they bargain for altogether. The money won't mean one thing to those involved. They would wish they never participated in such greed at the expense of human rights and dignity. Finally they can't take any of the money to the grave with them either.

What I do hope is for you to keep your mom's memories alive by exposing them as long as you live. Be her voice from beyond her grave.

In the end people will take the same money they had intended to pay assisted living and pay for the help at home. Make a living quarters suitable and safe for those love ones who deserve so much better. I used to work in a nursing home and observed the difference between introducing family to the facility. It's prestigious but the fact is after the three months orientation is over,the regrets and true side comes out of the closet. Some families began to see the descripancies and left. Others stayed and visited more often. The home was great compared to others. Therefore, I always say that I won't place my worse enemies in there. After working, rising children and doing their best, our parents deserve better than that especially if they loved us unconditionally.

Raise the bar and fight for the elderly families lives. Your mom will forever be proud of you. Am so sorry that she went through such horrific end.

Am sorry that your family had to suffer an unbearable loss with a pain that can't be seen. However, we live and learn every day. One day you all will be able to happily say we did it for you mom with a clear conscience and a very big smile. Good luck in advocating and healing.

Vickie Courter

2 months ago

Back in 1977 i made 4.00 hr // we had to bring in shampoo // razors// butt cream // our facility bought another facility so our supplies went out to them plus all good blankets // we stayed to put cold rags on a person with fever till she was ok // someone made money on all these people it wasnt us // after 17 yrs there i left // but we were always short to 35 residents to one aide // we kept em turned and clean i was happy to know i made a difference in care //even the ones who had money to pay for help didnt get more help // its sad //

Drifting Fox

6 months ago

The gleam in Cobb's eyes at 10:00 is sickening. A truly sad situation for seniors.

Sharon Hovatter

2 months ago

I sure hope Emeritus has had their license to operate pulled!

Valentina C

5 months ago

assisted living provides minimal help, this gentleman was not appropriate for such setting if he needed 24/7 supervision

Marian Serra

5 months ago

these places are terrible. I was the youngest person in one of these places for 3 weeks. I was so lucky to have my senses for many pthers did not. I caught medication mistakes and had my sheets changes twice, In the evening I suggested they provide the people with a snack to calm them in the evening. I was told that they were supposed to but dont by the evening RN. I will never go again. I will die on the floor in my own feces at home before I go into anyplace in Alabama or California. I hope Governor Kay Ivey reads this post.

Ann M.

1 month ago

Now that I'm 80 I'll tell you keep your families at home even if you have to buy a bigger house and have live-in help it's going to be cheaper than what they rip you off for. Nursing homes or something like $8,000 a month. That's not worth it

Yolanda L Cheek

2 months ago

I would not have settled either. I would have recorded every conversation

Shawn 🏴‍☠️ Stafford

6 months ago

It's really sad how people have died. By drinking detergent left out, walking outside & freezing, & opening a window falling 2 stories. No excuse for unsafe living conditions. There's not enough employee's to take care of their residents.

Victory Forever

5 months ago

I would rather be with God than not be able to take care of myself. If I get where I can't take care of myself, I won't have a daughter like my mother had, so I pray God takes my soul to be with him if I can't do anything for myself.

Shakes

2 months ago

Working in healthcare I can tell you that people whose dementia has progressed to the this man’s state have no business being in assisted living. They belong in a locked memory care unit with monitors otherwise this is what happens and the family wanted him to have freedom. Assisted living is meant for people who need someone to cook and clean for them but who can bathe themselves and manage their own bowel and bladder issues. It’s a step before a nursing home.

Decent

5 months ago

They loved her so much..oh ,so so much that they threw her away.

Asahel

5 months ago

makes you really think to live your life to the fullest as you can and if you're lucky to die in your 70s.

Candice Clendenning

2 months ago

No way I’m leaving my mom drugged and smelling like urine. SMH.

Mari Nigrey

5 months ago (edited)

I deeply feel for your Mom and you... My Great Grandma was put in to the hospital back in 1966... They weren't any better.. she had gotten bed sores. That's what the staff called them and said that she wouldn't listen to them.. she only spoke Italian and had her first stroke when she was in her late 20's.. that's why she went into the hospital she had a 2nd stroke... They were talking about putting her into a Nursing home but she passed away from pneumonia (that she got from being in that hospital. ) the last night that I went to see her... We took a fit with that Hospital... I'm so very glade you were able to make them pay... This will keep happening until they are held accountable... Bless Her and your family..

ꕥ.ೃ࿐Fairy Phantasia.ೃ࿐ꕥ

2 months ago

We lacked any help in Healthcare. Though it was a mental health facility that was residential for usually the elderly. Nursing home on steroids. Because of these cases we were stretched to our limits and treated awful. Instead of just hiring more people. Spending the money on things they need or that add value and enrichment to their lives.

Lovely. I switched to teaching young children. And it's the same song and dance. Except now I see the money side of it more because I pay for my child to be there with me.

It's all a business first. I'd get it if the primary thought was to keep it open. But it's to be extremely profitable.

Louise Petrozzi

5 months ago

Watching you tube and Altheimers patients which are 2/3 of patients in assisted living! It’s. Scary! Connie has been in Senior Suites for almost two weeks! Barb said she is very forgetful! Told Brenda I won’t be needing her any more! Hope she doesn’t call back! Talk later! Have a good evening. Love you!

Danny D

2 months ago

These families trying to blame the system but they are the one to be blame.

Jill Martin

5 months ago

Seniors in Japan and other overseas countries are thriving and healthy, respected and no nursing or assisted living facilities in sight, they just do not exist!

Uhhlaneuh

2 months ago

Also blame these companies for not paying these CNAS enough. Too many people for one person to handle!

Christine Marlo

5 months ago

A lot of death there. When I went to see my brother they could not find him. Finally, they found him. Sadly, my brother passed away on 7/22. Passed away in his sleep. Saw him at the cremation center with all of my family on 7/28. It turned out to be a memorable and loving day. RIP Al. I love you. We all did. Kim, your daughter, will be ok.

jayonnaj18

4 months ago

As an elderly widow myself, I am actually SOLELY depending on my Lord and Savior Jesus Christ to take care of me, as He takes care of ALL believers who are trusting in Him! I KNOW God will not fail me for He never has and never will! Death for believers IN Christ will be joyous and peaceful no matter their age! I have NO FEAR because Jesus is with me, and death and illnesses are appointed to everyone, even animals!!! Trust in the Lord!!!

Susan Bowman

5 months ago

Cases such as Mr. MacAfee were “the vast minority.” Isn’t that an oxymoron? What a spokesperson.🙄

cattycorner

4 months ago

They are severely understaffed. They can't get decent people to work at these places. I was in assisted living for two and a half years. They can be houses of horror. Memory care homes/hospitals have the same problems, but on steroids. I do not see any answers for these problems other than the family taking an active daily role.

Tracy Ozbun

2 months ago (edited)

I'd like to add tho, they throw u in bc of worker shortage and the charge a fortune for the families and pay their workers less than a third, who have these job fairs and they do a 4 hour class. Then send the to your loved ones. You get what you pay for. Caregiver is very hard. You gotta know your caregiver. Get local experienced ones. Don't use agencies.

Regina Moore

2 months ago

If you can pay 5k a month at a sorry as facility like this.. you can pay 5k for a medically TRAINED nurse to keep loved ones home comfortably.

Peensez Pibble

5 months ago

I cared for my mom for 10 yrs in my home, the last 2 yrs in which she was bedridden. NEVER.ONE.BED.SORE. and do believe me when I tell you I didnt spend a lot of hands-on with her. This poor woman was obviously badly neglected. Glad Emeritus got nailed!!

Hyna Hammond

2 months ago

I think its all about money , family saw the problem when they visit early ,your mother said she doesn't want to be there, why you didn't get her out of there sooner. I worked in Nursing home facilities for years you can not expect every minute of the day to watch the resident , every nurse in the facility takes care at least 20 or more patients, I think the family are aware of what is going on , they should be the one to do something right away, there are grandmas calling their children day and night to get them out of there; children visit is very rare, you can not expect great care in a Nursing facilities dont care they said how good they are, solution is let your parents stay in their homes and hire a caregiver one on one, I am now retired and My God it is what i ask for my children not to bring me to a Nursing home I've seen it all, I have some money saved up spend it, when that day comes, I hate to say it but there are families who sue the facilities and take the settlement quietly.

Donna Keeley

1 month ago (edited)

I am 70, with no family. This is the most terrifying thing in my life. To be put away in one of these hellish places! I’ve taken care of parents from the age of 18, until they died. But there is no one that takes care of, or cares about, me. I hope I am strong enough to commit suicide before I reach an age, where I cannot take care of myself. I couldn’t bear being in a old folks home and the ones in my community are as bad if not worse, than what is shown here. My mom was killed in one of these places by not giving her, her prescribed medications. She was only put there for therapy after surgery. Only took them 37 days to kill her. She drown in her own body fluids but what is on her death certificate is that she died of a lower body infection. She died of “diaper rash”!

2 replies

BlackOrchid Orchid

2 months ago

This is across the nation!!!! We have my dad in one of these types of facilities! They DO NOT take care of humans.. IT's just about numbers!!! The staff is ALWAYS understaffed and they are till tyring to get to 100% capacity.. meanwhile they don't change bandages.. they get bandages wet and let those wet bandages WET because they won't change it .. because they said 'they're under staffed .. They don't cut up my dad's food (even though they know he cannot cut up the food) They left my dad in wet sheets because they ddidn't change him..

We have to keep complaining because they won't do their jobs to keep him or other patients clean.. and most of the staff are screwing around most of the time while their patients are being neglected.

We're working on getting my dad out of this facility now. We're over paying for NON working WORKERS.

There are NO real MEMORY care workers.. They're just the low level workers .. who are not even qualifying workers .. and some of the staff should have a criminal background checks .. I'm sure these workers are criminal.

Ellison Pearson

5 months ago

I wonder if nurse paul is watching this documentary. He quit his job after standing up for my mom who was being abused by her POA—my older brother.

We need assigned social workers for intake, accountability and continuity in these facilities until they ‘check out.’

Looking for care? Choose a not for profit with a social worker on the staff.

1 reply

Debbie Kosareff

4 months ago

even in the locked up unit, where they have a room sometimes a room mate, they can roam, but the worst part was my dad always had bruises,, one of the inmates hit my dad in the ear, they only had one caretaker feeding and caring for 12 inmates , how is that possible to feed all 12 in an hour, nope they are not all getting the full meal, showers sometimes my dad smelled, maybe that was my sisters choice to only have him get a shower 2 times a week, I thing thats not enough. they have all of them ware diapers, My dad could go on his own when he first went there. I think it was the worst place ever for a price under 6.000 a month. for that much money me and my dad could of been living on beach front property for that price.. Every time I went to visit, I would just cry all the way home, yes I did try to break him out one night, since I was not in charge of my dad, I first ask his former doctor if he could live with me, he said yes, my dad was a good man, then I went to that home and took my husband, went in and told my dad get dressed were taking you out of here, I sent my husband in with a suit case, I went to the car, and since it was locked unit, they would not let my husband take him and called my brother on us. Next day I was served with papers to go to court, my brother wanted to take all my visits away for ever., for ever, one thing about judges they really dont care, no the judge did not take my visits away, I got some kind of not being able to see my dad for 3 months. Which I felt was wrong, I had pictures of my dad bruses, I had questioned my dad, and him and me on a tape recording , me asking him questions, and him answering. The tape was played in court, the court room appladed, my brother tried to say I put words in his mouth, so wrong, the baylift told everyone to shut up when they were clapping. If your a godly person take care of your parents and get a helper to help while you are working. A good parent does not deserve living in a home of any kind. I think its wrong. Sure we all sin, come judgement day, I dont want to be in some of those shoes of others.

Jerko Ardalić

6 months ago

I'm gonna go out the way my grandma's dog did. Just leave my shit and go into the woods for one last adventure. What a guy!

Chris Hutson

6 days ago

7:43 The CEO, Granger Cobb I think they said was his name - I could not believe what I was hearing when he cited the number of patients and their conditions as being a factor. That is your entire purpose dude, their conditions are WHY people are paying you $4000 a month and more to take care of them. There are reasons they can no longer live by themselves and are leaving their homes. If you can't handle those conditions then you need to turn that applicant away. If it is too many patients again that is your fault, if it is more than your staff can handle then it is your job to hire more QUALIFIED people or turn people away. Finally neither one of those has anything to do with locking up hazardous materials. The corporate model of scale it up but strip it down to only its critical components does not work for every single endeavor. Sometimes more than the profit motive is needed, sometimes the motives must be altruistic or it isn't going to work. Things like taking care of our elders, somebody's Mom or Dad, maybe yours must come from a place of love rather than "How can we squeeze the maximum amount of money out of this for ourselves and shareholders".

Bonnie Brown

2 months ago

They don't want the elderly better. It started from farmers using round up and pesticides. Even if the neighbor farmer doesn't use pesticides.... the wind blows it over from the other farmers farm that does use it. That's what has caused dementia. My mother started having strokes about 6 years ago. Then she lost the sight in her right eye. Then she lost her right leg because of diabetes. She was in the hospital for three months. They took her leg off below the knee. Sent her to rehab/ nursing home. It looked like a million bucks in this nursing home in Gainnsville GA. That was the sorry place I've ever been in. They didn't give her a bath ever. I had to give her sponge baths. Then her leg gets infected again. I had to take her back to the hospital in my car, because the nursing home said her insurance wouldn't cover it and the hospital wouldn't come get her either. They just evaluated her and I had to take her back to the nursing home until the next morning. Then turn around and have her back at the hospital by 5:00 a.m. in Athens GA. Then they had to take her leg off above her knee. Send her back to the nursing home. She went two weeks without a bath. I had to give her sponge baths again. My mother ended up losing her other leg this past May. I had a heart attack this past March. I was so stressed out. I finally made my lazy sister and her three grown son's that live with my mom and they take advantage of her, by stealing from her. I've tried and I've tried to get her to stop this, but she wouldn't listen. I finally said, God I'm gonna pray for them and I'm put this in your hands. This was so out of control I couldn't take it anymore. It's hard enough trying to take care of a parent that's in that situation....let alone put up with a bunch a drug addicts thieves constantly too. Then I had to put up with my mom's youngest sister running her mouth constantly. All she did was keep even more trouble stirred up from gossiping. She would pop her mouth off on Facebook. I did not give her permission to tell everyone our business. She wouldn't tell the truth about things, because it might embarrass her and my mom's family. 🙄I couldn't stand her....!! I couldn't take no more. I said, if my lazy sorry sister wants to live with my mom she's gonna start helping. I put my foot down. I told my mom if she lost her other leg I couldn't take care of her. I just got out of the hospital myself. At first I was gun whole and ready to take care of my mom and I did, but what she wanted was for me to take care of her and my lazy sorry sister and her three lazy sorry grown son's and I wasn't doing it no more. Why couldn't I have had a normal sister? One day she comes and helps and then one day I come and help. That's how normal people take care of thier parent's. But oh no....not my family. I pray for them and I put it in God's hands. Now I hear my sister had all my nephew's locked up. Of course now..... that she's having to take care of my mom she finally gets rid of them. Now my sister is in hog heaven, because she's got my mom's bank card again and she has gotten rid of her son's who she didn't raise anyway. My mom raised her son's. I found out that if I ever had to put my mom in a nursing home for the rest of her life.....they automatically take her land and her house. It makes me sick to my stomach. Thus place my mom was staying at didn't even have wash clothes. The meals were horrible. They just fix it up to make you think it is a good place for your elderly parents, but they are not....!!! They are under staff with people who barely even had a NA.

God is love

1 month ago

My mom and her twin sister are abused and neglected. I'm disabled and not able to help

s burk

2 months ago

They charge $5-6,000/month and hire out for the cheapest pay….the help is not the best in the few places I’ve seen

Tracy Ozbun

2 months ago

Good reporting

jREPLAPSE

6 months ago

i've worked in living facilities for 5 years. here's what you need to know.

- they're the new replacement for mental wards (trust me I worked in several, almost all were psychiatry and mixed)

- if you love your family member, don't put them in one of these homes unless you absolutely have to. but don't expect too much

- sometimes I work alone with 100 patients and it's nearly impossible for me to help every single person. we had to turn off the request light because we would never get anything done

- I work in the medication room... a lot of people in my field don't know what they're doing. I'm not at all perfect, but I know medicine pretty well. You might want to know this.

- the caregivers do so much and they get paid the least (but have the most work)

- a lot of workers are working 16 hour shifts because its hard to train new employees without them being overwhelmed

- covid is rampant in these places and there's no way we can control if people leave their rooms or wear their mask (they never do or have it on incorrectly)

- I've had co workers who had to move in to the facility because heavy the load is

- I once worked a 24 hour shift. no sleep.

- licensing comes in but you have to realize that a lot of these places should be shut down.. the reason why they're not? we bribe licensing. it's all we can do. where will all these people live if we closed down?

- corruption from the top is real

- You shouldn't have to pay so much to live in these homes because every year the government gives a significant amount. As well as all medicare medical insurances. Basically, it's a lot of profit and they hide their profits by "fixing/upgrading/hiring" but nothing is ever new almost everything is missing sometimes.

- none of our staff have more than a high school education

- if your family member didn't use drugs, they will start using. if they're in recovery, expect relapse. meth is. the most popular in every facility. recently there is a rise in fentanyl

3 replies

Eva Romo

4 months ago

if you're a care giver is common sense u have to reposition residents, I think they're all go blame from corporate to management to care. givers!!

Jackson Jeanne

4 days ago

Granger Cobb passed 9/22/15 from cancer. Hopefully the many problems and 'human error' situations that arose at Emeritus were not what he envisioned as the builder of the largest assisted living community. Just as perfection is key and should be demanded of daycare centers for children, the same should be true of assisted living communities. However, it's just not happening in this Country. In fact our America is looked down upon by other Countries, for the lousy care of elderly folks. It's embarassing and shameful.

St Piter

1 month ago

What a disgrace shame people are making money at the costs of someones pain

Canaan Daddario

4 months ago

"Honor your father and your mother, Then you will live a long, full life in the land the LORD your God is giving you." Exodus 20:12

d jack

2 months ago

VERY SAD all around ,if somebody wanted to make a LOT of money they would provide dignified care

SuperNova Empress

6 months ago

My mother passed away at age 45 in an assisted living high rise in 2001. She was found dead TWO days after she had actually died in her apartment.

ms.lisa murphy

2 months ago

Don't. Just don't even consider putting your elderly parent in an assistant living facility.

I suffered a period of severely debilitating mental health and after spending time inpatient at a psychiatric facility, it was determined...er, strongly suggested that I should not live alone. I didn't agree. But I had given my older sister medical power of attorney over me and she advised about this matter. Ah, but she balked at taking me into her home. Between her, the therapist, attending physician and an assisted living representative, I sat surrounded by them and felt ganged up on. ,"I just want to go back home" I pleaded tearfully. But the pressure defeated me. So at 47 years old, I begrudgingly agreed. 2 days later I arrived at a facility about 45 minutes away from my sister and other family. The building itself ...was nondescript. The grounds were cared for. It was located in Keenansville NC...a rural town that looked runned down ...abandoned plantation houses day stately and crumbling. Everything was old and dated. A place stuck in time. The assisted living home was the same. Walking in the front door, there's a mixture of odors, like coffee, pine cleaner and urine. The building was built in the 60's, and it was very apparent, no renovating or redecorating for that matter had ever taken place. Tired old fake plants placed all over that had dust accumulated on them. 2 large day rooms ...one at each end o

Jeannie Mitchell Myers

2 months ago (edited)

I pray to this day those that who forced the sick with the C-virus to enter our nursing homes be dealt with, Gov Gretchen for one, that what they did does not continue to get swept under the rug. What they did was very, very wrong ad yet many still voted for her. Why doesn't PBS bring this documentary up? Perhaps PBS world for the left?

Sharon Hovatter

2 months ago

As I continue to watch this documentary, I’m appalled this company is allowed to continue! But then again, they’ll change their company name and continue to operate as usual! Shame on America!

Lara Hamilton

2 months ago (edited)

The problem is Assisted living facilities and greed, but also with state and federal regulations. Our government simply does not care about it’s citizens!

1 reply

MJ Perkolator

9 days ago

I know it’s not always possible to not put their parents in a nursing or assisted living home. But we as their families we must be sure their parent is in the correct home or facility where they will be safe and cared for. If that is not available then we must sacrifice our own money and time to provide care in the parents own home or take them home and care for them ourselves. I am not an expert at all and am not judging anyone. My Dad died in the care of my sister with all in the family helping who were close enough to. My mother died in her own home under the loving care of her children and people who hired them to be safe.

Shame on these facilities who are being neglectful of these dear souls.

Mary Reynolds

6 months ago

This is one of, if not THE best, documentaries on this issue I have watched. Caring for the elderly is a vocation, not just a job, and most of my mother's caregivers really do care about her. Unfortunately, the large corporations that run these places do not. A Corporation cannot love or be caring. Its primary goal is profits. That's just the way it is. My belief is that elder care should not be managed by large, multi-state companies.

I don't believe in government stepping in to run these places, either. The only thing government can and should do is set and enforce regulations. I also think that elder care should be managed by non-profits. The combined $22 million salary of the CEO and the next corporate head down the ladder was a great award by the jury. As perfect justice as you can get on this earth was when they added the 81 cents.

At the very least, I think the corporate headquarters of these companies need to be in the states where the facilities are. That would mean breaking these huge companies up.

Karen Mahoney

3 months ago

We were in Court with an insurance company, and he was pretty steady but clearly on the MACHINE. He could sleep and get cued. Meghan Markle did an excellent job with Oprah Winfrey, to show us they way, when it sensed she was tired or confused, it would take over her thoughts. I also know they feel more aggressive which they assign to assertive, and you don't know what to make of their reaction. It's useless, and we should say it is harmful, at least as a waste of time. They'll produce records about you, but how they helped you recover?

Dora Mccanna

5 months ago

These homes are under staffed and are simply money machines! Family need to visit daily to keep the staff in their toes! Better to keep them home and hire a caregiver.

DONNIE GRANDE

4 months ago

It could be prevented on both families they saw red flags they should have move them somewhere else.

Gordon Poon

3 months ago

I have worked in the clinical environment for 20 years and I can tell you without a doubt, ALL assisted living facilities are crap!! Regardless of the curbside appeal and cost.

1 month ago

All the years as a paramedic responding to these places. Ill never be in one. Id rather die alone in the woods. These places are the most horrible, disgusting, poorly run places and no human should ever be left unattended in one. I have hundreds of stories of neglect and filth and abuse.

Jadeblues357

5 months ago

Coming from somebody was born disabled and permanently in wheelchair all my life what I have learned in 58 years is that facilities like this are never safe unless you keep an eye on your love once daily and it’s just going to get worse because my generation that’s born disabled is aging up🤬I do understand that the families thought they were making a good decision and my heart goes out to them but the best thing they could have done is call corporations like this out and keep calling them out and keep taking them to court. As long as these corporations can keep the bottom line in the black they do not care.Thank you for posting PBS in front line.

Jovita Adams

5 months ago

Holy Spirit of the living God, sweep through everyone of those places like a whirlwind and expose and deal with every one of them in Jesus name

ana Baird

2 months ago

22:55> That was one where we actually FOLLOWED our policies...: he lookd & sounds so SURPRIZED that he could finally give that answer. Im sure its merly heard from bad stakn

TuTu Fox

1 month ago

That man said it was human error ? I would call it NEGLECT. Its sad that families put thier mom or dad in those places where they aren't loved like they would b at home with family. Some just don't want to do with the work it takes to take care of an elderly parent.

It seems to me those facilities look at the $$$$$ not the people.

Rosemarie Back

2 months ago

If you want to pay higher health costs. We can change this real Quick...America doesn't care about the elderly. Including many of their children and aren't willing to go to a Socialized medicine Country Like Canada and The Netherlands . Paying higher wages to the health care staff with better benefits would bring a better employee to care for our precious elderly .

Stuart Cahill

4 months ago

Outstanding report! Until old age happens to people like "Cobb", who will have personal nurse(s)..all is high dollar income for business opportunities. Creepy how Cobbs face lit up re: money. He tripped over his very own foul tongue.

Yup..thousands of dollars per month for incompetent blah blah blah!!

Those poor families...how do they cope with the Cobbs.

Annette Velásquez

6 months ago

This is becoming more of an issue with many childless, divorced seniors - this was perhaps not as big statistically, 60 years ago as now.

4 replies

Deborah Klinlger

2 months ago

I noticed in the beginning of the video that Granger Cobb was very excited at the thought of more business his company woukd get with baby boomer business increase & his eyes lite up with the possibility of more money for Emeritus.

Also he gave excuses as to why residents had accidents because of "human error" which to me was unacceptable..A fine of $601 for the death of a resident is insulting.

Clearly there was neglect & abuse at these assisted living facilities. Shortage of staff was a major player in accidents & death of residents.

The money payed by family members or insurance was more than enough to cover employes, food, medical & living cost. No excuses accepted!!! It's greed!!!!!!!

I would never place a family member in one of these

facilities. Cannot be trusted.

Its a sad society we live in if our elderly are not well cared for!!!!!! Shame on Emeritus. .

Colleen Patten

5 months ago

Find out who's on the board of trustees! From this you will find the connection w/ the politicians in each State. They pay plenty for the "lobbyists"!!!!

Mary Guy

2 months ago

nursing homes and assisted living facilities rank along side child care facilities as covert dens of human abuse

Liz Martin

1 month ago

Mojo Jeinxs is absolutely right; Don't be fooled by the fancy decor in the lobby, or elsewhere inside the building. Frontline had the integrity to investigate Emeritus. I live in another property owned by the fastest growing senior and disabled residence "real estate" companies in the US and Puerto Rico. Look out for National Church Residences, headquartered in Columbus Ohio. They began as a "non-profit" HUD grant recipient to build and/or renovate affordable housing for age 62 and/or disabled. National Church Residences (NCR) has grown so fast they are also now just as fast in the Assisted Living/Memory Care market. And that is a lucrative market for a real estate company masquerading as high quality affordable or low income senior and disabled. I have live in a SW Ohio senior property for over 12 years. Our landlord property manager (of 4 properties) is an extreme narcissist incapable of human empathy, with a bitter hatred of elders, women, minorities and disabled. This evil person has control of the quality of life or the accelerated death of all the residents. Everything in the beginning after renovation in 2010 was nice including the decor. In less than 6 months this building went to crap. NCR boasts of being the dream aging in place residence for an enormous population of senior citizens. That is false in real life. If this property is the best of the best in the US, why does the manager claim there is no budget for janitorial cleaning, garbage removal, pest control or maintenance? I am positive he has been embezzling for a decade now. I personally have been this Manager's retaliation revenge target for 12 years for requesting a disability reasonable accommodation in 2011. Also, NCR is a 50/50 company - half "non-profit" half greedy real estate financiers and lawyers. NCR pays NO TAXES in any of the 35+ states of multiple properties. Because, NCR is registered as a church in every state, BUT, the ONLY church is in the name of the company National Church Residences. I cannot find a single lawyer who defends tenants - they all defend landlords because that is where the money is. I have known over 50 people (neighbors and friends) die anywhere from 6 months to a year after suffering absolutely gross unsafe and unsanitary conditions including NO maintenance or repairs (unless you are on the managers favoritism list of squealers). Also complete neglect or fake pest control of consistent horrifying infestations of bedbugs, cockroaches and rodents. The fraudster manager has complete control with NO supervision. He only comes to work to grab rent checks and to embezzle. What an actor this narcissist is - a perfectionist in acting polite- a incontrollable raging bully otherwise. I witnessed my friend and next door neighbor almost murdered in her doorway 3 months ago. Her attacker was another male resident who was delusional. She is a one-legged amputee in a scooter and this guy attacked her with intent to kill punching her hard over 50 times after yanking her out of her wheelchair and continued beating her and pulling her hair out as she was crumpled on the floor screaming. The manager tried to cover up the attempted murder and even grant her assailant with special privileges that he has always denied to disabled people like myself and my neighbor. If not for the decent judge who forced the manager to evict and prosecute, we would all be in even worse danger.

May Le

2 months ago

I had a brother that stay in the assisted living home and they won’t let me talk to him. He is 💯 disbility and he can’t help himself or talk. Anyone know anyone can help me? Thank you

jlaborer 394

6 months ago

It's a dam shame because we will forget about this story in 3 weeks.

Eve Elliott

2 months ago

Always meds are given out by staff that are not registered nurse's. I'm A RPN IN CANADA . THE D.O.C WAS A CLEANING LADY THEN SHE GOT THE JOB OF DIRECTOR OF CARE . I WALKED OUT I WAS AFRAID TO WORK THERE. I COULDN'T BELIEVE THAT X FACTORY WORKERS ARE GIVING CONTROLED MEDS. WE WOULD SAY HELL ON THE INSIDE HEAVEN ON THE OUTSIDE..

Candy Harrington

2 months ago

Thousands a month is unbelievable GREED!

hattrick

6 months ago

It's a business, it's all about the numbers. Keep the back door shut, in other words don't let them leave unless they are deceased. How cruel, and these are college educated people! WOW

2 replies

Judy Landry555

2 months ago

Average life expectancy in a nursing home is 18 months.

Zoubirking

8 days ago

My father died at 92 years 4 months 23 days of age at home never put my father in elderly home

Oregon32Nurse Nurse

6 months ago

I’ve been a registered nurse since 1998. I remember working as a CNA, in an assisted living facility. It.was.A.nightmare.

I decided back then, I wouldn’t put my favorite dog in an assisted living facility!!

The things I witnessed were horrifying. Residents left in bed all day, in dirty diapers. Residents left in wheelchairs all day. Employees going beyond their scope of practice. Family members need to be there daily to supervise but during the plandemic, they kept families out. This whole scamdemic is disgusting!!!

5 replies

Steven weiss

2 months ago

I have never (so far G-d forbid) had dementia.

But, there are times i have been demented

Karen Mahoney

3 months ago

It's my fault, because people with grievances should get together.

Rosemary Angela

6 months ago (edited)

What happened to those old people is despicable! This makes me sick! That CEO is so full of s**t! Does he honestly believe anyone will believe his crap???

1 reply

Candy Harrington

2 months ago

I am a retired Stna( nurses aide) who worked in nursing homes, for a hospital home health and hospice that went into homes for home health & hospice patients,into assisted living homes, homes, nursing homes for hospice. They were not as bad as you are describing, but not where you want to be. What you are describing is really, really bad.

Linda Bradford

2 months ago

Nursing homes are not the answer either!! I've worked in many and the care is no better!!

Brenzy

6 months ago

As a retired RN who has experience in this part of the healthcare industry, I agree there should be some punitive effort towards the company who you are getting paid the big bucks every month to care for your loved ones. However, the person or family paying for that care share some responsibilities in learning the care requirements for your loved one, and keep a vigilant eye on whether you are actually seeing the results of good care. Otherwise get them out of the facility ASAP. Also, rather than hitting Emeritus with a monetary penalty, what would be more effective is write into the penalty a staffing safety system that Emeritus must not only institute immediately but submit to accountability checks that are reported to the court. Making these for profit companies pay monetary fines just trickles down to further staffing cuts and paying for less costly staff, if anything, and this just perpetuates the initial problem. This is just the tip of the iceberg and the problems are worsening exponentially with the onset of our aging population.

K James

1 month ago

The individual parking spots is not because dementia clients lol drive. It's for their loved ones and private care givers to park.

Alisa Hammons

2 months ago

What they charge at those places is very wrong

Michele Dana

5 months ago

My dad was murdered inn Smyrna DE in 2019 at a nursing home. He was quickly cremated before autopsy since he had requested it. His leg was broken, he was unconscious with bruises on his body per the hospital physician. He was a WWII, Korean War Veteran

1 reply

Richard Martin

2 months ago

The Family could have hired an In-Home Care Person for half of what they were paying per month...

Patrick Baptist

2 months ago

Problem is most families want to be cheap when dumping off their so called loved ones in these dumps, IF you really care about them then don't put them in a home it's real simple. You can NEVER pay anyone to care like you CLAIM to care. You ain't foolin us all.

Ruth Anderson , R.N.

6 months ago

This poor family. Just hearing the story they shared about their experience made me shudder!

ProtMythic

6 months ago

If a company kills someone, they get a fine, if I do it, I go to jail. How are corporations people?

2 replies

Leikili Maile

6 months ago

4 grand a month in that state, the CEO is blaming the customer? And someone who didn’t put the soap away? He knows they run that place on a shoestring and pocket the rest , that’s despicable

2 replies

Team Blanco

6 months ago

My Mother has dementia and will need a facility one day and I worry for her tremendously. More accountability must happen, period!

6 replies

Nancy Ritter

6 months ago

As a single working 64 yr old senior with no meaningful savings, this scares the crap out of mean!!

Best Day Ever

5 months ago

Former,CNA, Assistant Living Staff, Home Health Aide (specializing in Alzheimer's & Dementia, Traumatic Brain Injury) There is not enough staff in the agencies to handle caseloads. A very high staff turnover. Healthcare Staff is aging out..meaning the newer generation do not want to do these types of selfless jobs and the older staff when retired do not have a replacement. I adored and cared for each person I was assigned. One client was being taken home by family and actually wanted to go home with me. 💖. Also clients are placed in assistant living when they are obviously pure nursing home clients. And the family members refuse to move them to accommodate decline or take them home. Also experienced family members coming 1x - 3x a year. Highly Demanding & guilt ridden for leaving family members in a facility. At the end of the day. Keep loved ones home if you can.

J Szoradi

5 months ago

THIS HAPPENS IN ALL ASSISTED LIVING FACILITIES, NOT JUST EMERITUS.

WHAT NEEDS TO BE DONE IS THEY SHOULD ALL GET SHUT DOWN.

UNFORTUNATELY THIS IS THE ONLY SOLUTION.

THE CEO IS A POS! 😡

Jackie Burns

5 months ago

My dad died of “sepsis” within 6 days of going into

Assisted living/hospital for therapy for a broken wrist and broken ankle. There were no other health issues. He started feeling funny on a Wednesday and couldn’t eat. Doctor didn’t come in on Friday rounds. No doctors on the weekend. Monday he was dead.

2 replies

matthew 2779

6 months ago

Any country that doesn't protect and care for the young and it's elderly is doomed

1 reply

Patricia Lee

6 months ago (edited)

I was an occupational therapist. Some of my career was in nursing homes, and home health including residents of assisted living. My Mom was in 2 excellent assisted living facilities not the Emeritus. Also, my mother-in-law had 24/7 private duty care that was very good for 4K a week! One option was for my Mom to have a nursing home but without Medicaid "private care" was over 10K per month. I think assisted living examples were very good and the "medical care" of nursing homes is really overrated. The state would show up maybe 1x a year and look at the documentation and not go near patients. If nurses had had less documentation their care possibly would have a chance to improve. Cliques formed and there were some stupid practices, and rules that didn't help the environment. I think that because there is more good assisted living options for those who can't be alone in their homes is better than the bogus "medical care" for nursing homes. As I get to be a senior I have lost interest in a lot of diagnostic medical care, etc. that would have been more helpful 20 years ago. One drug that I was told that I needed is over 4K a year and it made me feel sick. I don't need more medical care and I think many seniors would agree except for low-level comforts like getting relief from hives or loose stools or home health (which includes assisted living) for therapies once you are home confined. Thank you.

Esther Massey

6 months ago (edited)

My daughter was fired from an assisted living facility for praying with the patients for their healings and spending extra time with them that cheered their lonely hearts up. It is written that a merry heart does good like a medicine but they had a severe problem with her in she helping those that were capable of being active that they kept bedridden and drugged like zombies that purposely kept them from being active. In I myself visiting a patient in another facility I was told by the administration not to help any of the patients. One patient I didn't even know told me that they were being mistreated so that must be the reason they want them drugged so they won't tell it or so nobody will believe them to make it look like they are becoming more and more mentally and physically disabled.

3 replies

Tim R

6 months ago

We pay $7,500 a month for my mother in "memory care." The really nice place was $10,000 a month. They mostly ignore her all day. All the facilities seem very similar.

5 replies

ATL Bench

6 months ago

My wife and I have made a vow to our parents that they will never live in any type of “facility”. They will stay at home with in home care, or always welcome to move in with us.

One of those Creative types

6 months ago

It's a shame what these places pay their CNAs. $12-$14 per hours is what I've heard, plus they're under-staffed and stressed out because they truly cared about their patients.

Emilio Rosa

6 months ago

Thanks you Frontline for amazing work and information n always getting the truth out there A C very professional 👏

Ann Throckmorton

6 months ago

I've been looking at the Assisted Living facilities in Mexico. The residents seem to be well cared for, and the prices are much less than these profit mongers here.

Another thing about Mexico: many homes are multi-generational. Much less Daycare for children, and much less Assisted Living for the oldsters.

5 replies

Karen Masters

6 months ago

This got so much worse during COVID. Facilities were so under-staffed, and families weren't allowed to come in and visit.

2 replies

Sally Clay

6 months ago

My sister had Lewy Body Dementia. She had round the clock care, at her house, in Ridgefield, CT. Her last 3 years, were at The Assisted Living Facility, The Residence, in Darien, CT. The monthly rent was 3700 a month. Everything else was extra. Doctors, nurses, a chef, laundry, hospice, rental furniture, and caregivers. The bill was about 10

Fu Yu

6 months ago (edited)

Shocking !!! Sad n anger while watching ur upload. Families place their trust in this assisted living facility n heart breaking their love ones died prematurely. Kudos for upload to alert others to the potential dsngers. Anticipating ur next one.

Peace.

Marnie Friedman

5 months ago

07/2022 my aunt just entered a facility at $7K+ per month. Her accountant found this facility. I found that the account is “friends” with the owner.

I begged my aunt to allow her nieces to care for her, but her mini stroke made her outrageously obstinate.

1 reply

Michelle Ayres

6 months ago

A Marine vet friend of mine lives in a 2nd story apartment. He had surgery on his foot and fell trying to get downstairs. Wound up back in the hospital. A woman showed up, told him he had to get rid of his possessions and move into a nursing home. He's 62. Turned out that lady's job was finding new patients for her crappy nursing home.

Those women's father was probably THIRSTY because they didn't provide water to him in his room. When you visit, make sure there's water by the bed and that it's being used.

Mark Challed

6 months ago

Oh, it costs a lot of money and the facility is so nice they must be doing a great job. These people are being treated like a commodity not like people should be treated. It's shameful and since there is no oversight and the only motive is profit we will continue to see these warehousing facilities proliferate. Non pro-life at a high rate.

Jane Doe

6 months ago

When my father got Alzheimer’s, I decided to hire a nurse and keep him at home. I set up a camera system and could check my phone at any time to keep an eye on him. I also used Simplisafe to prevent him from wandering and leaving the house.

2 replies

Kirk Slayden

6 months ago

Oh my God I can't believe what I'm hearing my wife of 26 years was murdered by a doctor his name was Dr munter Al Casey he gave her 35 radiations it was way too much he burned her back you saw black line on her back from end to end and it took her a few months of not being able to breathe right because the doctor affected her esophagus to the point it could not open and close and then the hospital St Mary's in Apple valley they kicked her out two times when she had pneumonia and I didn't even know it and the third time she goes in less than a month she goes brain dead and it was lack of oxygen because of her esophagus not opening properly she couldn't breathe there and the medical board of California they're supposed to help you to date they have none absolutely nothing and I saw a thing on channel 7 KABC Los Angeles we're a couple of people died in the hospital just unbelievable stories it's like nobody cares this country does not care about human life anymore I had lawyers tell me I have no case they really do not know what they talking about I was a witness I was with my wife for 26 years now I'm lost thank you Lord for all things in Jesus name amen

2 replies

Frank Denardo

6 months ago (edited)

They mentioned George McCaffee a legendary Chicago Bears 🐻 football player. A friend I knew saw him at Kezar Stadium in San Francisco against the 49ers back in the day. He also saw Ed Sprinkle, Clyde "Bulldog" Turner, George Conners, Bill George, Sid Luckman, coach George Halas. That Stadium was the home of legends.

J.Michael Jefferson

6 months ago (edited)

I just pray that Granger Cobb has to live in the same assisted living center as these patients.With the amount of money taken from the patient and the family there is no reason why they don't take better care of the patient's in their care

1 reply

Dave Ross

6 months ago

The daughters who truly "thought it was best" for their mom to be in the assisted living, even though they saw their mother drugged up, drooling, in the same clothes, and smelling like piss a few days after leaving her there. They did what they thought was truly best for them, not for their mom. I hope they feel so guilty

2 replies

Jam Onit

6 months ago

This is disgusting especially with the amount of money these facilities charge. Its Criminal and Elderly Abuse!

pat land

6 months ago (edited)

During my first marriage my wife started an assisted living facility with funds from her well off parents and a mortgage loan from the govenment so I have some first hand knowledge of this beginning twenty years ago. First, regulation and training IS minimal at best for assited living facilities. She never made any significant profit and struggled to meet payroll costs so at least in this case no one was getting rich off of the elderly. This was a 50 bed/room facility. At the time there were two assisted living centers here. In the other the patients were basically at the mercy of the low level work staff apparently with little management control and there were some pretty awful stories about that place. My daughter was there as a volunteer and told me that residents were begging people who visited to help get them away from the place. When there was a manditory evacuation due to a hurricane that other facility did not have the required evacuation plan and simply stuffed old people in employee cars, gave the employees some cash and told them to take these people away from the coast. It was rumored one died from dehydration. My wife's facility did have an evacuation plan that was successfully executed.

In the facility my wife ran she had only one emplyee working at night for the entire 50 .bed facility because that was all that the state required. The HVAC system was incorrect for use in a facility like this having negative air pressure thus causing mold spores from outside to enter the facility. Mold began growing in the rooms and I insisted she have a mold study done. After I divorced my wife I found a copy of the results of the study and it was not good. I was told by a friend who worked in the county health department that there were fungal pneumonia cases in the facility. She apparently banned at least one family member from visiting the facility because they complained about the care of their loved one. The individual called me begging me to talk to my wife about it but I was divorcing her and I told him if I said anything he would never have a chance. This in facility that began with the desire to provide good service to the elderly community. It makes me wonder how bad the corporate facilities are. I must say my knowlege of how families in most cases completely abandoned thier "loved ones" there never visiting was disheartening. Also there was a case where for a short period a resident needed to use bed rails to keep from falling out of bed. The state inspector would not allow this and the facility adminsitrator told the inspector she would fall out of bed and possibly break a hip and die from it. The inspector literally said "I don't care" and insisted the bed rails be removed. Within the week the resident fell out of bed, borke a hip, and died shortly after that.

I had to put my mother in this assisted living later finding that led to poor care and health issues directly related to this care and likely her death even though I also hired a personal day time care giver for her in addition. I was going to sue the facility for negligence after learning she had bed sores and after finding the mold report. The attorney told me "Old people aren't woth anything" (the cost to bring suit would exceed any judgement if won). That concept shocked me. I was not trying to enrich myself but to punish the facility. "Old people aren't worth anything" ... that sums up my personal experience. When I get too old to care for myself I hope someone simply pushes me off a bridge to my death instead of having to suffer old age in institutional care in this society. Actually I find solace being morbidly obease knowing I will probably die of a heart attack and not live into elder living in America.

5 replies

glenn doleberry

6 months ago

That Netflix movie “ I care a lot” shinned a light on these abuses in Florida

Roberta Hubert

5 months ago

We had to put my mom in assisted living at 92 years old and she said she would be dead before the year was up if we did, but we had no other choice being older and sick ourselves. She was dead in 5 months. At one time she left the home traveling in a bus across town to visit her sister. She died the next day. RIP mom we miss and love you so much❤️

Scott C

6 months ago

It is a shame that our loved ones are defined by age starting when you turn 65 you’re right to choose good healthcare is taken from you you’re right to be able to live at a decent standard is taken from you that is just the beginning of the downfall that comes to all of us as we get older the world looks the other way and slowly we disappear and fake from the picture the world really truly does not care about the elderly not even our government and those who continue to pass laws to take away our rights shame

Cindy Abramowicz

6 months ago

If at all possible, keep your parents at home. You just never know what is going on outside of the home. Ask everyone you know for help - friends, neighbors, church or group organizations. There's nothing like being in your own home cared for by those who care about you.

blessings

6 months ago

The idea of sending your mom/dad to someone else's facility to be taken care of just because they got old is just beyond me. How can that be? Thank almighty God we do not know such cruelty in third world countries, that's what they call us right😁.

1 reply

taslima ghany

6 months ago

I would like you to do a documentary in Nursing home and uncover the horror stories there.

liz giroux

6 months ago

they need to pay their workers a living wage. I work in assisted living for 7yrs, being understaffed is everyday. i tore my rotater cuff lifting a 250 lbs patient by myself because every other worker had to do same. when we would complain, we were told that this is a business and they have to show a profit.

odd anne out

6 months ago

This is the American dream. And it’s not limited to Assisted Living facilities. Nursing homes can’t find and retain staff… Would you want to work under these conditions and try to make a life off of 12-15$ an hour, when Amazon will pay 20$? Obviously, it’s worse than it ever was - post COVID. And we forgot that staff died because they didn’t have protection from COVID. So Amazon looks like a better job, no? Believe me, Nursing homes don’t have support from the federal government. Don’t lie or turn away from that reality.

HHA? Good luck, same deal. Think about the person who is willing to live on 12-15$/hour for back breaking work. Is the picture coming into focus now?

Our foundation is built on greed and independence. If you are weak or vulnerable (God help you if you are poor) this is your American dream. Baby boomers?! Has anything been done since Social Security? No, because the soul of this country is built on greed - not wanting to take care of these huddled masses yearning to breathe free…

So how does an inept country address a healthcare crisis during this slow motion car accident? - yeah, Overturn Roe - just to prove the shallow understanding and morals of this vapid county.

This RN is, like many health care professionals, more realistic about the state of healthcare. There will be no fix for this problem. The problem IS the culture. The culture is built on greed.

Katie Brahosky

6 months ago

I have been a CNA for 15+ years. While some of this information is accurate, it should be noted that not all facilities are run this way. We are regulated by the state I live in, we do report to the state. To lump all memory care or ALF into this horror story is not fair. I do wish that people would be more active in their family members care.

2 replies

truthseeker60403

6 months ago (edited)

We had our parents in one in mid Indiana. My mother went to the hospital with a respiratory infection and when she was released the assistant home would not let her return because she needed to be on a puréed/soft diet. That assisted living center treated my dad well. We had minimal complaints. In the last few years the home changed hands to a big business headquartered in TX. They spent tons of money on interior decoration which was NOT an improvement on the luxurious interior that was already there. Slowly employees quit or were fired. New ones seemed to be less efficient and caring. As a retired RN I seemed to always neon the phone wondering why he had run out of medications and doses were then skipped (heart meds) and other probs. Also food quality took a tremendous dive. Along with nursing homes I hope I never have to go into an assisted living center.

Razan Ali

6 months ago

Please keep your parents under your care. They took care of you when you were little so they deserve to be taken care of them by their children when they become elderly

3 replies

Pam Delong

6 months ago

These CEOs need to remember what goes around comes around!!! They will be old one day too

Vanessa Persaud

6 months ago

The baseball player patient should never be left alone.

He was probably thirsty.

May he rest in peace.

He does not deserve that.

Former home health aid

1 reply

SaudiGold 50

6 months ago (edited)

Make certain you have competent and ample staff to care for your high risk population, sir

mimi

6 months ago

If they found their mother in the same clothes 4 days later and was heavily drugged, they thought the place would be the best place to leave her? Really?

Cheri Mountain

6 months ago

Please every one take heed of this issue as it is prevalent throughput our health care in the U S. I am/was a nurse in skilled care 4 several facilities. Families MUST take an active role in ensuring their loved ones care are being met. THIS IS A BUSINESS!!! NEVER forget this FACT. Those who hold the senior management positions r NOT your family or friends. They r there 2 ensure job security 4 themselves and 2 keep the facility's doors open. They will tell u what u want to hear 2 believe all is well & that they will follow through on any complaint u have. Or will have u believe this is just the nature of the business whether u stay or consider moving your loved one 2 another facility they r all the same. I say,'No!!!" Do Not accept this ! Take an active roll in reporting your concerns starting from the bottom up. Make sure the nurse documents your concerns in the patients chart. Report 2 The Director of Nurses, the administrator, the MD of the facility and the the Governor Board of Health. Never feel if u make a "Stink" your loved one will suffer 4 it, r they not suffering already. Don't pick & choose your battles . Your love ones deserve respect & dignity. NEVER Feel guilty that u r unableb2 care 4 them at home.. REMEMBER U R PAYING THE FACILITY THEIR PAYCHECKS. Stay strong & God Bless each & everyone. And God Bless our Nurses & CNA's.

Roc Liggins

6 months ago

Emeritus is in Seattle. George McAfee died in Georgia. Emeritus CEO said "McAfee's death was a tragedy to us all". What a lie! You didn't even know the guy

Roberta Hubert

5 months ago

My husband had Alzheimer’s and it was very hard to care for him because of my own health issues but after the experiences we had with my mom and assisted living I refused to put him in a nursing home. Believe it or not his doctor turned me in for abuse. I was shocked that I would be accused of abuse for not allowing my husband to be put in a nursing home when I could better care for him than anyone. After being investigated for 3 months the investigator closed the case saying he couldn’t believe that anyone would say there was any abuse because my husband was better cared for than most cases he had seen. What is wrong with our health care system? What are they really up to???

5 replies

HiDesert004

6 months ago

Most of these places pay staff minimum wage, less than what McDs is offering now.

Theresa Williams

5 months ago

“When you get them in that building we were under pressure to keep them in that building at any cost.” Including lying, coercing residents with dementia to sign new HCPOA documents and no telling what else. Greediest people I have ever dealt with.

1 reply

David Hardister

6 months ago (edited)

This is absolutely correct. These facilities are poorly regulated, staff are poorly trained, and the residents are entirely too sick. As a former EMS provider, I reported many of my observations to no avail. The regulators do not care at all what is happening at these facilities. Hell, the regulators cannot even ensure an appropriate standard of care at NH is carried out.

However, a $23 million verdict is excessive for an 81 year old with advanced disease processes.

2 replies

SrJackquito

6 months ago

It’s unfortunate because just they are large the verdict amount is large.

No, they became large by cutting costs and putting profits first before providing the services that they were charging for.

Again, lack of oversight is an issue. It seems regulations are in place but no funding for oversight.

Mony Venegas

6 months ago (edited)

If they only need "assisted " living why can't their children assist you the little that you need or get someone to take care at you at home. I get it taking care of an elderly sucks but these corporations wouldn't be in business if people didn't send their elderly to these homes. My mom lives with us and believe me its HARD. But I just don't have the heart to send her to one of these places.I can't believe people who see their parents suffering there and still choose to turn the other way and leave them there! Its nice to blame the facility to tame your guilt but YOU took your mom there YOU saw she was suffering and wanted to come home and YOU left her there and went home without her even though you saw her drugged and smelling of urine and with clothes from 4 days ago!

1 reply

Savannah M. Laurentian

6 months ago

No one loves you like your own. We need to deal w problem of families abandoning their elders. Where money & human misery meet, no good can come of it.

1 reply

iknitbecausemurderisfrownedupon

5 months ago

"that was one where we actually followed our policies and procedures". and how many times do they NOT follow them?

Verokkllk Ramirez

6 months ago

If you can pay 4000 a month just pay someone to take care of him at home

Alex M

6 months ago

Meanwhile in 2020 when almost all the early COVID deaths were in such facilities.

Anna M.

6 months ago (edited)

I worked one year in an “ upscaled “ assistant living a completion corporation of Emeretus. What I saw there it was shocking! It was not ideal situation for caregivers nor residents. The Management cared only about keep the facility full . Nothing was important to them only the money. I left after a year but the memories still hunting me..the pay is extremely low and the stress level is extremely high. Nobody working there as caregiver because the passion but as a Steps-tone. $11-12 per hour pay is a joke

Bella Steppars

6 months ago

There was a low bottom super discount store in a state where I live that which was stack them in and sell them cheap that’s no different than what’s going on here. Not that the care is cheap this industry provides underpaid underqualified people on the cheap, and keeping the staff to patient ratio at the very very bare minimum makes the company a lot of money…

John Talmage

6 months ago

Let's have the elderly cared for by people who's principle goal is to render dividends and growth to shareholders....what could go wrong, right???

.....we're all getting older and if things don't go ideal for your retirement plan....this is what you can expect too.

Fun, huh?!?!

2 replies

Daylin Lott

6 months ago

The women who left their mother even after seeing her condition are morally responsible, too, perhaps more than Emeritus.

2 replies

heather zloty

5 months ago

That stuffed shirt nursing home CEO was ecstatic at the idea of there being so many more old people for corporations to abuse and exploit!

JEF SantaMonica

6 months ago

This is the HONEST TRUTH. Facilities do not have enough or qualified staff. I had to hire a companion to come in 5 afternoons a week as there just wasn't enough care. They don't wash their clothes enough, stains are not treated, the food is terrible and I had to buy herbs, spices to perk up her pureed food. I tasted the food and told the GM I wouldn't eat it - it was just awful. The staff would park them outside and never checked if they were in the sun or not. Many times my companion would just take her for drives to change the scenery.

The whole industry needs to be regulated.

Elin Derfler

5 months ago

Marketed towards those who think high expense=quality care, so sad 😔

Tanya Terry

5 months ago

Heartbreaking. I am 73 years old and this frightens me.

2 replies

D O

5 months ago

We need to ask ourselves one question about everything: Is it provided by a corporation? If it is, we know we cannot believe a single word we're told. I was a marketing exec for two corporations, one of which produced prescribed medical equipment. I got sick of lying for a living, and in marketing, that's ALL I did. Take my word for it. CEOs do not care whether they break laws. I was told very directly, "We stand to gain more than we stand to lose." This is deregulated toxic capitalism, and it has no business in any form of healthcare.

1 reply

Phyllis Devries

6 months ago

My FUCKING ass! This is exactly how my husband died one year ago here in Juneau Alaska the capital of the state

4 replies

Diann Showers

5 months ago

And this guy will be right there to rip off EVERYONE. You can ALMOST see his excitement in his face

Plums Mom

5 months ago

The expert witness doctor is an abomination to doctors everywhere. I am a nurse. I have worked in assisted living. If this woman had been turned and repositioned at least every 2 to 3 hours while in bed the pressure ulcers could have been avoided. Absolutely pathetic company.

babytinyh

6 months ago

Perfect case of corporations doing what corporations always do in a free-market capitalism system: increase profit at all costs. The only reason this is painful to watch is that human lifes and dignity are the sacrificial lambs.

We americans have been deceived to accept that as long as we have money, we can always buy anything we want. Elderly care is a prime example of things that shouldn't be left to the free-market or for-profit corporations. Heaven forbid that anyone says that without half of the country screaming "socialized medicine" or "communism". May God have mercy.

biski

6 months ago

I think it’s better to not have memory, that you have children and they don’t care for you anymore, isolate and not love .

It’s a shame after all they done for society and their families. Better not remember because it’s very painful.

Terri

6 months ago

Arizona has a great program for assisted living in private homes overseen and regulated by the state. My mom had fabulous care at a home by wonderful people from Romania. They loved her. We did this when we could no longer care for her at our home. She needed around the clock care. We are so thankful for the wonderful people. It was 3 years ago and paid around $2500 for private room board and care. If anyone needs help with this in Phoenix area I would be happy to give some resources.

1 reply

Ronald DeSantis

6 months ago

You went, found your mother drugged and in horrible shape and thought it was best to keep her there? That’s stupidity on their part and their mother could’ve been alive.

1 reply

Rafe Hollister

6 months ago (edited)

There are several assisted living places near me. The cheapest I found was $5500/mo. Now I don’t know about your family, but nobody in my family or friend circle has this kind of money. The way we Americans treat our elderly is criminal. Other cultures place so much more value on their elders and here we charge the hell out of it. Absolutely criminal. When I get this old, take me out on the boat and push me out.

Transfiguration Yah

6 months ago

WHY families will not leave their loved ones in their home & hire private care takers that will take care of their love one & it's a lot cheaper

3 replies

Patricia ROWE

5 months ago

A WOMAN, WHOSE BODY IS ROTTING AWAY FROM BODY SORES AND WITNESSES SAY,""" SHE GOT THE BEST OF CARE""".....HOW SAD THAT IS....

Doctor Bright

6 months ago

In Massachusetts, Vinfen corporation runs things like assisted living facilities called IMGLEs. Intensive Medical Group Living Environments. I'm trapped in one right now. We recently had a resident choke to death while the staff was sitting around in the office. Another got COVID so bad that he couldn't even get off of the couch. The staff, in full PPE, ignored him. I felt bad for him, so I gave him water and juice. Because of my complaints, he ended up in hospital by morning. He never came back. A few days later, I ended up in hospital as well. They don't have enough staff at night, and the ones that actually care about us are few and far between. There are so many issues here that you wouldn't believe it if you saw it!

1 reply

Rosaria Birrane

6 months ago

4 to 7 thousand dollar per month is plenty to hire home care!!!

ska punk OI! alternative living

6 months ago

This is why I say thank God for Europe and England when you when I retire I'll go back to England I can live in comfort and not worry about any bills I'm like America you're being debt until you die and they won't treat you right because you got no money to pay for this so called for profit Hospital basically a capitalistic empire.. what means if you got no money you on your own my friend..

IDGA£ BamI

6 months ago

We must through our "Public Leaders" demand that laws which cover nursing homes must be for assisted living as well. It's a sad thing to even think about what happened to these Wonderful God given People. I definitely don't wish this on anyone. I feel "Huge Corporate Businesses" should be ashamed of Not making "Requirements" for employees to ensure that they "Corporations" are protected as well as the "Clients". It's a two sided process in which "Quality Care" should be the TOP PRIORITY. And then it's good to put yourself in being a victim of "negligence" and really if you were to get old and receive the same care you'd want it to be a peaceful process without the casualty of "abuse"?

1 reply

Rodrigo rodrigo

6 months ago

Paying money to make your folks disappear..blame the kids and parents ...

Jane Doe

6 months ago

It makes me so happy to know that $hitty companies like that can and are sued for all they’re worth and more!!! This is a prime example of how evil capitalism can be!!!

1 reply

ska punk OI! alternative living

6 months ago

My thing is where do people get six $7,000 a month to pay for this I guess it's called the golden age for a reason.. people who have to pay for it.

Linda Weaver

4 months ago

Shame on the whole system. My lo has dementia and I’ll never let him go there.

MrTwenty20video

6 months ago

39:51 "Memory Care Community" . "We call it Memory Care neighborhood". I can tell what this corporate goon is all about. She's awful.

Rita Stevenson

1 month ago

God Bless you - The world NEEDS more men such as your self,

If not for you she would of suffered a very hard and pain filled life of NEGLECT, ABUSE, and financial exploitation - There is many doctors who prey on the weak, meek , elderly, deteriorating elderly patients, whom REQUIRE a LOT of personal one on one primary care,

Assisted living seniors homes, are NOT Palliative long term care NURSING facility,

Aging is a process, some of us age well and maintain our independence - where as some seniors require one on one assistance -

many to most NEED home care assistance, with daily hygiene, because their mobility and balance is no longer that of an able bodied independent individual, =

I worked in Community Health Care services - I saw a lot - to fully understand that old age is a fkn rip off,

our bodies betray us,

We all must be able to provide for our selves - by being able to afford the help we require

Deirdre Helena Wells-Dziadkowiec

3 weeks ago

Its a MAFIA ... I was my mother's caregiver for 14 months to prevent her from entering these types of HELL HOLES aka SH'T HOLES ... its horrible

Dan Thomas

6 months ago

That defense attorney for Emeritus was one slimey character.

2 replies

Richard McLeod

2 months ago

Does that woman REALLY think a memory course for a few or a lot of hours training is going to solve the problem! Assisted living is a terrible joke that is only going to get worse.

Gail Carey

2 months ago

I won’t even go to a doctor. They are controlled by these big medical corporations. One major system in my state holds their doctors to 3.5 minutes with each patient or they are reprimanded.

ska punk OI! alternative living

6 months ago

It's very very important to be as independent as possible so you don't need to go to a home like that and pay thousands of dollars a month just to live.. this is why so many people retired are buying RVs and traveling and going away so they can live free and simple that's what I'm doing. I refuse to go to these retirement homes and pay thousands of dollars a month Justice around to watch TV no thank you..

Mary miles

6 months ago

Great video. you've remind me of what someone once said❤The richest people in the world build networks; everyone else is trained to look for work.” “There is a difference between being poor and being broke. I once attended similar and ever since then i been waxing strong financially, and i most tell you the truth...

11 replies

Nikolet amber Dewater

2 months ago

These people are filthy worthless thieves we need to have more regulation in these businesses people don't need to die because of other people's negligence and that's what I see pure negligence makes you wonder how they got an operating license that they are so a understaffed being untrained or see they just don't give a s*** first I went to the Assisted Living Center and then I would sue the Sheriff's Department for not diligently doing their damn job

Shirley Carmack

1 month ago

I'm living in an assisted living apartment. I rarely go out of my apartment. Alot of time I really need help, but that goes un heard. 2 washing machines for 3 floors of people. One of the machines smells like old stinky mops. So I don't want my clothes washed in that machine. Only get $50.00 a month, and that's supposed to cover all that we need. I could go on and on. Just very frustrating!

Brendalee Jones

1 month ago

THE FAMILY SHOULD HAVE TAKEN CARE OF HER. THEY SAW A FEW DAYS LATER HOW NOT TAKING CARE OF THIS WOMAN. I BLAME THE FAMILY, 2ND THE FACILITY..TOTALLY DISGRACEFUL. HER FAMILY COULD OF CARED FOR HER. SHIT ASS FAMILY 1ST, 2ND FACILITY..

Smoky O

2 months ago

Such a disgusting level of greed. Also, I miss Will Lyman’s voiceover work

Kimberley

6 months ago

Assisted living is bare minimum care.. to keep an eye on.. so to speak….a beginning decline in personal care and mental competency means the need to move on to a full care facility that will meet their needs.. l miss my work.. l loved taking care of these people.. 10 years experience and they let me go because l refuse to be injected with a mystery fluid .. it is very disheartening 😔

Joyce Campbell

2 months ago

Many of the rest homes have many of the same problems.

Leander Rowe

5 months ago

"If that happens in a daycare facility, the government would take the negligence differently." Similarly would you leave your child in the daycare facility if you witness negligence and your child is left with dirty smelly diapers ? Then why leave your mother there after witnessing she was left in a filthy state. That's the mother who later walked out of the window and plunged to death.

Treat and love your mother like your own children, reciplicate the love and care she gave you throughout your life !

grumpygrandma

4 months ago

Would any of the Emeritus execs put their parents, or themselves, in any of these places? I don't think so.

Scorch429

1 month ago (edited)

If one of my loved ones ever tried to kill themselves and failed and ended up in even more pain, Id lose my freedom putting them down. Its the right thing to do, and I understand not everyone agrees.

Ma Vic

6 months ago

Assisted living should not be for dementia patients.

3 replies

Avlan Schuck

2 months ago

It auto played this after watching a video on kids being sentenced to life 😂

Mary Guy

2 months ago

Oh my God Merle this should not have ever happened

ska punk OI! alternative living

6 months ago

This is a beauty with Europe I'm England they take care of their own people when they get old for free in America it's a different country America is a capitalistic Empire you are on your own from birth to your grave.. everything is about money money money money you can pay for it going to be homeless this is why I'm buying a piece of land build a little tiny house for myself so I can leave free to myself without paying for that..

Catholic Life

2 months ago

They have unlicensed medicine administrators. It's soooo sad they don't care.

pullt

6 months ago

Can't wait to get old.......

Alexander Wayne

3 days ago

l will forever be indebted to you I will continue to preach about your name for the whole world to know you've save me from a huge financial debt with just little investment thanks so much expert Mrs Harry Ava

16 replies

Rachel

2 months ago

i have worked in some longer term care dacility . i thought those place just like jail . most owner of facilites don't care about residents . they care about just make money from them . some place is very dirty , resident room just like trash room . lazy caregiver no responsible nurses could find in every facilities . i have thought serior house in America would be so nice , senior would be respect and care for . i was really been shocked when i first time had a job in a memory care sineior house . i think American treat dog much much better than treat seniors! . wish everybody know that you may will be one of those poor senior one day no matter you are a rich lawyer , manager , or successful businessman now unless you choose home care .

Kovy E

6 months ago

At a buffet, I personally sneak corn into the buffet so others can enjoy them. I hide 6 boiled corn ears in my jacket pockets. It is a joy for me to see other patrons of the establishment eat my corn thinking they were part of the buffet.

3 replies

FreedomsPromise

5 months ago

Check state laws.

Some states allow cameras and the home cannot stop you.

Ohio allows cameras.

Mathew Austin

6 months ago

Most people don't even realise that the economy is collapsing and there is an increasing rate of unemployment worldwide 🌍 so take advantage and prepare while things are still on the shelf in the store.

29 replies

Emily W.

2 months ago

42:06 he is giving himself away as a liar here. Touching his nose like that is a typical sign of a lie. 🤬

April O'Neil

1 month ago

This won't be popular but...20+ years as a nurse and many in long term care with assisted living under my supervision as well-the issue is too large for outsourced care-neighbors need to care for neighbors-at home. Do you notice who you see in these places? They're white. I taught nursing school-we had a Nigerian student say "what is a nursing home?" he was surprised because in Nigeria people take care of people-if they have no family, someone from the village does. You would be looked down upon if you had uncared for elderly. Other ethnic groups/races seem to do a much better job. We kept my mother-n-law at home. Not easy but we did. No way she wanted to go, she had worked it and knew as an RN also. I don't have all the answers but I do know it is white people and we can do better

1 reply

Daniel Morgan

2 months ago

Won’t lift a Finger to help these Seniors ,War Vets Gramma and Gram-pa’s but sure as hell Break a Leg saving an Overdose Addict

Ann Estrada

2 months ago

don't they know they ve created a system that WON'T BE THERE FOR THEM or their loved ones, when their time comes???

bluewren R

1 month ago

I don't quite understand this when the cost to the family is that high how come the same amount of money cannot be used by personal family to care for their aging father or mother?face-fuchsia-poop-shapeback their they said more than $4000 a month was spent on care? What a world we live in today.😈

ANTHONY GENE PULVIRENTI

2 months ago

These elderly are the americans that time forgot.. I went undercover in 5 various nursing homes and assisted living. What I saw what I experienced was unspeakable. Thefts of residents money and belongings, abuse physically and mentally. Drug abuse in an alarming rate. Chart doctoring, yes I spent 11 years going from place to place, I was physically abused by a nursing home " nurse ". Yes this subject is close to home, the consensious of people who believe you send your elderly to a place to die you don't know how true this is.. Tony..

girl38rock

5 months ago

The higher ups are well trained in explaining the benefits like a commercial like robots .

Kathy Hewitt

2 months ago

There is many nursing homes in our country like this. It’s a money making deal with no concern for residents

Loretta McGee

2 months ago

Don't EVER talked to the V. P. or president or spokesperson of these businesses 🤔! They're nothing but a business 😵🥺😥

sylvia hanna

1 month ago

This seems to be everywhere in the USA.

Linda Meade

1 month ago

"Don't come by for a few days." Those aren't red flags, they'e screaming sirens🚨🚨🚨!

Lisa Carden

2 months ago

Yuck the glee on his face about doubling his billions is totally disgusting !!!!

🔥👿🔥

magnavox61

2 months ago (edited)

How is it that “we the people” can protect the criminals without badges in a place (prisons and jails) with 24/7 supervision; however, when it comes to American Citizens; with memory loss; who are not criminals without badges..we can’t protect!!Maybe it’s because it’s the criminals with badges; who are committing the crime!!

Kelly Jones

2 weeks ago

Elder child and prison care should not be for profit

Debbie Mehmert

4 months ago

I worked in a nursing I’d like to see shut down. No one is trained and I’ve seen and heard some terrible things. I could write a book.

Carolines Kittens

2 months ago (edited)

I had to leave. no staff. And the ones who told the truth were not treated right by management

Angie Bervinkle

2 months ago

my bieghbor went into assied care home and he died from a drug od from the meds he was prescribed he was on a deadly combo and the Dr and the drs. and rn as that facility I had a stroke that left me half paralyzed spent in pllamer unable to living by myself

Joy Winfree

2 months ago

45:00 they tried to buy off the FAMILY. OMG.

Grace is Amazing!

2 months ago

8:01 that man pisses me off. He couldn't care less & is making excuses.

FLOWER

2 months ago

CLOSE THE DAMN PLACE....SUE THEM...RELATIVES ARE PAYING TOO MUCH MONEY AND THE CO. IS NOT TAKING CARE OF THE PATIENT .

orangemocha

2 months ago

Why don't they just take care of him at home.

W Fredo

5 months ago

These complaining people are obnoxious. 1) People don't want to care for their aging family members themselves, 2) they don't want to put them in a nursing home, and 3) they don't want to pay for assisted living.

Every option comes with trade-offs and none of them are perfect. If you don't like assisted living, choose one of the other two (or come up with something better) and shut up. This "We all DESERVE world-class everything, and nobody should have to pay ANYTHING for it" approach to life is sickening.

Andrew Gonzales

4 months ago (edited)

I quit working this job (I’ve passed organic chemistry for fuck’s sake) because of these reasons. There is not enough staff, I was paid $25 per hour previously and then was paid $15 per hour. I had aced AP biology previously and have passed college psychology.

Baby Mendez

5 months ago

Who cares if they are a rich family. That has money . And needs somebody to take care of their mother or father or other's. If they are getting treated bad. They deserve to take you to court. And leave that company. With only one pair of dirty under. Take it all from them. Screw that company

isabella live 2.0

2 months ago

it's the ignorance of the son that should be charged

Theresa Rossi

2 months ago (edited)

I wrote this 8 minutes from the start of this program and just before the end i came back to edit this to say that they pointed out everything(and more) i wrote about is the same issues that these people are finding problems in the assisted living environment. FIRST 8 MIN. STARTED HERE: The assisted living and the C.N.A. are under paid and understaffed, the individual states sets a ratio how many workers per residence and these companies/industry's make sure that they just squeak by, example the ratio is 7 to 1, usually there is 2 workers to take care of 14, those 2 workers usually have to bathe ,feed, clean rooms, launder close, now you usually get few that are bed ridden and will need 2 workers to lift, wash them, clothes, feed them because they can't feed themselves mean while buzzers are going off in different rooms needing assistance whether they have fallen or just needing your help with something, but you can't get to them because both the 2 workers are busy assisting the bed ridden resident, I had seen dehydration, not being bathed sometimes for a few weeks, dirty sheets that haven't been washed in a month, missing close, at the end of every shift we had to fill out a observation form, and I was told by nurse not to write things like (example) room 8 patients so & so appeared dehydrated, we were told not to write down stuff like that, but that is what those forms are for, FREAKING ridiculous. just way to much to list all, but I thing I have spoken enough to give you a tiny bit of this industry. Shameful

Grandma of Rexford

2 months ago

If it had been a daughter they would have checked their mother but the son's rarely do anything but sit there. Strangely the boys are always glorified, yet the girls do all the work.

girl38rock

5 months ago

Trust no one always check on your family

Abigail Andino

4 months ago

My God, ethics first……lodge your complain……I’m glad that someone out there is looking into this and trying to out it up at the top of the pile.

You know why nothing happens?

Because they’re dying anyway.

And they ALWAYS FIND A WAY TO RETALIATE.

The best thing to do is is to get all the patients family members addresses, the emails and addresses to government offices, names/emails/addresses to reporters like this, and work on a mass distribution of your concern…..sent all at once mailed all at once return receipts requested and go live on social media documenting the day you send out your communication.

Make sure everyone knows that everyone else is getting a copy.

Nobody cares cause they’re dieing anyway……not my sentiment…but that’s why they don’t give a shit.

Then they crucify the “hero’s”.

Fk these people.

What a way to die.

To live in misery for months and months like a prisoner being told when to wake up when to shower (if any) when to play games when to eat and what to eat and when to go to sleep ……. Fkn TORTURE.

And the ones that don’t get visitors…….OH MY FKN GOD.

John Smith

2 months ago

Who cares what someone was or did, when you get old nothing is guaranteed

Danny D

2 months ago

It is about about the money. They didn't want take of their own mother

rev. reality

2 months ago

They treat you good till the money runs out.

Andrew Gonzales

4 months ago

I can’t believe the defense attorney said that, that is fucking disgusting.

Martha Kendall

2 weeks ago

The only thing keeping the elderly from being taken care of in their own homes (or other high quality care situations) is $$$.

SithLord Hibiscus

2 months ago (edited)

I loved myjob but had to quite due to burnout. i cared but we were always hsort staffed and with a 20:1 ratio, you can see why. I was choked punched, slapped and no one cared. we got paid litle. Adult children just dump their aging parents and run. YOu have to take whoever is willing to work. That was 64+ hrs/wk they EXPECTED. I'ts a two-way street.

lettice corless

2 months ago

But your father told you his wife was not being treated well! This is the fault of the families not wanting to take care of your own. I, wanted to go to a extended living apartment, my daughter said No!

Kate Moore

5 months ago

Disappointing to see the family holding out until Mom dies to suddenly go to such lengths and efforts with secured legal counsel only after their mom is dead. To now try and look like hero’s by suing the nursing home after acknowledging they watched their mothers demise and overall health worsen every day she was there, including their father pointing that out and asking for help. Now moms dead and seems like they see an opportunity to cash in. I work in these facilities, some are better than others. Some are not good at all. But from having experience in well over 50+ buildings, I state with confidence that families who are really involved in loved ones care would definitely see poor conditions or know without a doubt they do not want their loved ones staying somewhere. I call bs on this family. Im not making excuses for poor conditions but shame on her family for waiting until they see an opportunity to cash in once mother has died.

Emy Barker

1 month ago

all the people speaking on this will someday be in the same spot….. that’s a lot of folk dying for no good reason

All those daughters… aunties…. Damn

Amelia Toreson

1 month ago

If you have that type of people in a facility things like that should not be out . That is not human error that is incompanece . There is no excuse for what happened to that man . To pay that much a month and the family is washing his clothes his sheets are dirty he's not bathed . Thid placed should be closed down . This news every day

cheryl campbell

2 months ago

I worked in Carlsbad, California. One room $13,000. One lady paid $16,000. $4000.00 nope. Not in California.

Lin Qua

1 month ago

You know those signs you see outside your work place 'xyz days without injury'? Put a sign on the front of the place listing average length of months still alive after admittance. Otherwise no pride in their work?

Harper Welch

4 months ago

These guys are great at making excuses. Reminds me of Big Oil or the tobacco industry.

Fe Conway

4 months ago (edited)

👍🏼At 24:25 min. Former Employees speak out on Understaffing, workload & unqualified Medical Rm employees. 👍🏼& sent registered letters to Seattle corporate offcs & “Ethics First” anonymous hotline.

Susan Stebbing

2 months ago

the government should mandate strict rules and if they are not followed and prison time for rule breakers

1 reply

Brian Baitson

5 months ago

Once again corporate America drops the ball, based on greed, no social responsibility @emeritus

Fatumata Holloway

2 months ago

This is horrible for the seniors

Gina Hall

2 months ago

That's the problem with kids these days... back in the day's children took care of Thier parents like they're supposed to... Noone is going to care for your loved ones like family... They've been conditioned to be separate... grandparents are supposed to help raise the grandchildren... Children are supposed to take care of their parents.. not their pockets!!!!

girl38rock

5 months ago

Great Guilty of that poor woman's death.

medic13601

2 months ago

Pt's with Alzheimer's Disease or dementia are not suitable for placement in assisted living facilities. They need close supervised care. I have seen too many elderly people is assisted living that should not be in that type of facility.

Karen Mahoney

3 months ago

For conspiracy, try conspiracy to commit murder if they use neuroleptic medication.

Tammie Rose

2 months ago

the thanks you get for having kids

chris koenig

4 months ago

Its sad they are in it for profet only dont care about the residents when someone has dementia he or she should be watched all the time especially at night and tey are prone to wonder there should never be incidents in my opinion i worked for assisted living /altimers one side was altimers side with 3 floors dimentia floor one floor 2 was next stage and floor 3 was full blown altimers there was never any incidents when i was there

Neutrality

1 month ago

People getting rich off of old age. This should not be allowed in the U.S. It should not be allowed anywhere.

reglagirl

2 months ago

I’m in this category now

Richard McLeod

2 months ago (edited)

Why can't families take care of their own, as was the case in times past? All of the homes of the families in this video look alike pretty nice places to live, BUT not for your parents.

Then when something happens in a large facility, they completely blame the facility when part if not all of that blame goes back to the person't family not taking their OWN parent's into their homes and not place them in some supposed fancy facility. This is not going to change regardless of the regulations placed upon the facilities or even the families. People don't care these days. It is all about the money..........Follow the money trail.

THIS IS THE BIG QUESTION?

Joanna Davis

2 months ago

This documentary is a microcosm of our country today. Money drives this industry. They could care less about the people in their institutions. I have a friend who is suffering from Parkinson’s disease. I Dx. It. I asked her if she has seen a doctor about her halting speech, memory loss and behavior changes. The answer was no. I checked this out and it was actually true. She has no family. Signed a $600,000 contract to hand this money over, then she pays $600 a month to eat in the dining room, she has a bad knee. Her room was the furthest from the dining room , 1/2 mile, so she was isolated to her apartment for years to eat her meals that arrived cold and unpalatable. As we speak, she is deteriorating and not getting medical care. I believe this is the constant in these places. Money, money, money. When Linda dies then institution keeps $300, 000 of the $600,000 she paid to get into this place. No family, who gets the other $300,000. I bet I know. And, no incentive to keep her alive. Worth more dead to the corporation.

Jolene Mullikin

3 months ago

I live not but a block away from an emeritus run assisted living facility, the reviews for the facility are worse, than the hospital run nursing home in my town.

thinkin outloud

4 months ago

You should have had your dad move in with you as opposed to throwing him away into a nursing facility.

Kattie Thomas

1 month ago

How do you mistreat and elderly person

Stephanie brawner Wall

5 months ago

why didnt they take their father out and care for him ?

Accessorize Again

4 months ago

Pay a Person 3500 a mont and keep your loved ones home

Joan

2 months ago

the cost of these FACILITIES, you could easily bring someone into their home,

cynthia warren

2 months ago

Emeritus needs to be shut down; staff cannot handle the workload- need to hire more workers!!!

Vickie Courter

2 months ago

once a yr state came in then we had new blankets // after that they got put away till next yr

rhett janes

2 months ago

I'm just going to stay home when I get old it's a lot cheaper

Cie Kai

2 months ago (edited)

These facilities cares about wealth and not health.

Karen Mahoney

3 months ago

(She was Italian and it wasn't anyone's fault.)

MJ camper

2 months ago

budgie amparo was sorry she felt that way you dont feel that there isnt enough people there either is or isnt. and why in the hell is this doctor richard tindall even talking if that woman was getting the care she needed and they said they gave her she would have been sent back to the hospital for treatment of the sores before you could see into her body! mind you this was assisted living not hospice. hospice is where they should have sent her

Jeri James

2 months ago

Mr. Parra danced around the question. he did not answer the question. he knew he couldn't give a reasonable answer or one that would not blemish the company. Karma will befall him.

king kong

2 months ago (edited)

Like anything for profit business, the issue will always be.....how to cut costs and make MORE PROFIT......

Are for profit nursing homes doing any better?

People in nursing homes die of abuse and neglect all the time,

and get sued all the time.

I believe in community based supportive care

People should stay at home for as long as possible if they wish.

If they go to a home of any sort.....Business managers and the stock market aren't the answer.

Carolyn Horne

1 month ago

These companies are lying, I've worked in both, skill homes and assistant living are basically the same. And when they are bed ridden, you supposed to do range motions so they want get bed sores, then oil them down. I worked night shift, so we had time. But we would have anywhere from 10-12 patients each, we complain about more staff but wasn't in the budget. These people are crocks and probably paid off the witnesses to say she was very well taken care of, fact is day and evening shift just really don't have the time with as many as they have to take care of.

Edith Arriaga

2 months ago

Greed it's all about the money They will take anybody anyone

Karen Mahoney

3 months ago

If you just stayed home, none of this would have happened.

Oxford Montello

2 months ago

The road to hell is paved by health care people.

Tracy Ozbun

2 months ago

You have to also organize pt Before going in. Long process.

Curious Viewer.

2 months ago

It's going on 2023 and Shit still ain't no different, lets keep it real.

Honestly folks if u can have a care taker take care of yr loved ones right at home! They rather be @ home with there families and spend the last days with ya's. It's NOT easy but at least there at ease there o.k.. 5 stars or 10, different paint or pictures to match the carpets there ALL the same!!!

Judith Grace

3 months ago

Best to keep your loved ones home, or use a less expensive country.

Worship with Words

2 months ago

Mr. Cobb is the creepiest. What a slime ball organization!

Vital Energy

1 month ago (edited)

I hate when people say they can’t recall some shit!!!

You recall something !!!

Unless you got Alzheimer’s yourself !

matteo gottie

2 weeks ago

hope with cams now people can see there loveones everyday

Maria Peric

2 months ago

Nursing homes are simple cemeteries where most of families than can take care of their loved ones, prefer to throw them like piece of garbage, in those terrible places called nursing care facilities.

susan sharpe

2 months ago

This is why I will NEVER ALLOW MY PRECIOUS DAUGHTER (AKA CASH COW) to live in one of these facilities. Buy their B.S., sentence your loved one to suffering, neglect and probable death.

Pamela Leonard

2 months ago

Lower income seniors can not afford any assistance living establishments or senior communities. I've checked several places

itohan

2 months ago

😭😭

A Clem

2 months ago

They are trying to blame the underpaid, understaffed, staff members for these things when it is the fault of the corporation itself. Nursing homes are just as bad though..They routinely hire nurses to do administrative jobs leaving only 2 nurses on the floor to try to give meds to 25 people and when the inspector arrives they hurry administrative staff onto the floor to make it look like they have more nurses on the floor than they ever do. Patients are in bed all day only gotten up for meals then right back to bed. They change the patients diaper every 2-3 hours so patients have to lay in their own waste for hours, and they only shower the patients once a week. This is common place.

Angie Bervinkle

2 months ago

this is why these places that don't take ppl under a certain

Jennifer Mallard

4 months ago

Don't they hire NURSES and CNA'S😮

Ursula Smith

2 months ago

Business should be state owned. Look at Switzerland and Scandinavia. They doing very well with elderly care. America is too cooperation style. I could not live there! I wouldn't either.

Johnny Ringo

4 months ago

Assisted living is not 24/7 total care.

T C

1 month ago

You complain and talk to the manager.

Kay T

3 months ago (edited)

Threats are made to patients and staff, the staff is told to back up others. Oh yeah, I saw it or I went in to help her several time an hour all BS. If not, you are fired for not lying for them The truth has to be known. If you cant visit unannounced, place hidden cameras around to see what is being done. Better yet CARE FOR YOUR OWN. DONT PUT ANYONE YOU LOVE IN ANOTHERS CARE.

Dan McC

2 months ago

I'm a targeted individual harassed by the police, their famiies, friends, confidential informants, firefighter, ems, army buddies & families, etc, etc, etc, etc..the long arm of the law...I have no criminal record, non drug user, I don't even drink(since 2012), I work at a well established restaurant, I volunteer, I bike, surf, walk the beaches and boardwalks here along the Jersey shore, communicating and smiling all the way..I'm a proud, loving uncle and brother to my sister and her family...despite all of that, I do live alone and I filmed the police 2x. And for over 20yrs I have also been researching & sharing a lot of the evils hidden in plain sight in our world..I'm a target. I'm a person...anyway just sharing this along the interweb..thank you all, be safe every1 ✌❤‍🩹

95KIPPIE

2 months ago

Oh my God he’s really trying to cover their asses! Why doesn’t he just say it they don’t have adequate or qualified staff to take care of all of the patients. End of discussion!!

gary100dm

2 months ago

How does this compare to Canada or the UK?

Kathy Fann

5 months ago

This Has to Charge absolutely

girl38rock

5 months ago

Lawsuit is a start.

Heritage

3 months ago

wow.. HOW is this allowed to continue

Shelley Charlesworth

2 months ago

Impaired decision making indeed! Humans were/are supposed to die in their 70s when they are still self sufficient.

Not drag on into the high 80s or 90s and require 24 hour care for years. I never knew of anyone over age 85 who could live alone without help. And the old queen dead at 96 and people were crying in the streets! MY goodness 96 is a lot of years of life and more than most people live. She had been living on borrowed time for 20+ years!

Anyone over age 50 is in “act 3” of life and there is not “act 4”.

Choonja Lee

2 months ago

My husband had stroke and in kaiser hospital ask him to go home. I am his wife , 83 years old trying to find care giver for him for 8 hours and difficult find one. He need to have G- tube stomach feeding. Change diapers. He can’t swollow. Can’t see, can’t talk, can’t move. Crying enough. Still trying to find care giver through my friend for 8 hours Monday to Friday. I will care the rest. He live with me for 55 years good life. He breathes by himself, move arm legs by himself. Thankful of a living.

Teresa Bustamante

4 months ago

U should take care of ur mom instead.putting her to a Nursing home.All of us we need to take care of our Parents until they died.It's our turned to do it to show the Real love to take care of our parents.Because without them we're not in this world now! I hope everybody think that u don't want also to put ur children to a Nursing home.Just do what is right and hive them Love,Care,etc.

cynthia warren

2 months ago

CEO said- It is a fact of life for mistakes- elderly person to die if the elderly person is not supervised by an assisted living staff ?? Need to shut down this company; if a child died in a childcare facility they would shut it down.

onein inone

2 months ago

keep your elders at home.

girl38rock

5 months ago

They charged 10,000 a month.

Leonard Ruffing

2 months ago

It is not possible to pursue unbridaled wealth and profit and care for the elderly and failing senior citizens a different approach must be sought a different way of life where the people take priority and lives actually matter the time is now a way forward is available your pursuit of profit leads to hell the alternative to joy and happiness and love perhaps somebody will say to emeritus NO MORE I will lead my loved ones home not for money but LOVE and then the people involved will have peace and joy and simply say i did my duty for love not the green back dollar

anybody understand?

James Maxwell

1 month ago

They paid Mississippi off

Jimmie Clark

1 month ago

Kids should be taking care of their parents ,This is ridiculous, put their parents in a home and when something happens they want to sue the nursing homes .I have taken care of my parents for 14 years now,and yes you don't have much of a life but you know your parents are in good hands with you taking care of the parents .Children should stop being selfish Yahweh tells us to take care of your parents dont throw your parents off in homes they took care of you dammit take care of them.

Linda Ripp

2 months ago

Sad

Fatumata Holloway

2 months ago

High way rubber. They need to investigate.

Patricia Kirk

2 months ago

This is disgusting and this company should’ve been shut down immediately

Yolanda L Cheek

2 months ago (edited)

😥 why they not out of business? I would have took my mom out! 3 days no bath and highly medicated. They admitted her for money. That's the bottom line

Stephanie brawner Wall

5 months ago

all things are supposed to be locked up that they could get into

Theresa Chiorazzi

2 months ago

Just like the Bible says money is the root of all evil among other things. Believe it.

Penelope L Goss

2 months ago (edited)

110222 - 35:01 Leslie Clement - Elder Abuse Attorney - I learned something in this clip - California Laws/rules and regulations

Tom D'Silva

2 months ago

my mother was killed by her assisted living place. they sent two untrained temps to assist her and broke her arm. she died from her broken arm. the food was unfit to eat. my mother in law must have died of starvation. the food was so awful nobody could eat that that garbage. if you could not feed yourself you did not eat at this place. they would tell us she had eaten and she had not eaten a thing and couldn't the food was so awful. i would see people slumped over in wheelchairs way too long that needed to be in bed. buzzers going on and hear people screaming, "help, help,!" no help coming. people laying in their own filth and no help coming. they are hell holes. even with family visiting. what about people who are alone in the world and have no family to visit them and look after them? many of us are alone and will be prey for this cruelty. i pray that i and those i love can die peacefully at home in our sleep like two friends of mine who died at home in their sleep and go home to be with the Lord this way and not be subjected to the hell of these places. God be with us and help us. the staff scoff at people asking and begging for help. my uncle lasted for one week at assisted living and passed away. people could wonder off and not be discovered until it was too late. people had fallen out of bed and no help coming and they just lay their on the cold floor. it was blazing hot in the summer and they must not have used airconditioning. lots of theft in these places. God help us and have mercy on us. amen

Adela Lax

2 months ago

It's all about money! Pay more and if you sue this money will shut you up!

The love of money is the evil. Do not care about life or taking care of humans it's all about money, money 💰 money!!!

Nora Gonzalez

1 month ago (edited)

Bad Texas you need a license to work in a nursing home and assisting living. They have a Dr on call or at least here in South Texas

ewa skolyszewska

4 months ago

They have beautiful bildings but there are only cold cold walls walls is not heart inside nobody controls how horrible life residents have.

Fatumata Holloway

2 months ago

Please hire your own 24 hour care for your live ones.,let themstay in theit home its better.

Theresa Pitts

4 months ago

PrOPUBLLICA gotta love em.

Drew Murdaugh

2 months ago

Keep your loved ones at home and hire a nurse the CNA to take care of them. This nursing home I'm in only pays them$16 an hour so you could have somebody take care of them for 10 or more hours a day depending on how much of an invalid they are. America disgusts me because this is how old people are treated they are literally thrown away like garbage. I see it here lots of people in here with no family. This place charges $5500 a month the care is mediocre the food is less than mediocre don't do it to your loved one if you can find a very small facility one that has maybe 15 or 20 patients that way they get really good care

Fatumata Holloway

2 months ago

They do not jave the staff, They simply do not care about those people it about the money!!

The Happy Sheep

2 months ago

Imagine if you will, you have one job, to keep 25 or more clients who are all incontinent, to keep them clean & dry during an 8 hour shift. I being generous because the truth is the aides are tasked with doing so much more than just that. Now imagine you are a client, who has to lay or sit in a dirty depends until your aide can get to you. And oh btw, her/his fellow staff-member called in sick today, so you gotta cover their people as well. That rock that needs to be looked under is ugly, ugly, ugly. And I am talking about the good employees.

Linda Hurley

2 months ago

Why don't these selfish sons and daughters stay home have less money and goods and take good

care of their elderly parents.

I loved my grandmother so much that I would never think of putting her in a nursing home.That is an easy way to shrug your duties to your families.

Your children will look at what you have done to your parents and do in kind to you.

What goes around comes around.

1 reply

LetsBeHonest

4 months ago

Poor man was probably so thirsty ,thought it was cordial..to drink that disgusting tasting liquid!

Daniel Degracia

6 days ago

First world problems: " Sending the old fart' , away". Families problem, "what a joke"

Joan Boyce

1 month ago

This company is pure evil

Ba Bab

2 months ago

The Healthcare system and nursing care is a broken system.

1 reply

Jim Preston

2 months ago

nursing homes are close to as bad, understaffed, under educated, for profit businesses, I know – present resident, 65, MS, not much help at all!

Shadow

2 months ago

Got lost. Hi Micheal, Hi

Jennifer. Read your conversation in comments. My message was to Jennifer. Agreeing she's doing a good job .luck to you born.

Marie Green

2 months ago (edited)

Oh no mister big shot as a person who worked in many nursing homes there was never supposed to be SITUATIONS! You were clearly negligent and the fine you received was not justice for the gentleman who should have NEVER been unattended. I wouldn’t send my dog to that place! And by the looks of it you are not caring for those residents OMG this is horrible

Cats Eye100

2 months ago

Baby Boomers will not stand for this—at least that is my hope. We worked ourselves to death for a better life, and this does not cut it!

Debbie Dingess

1 month ago

You mean to tell me that a woman was in assisted living and fell out a window and no one did nothing there well let me give you some all of some advice I know some people cannot help that they have to put their parents in a nursing home and it's hurtful myself I helped with my father and I would always help with my mother she's still here with us but it is sad that our country cannot protect our elder I've worked in them and let me tell you I have seen some stuff I don't work into him anymore I'm retired but God please thoroughly check nursing homes

Susan Stebbing

2 months ago

more senators should sign into law for assistance living regulations to shut the bad people down permanently

1 reply

ttraceytlt123

2 months ago

We are living in a human grocery store

girl38rock

5 months ago

Holidays there's few workers at residence to save money.

Bernita Ewing

1 month ago

The CEO is criminal

Samantha Burton

1 month ago

Check out the look of utter disgust the inteviewer periodically gets on his face!

In the story about Merle, it was particularly obvious-- Granger Cobb (Mr. Suave Executive Dude) is all comfort and smiles as he justifies Merle's death: "'That'" ("that" is how he sums up Merle and what happened to her) it was something they could not have forseen or prevented-- after all, the second-story windows opened(!) "only" 12 inches... Yep, just an "unfortunate" insert gentle smile, lean forward in a friendly way situation...not a person who was neglected egregiously and suffered a horrible death because of it. He's fortunate a look of disgust is the worst punishment he's faced; he's already got lots and lots and LOTS of blood on his hands...and I bet it continues to flow to this day.

girl38rock

5 months ago

Ppl w dementia need more than 1 caregiver their combative n violent.

montbob100

2 months ago

and they kill em off when benefits run out and or medicare/medicaid,LTC. my wife who died in one and thank God medicaid covered it because i could no longer take proper care of her.sad.

Lori LN

2 months ago

Understaffed, underpaid bottom employee like CNA , nurse’s stretch out & burnt out meanwhile CEO / upper management enjoying their bonuses 😬😜

Carole R

3 months ago

For anyone who would like some good information, look for Teepa Snow uploads her on YT.

Peony

1 month ago

Why did they leave him there???????????????????????

*Monk-E*

2 months ago

** 9:55 just look at this mans smirk when he talks about how in the years to come his pockets will be getting fatter because there will be a MILLION per year in elderly looking to enter his facilities.... That smirk is sickening.... He can't help but smile at the wrong moments, thinking about money... He doesn't have a place in his heart for elderly he has a place in the bank, for the financial gain he gets from faking he cares about elderly..

girl38rock

5 months ago

Not human error corporate greed.

Rosie Duran

5 months ago

If you love yours parents do not sent it there. Take care your parents at home with private nurse

Catholic Life

2 months ago

This CEO is all about the money....They pay nothing, work 1 staff member all night for the whole building. It's the TRUTH....

Theresa Pitts

4 months ago

Im not even 10 mins in and I almost cant watch this.

Kay T

3 months ago

These Homes are all Corporate owner, they are profit driven, The residents often are abused and neglected.

English Rose

2 months ago

Check out barrington Oakley Ohio. Many belongs damaged broken cut up or stolen. Hilldale want access to all personal accounts stock etc. you do not have to provide this. $12000 a month and they don’t bother clean her teeth.

Deborah Doe

3 weeks ago

Why didn’t you change hospices? This is a break down by the nursing home employees and family for not moving him home or to another hospice for the elderly. Not an old folks assisted living home.

crystalsswtor

2 months ago

You are all disconnected and you can blame human error all you want, but it was flat out greed, due to the fact that you limited how many could work in each facility

Linda McCormick

2 months ago

The Emeritus rep got SO excited talking about the future possible profits.... sooo sad.

girl38rock

5 months ago

Assisted living just looks homely n have activities n better food because they charge 10,000 a month

Ann M.

1 month ago

Do you realize that you could get on a ship for $4,000 a month. Do you also realize if you go into assisted living and you act odd they can put you in a nursing home. And he's homes don't really do a good job I'll tell you I've worked in some of them.

Tim Durpos

2 months ago

They sure charge a lot of money

La Fridamanía

5 months ago

How sad that he made good money to provide for his family only to end up in a place like this, this is the USA for you guys!

Thomas Riley

1 month ago

It's all about money what else always about money

Jason Morse

3 weeks ago

$600 ... That should tell you who the system cares about...

bbfreetube

2 months ago

23 nmillion would pay for many employees for better care.

Catholic Life

2 months ago

They are ALWAYS short staffed... Constantly understaffed.....

diana perez

1 month ago

Wow

Debbie Stinnett

5 months ago

Understaffed and underpaid. I stay because I love the residents there! it's frustrating. overwhelming and has no perks whatsoever. I believe there should be no for profit homes. I don't care who owns it. it's ALL ABOUT PROFIT.

jazzie cat

2 months ago

I just send them to my Bother who want to send my mother to one!!

Deb Davis

2 months ago

Why no sound?(

becky parker

3 months ago

Many (75%) of the staff can barely speak fluent English and certainly cannot read and write it. The residents can't understand their thick accents but they mostly speak in their native tongue which agitates the residents even more.

1 reply

Abigail Andino

4 months ago

I hate ……and I do mean HATE……these places…..and by places I mean the administration.

wendy Swain

2 months ago

People have zero common sense. They don't think things through. Do you like to leave your children with strangers? Just because you're paying them? Be serious

CRP LLC

3 months ago

Lies, lies, lies! My mother was in Bickford Cottage in Davenport, Iowa and the Nurse on duty didn’t inform me my mother was almost is a comatose state from toxic levels of medications. Her Neurologist prescribed one med and her Primary Care prescribed another that were not to be taken long term. Her head was hanging down in her chest like you would see someone who had passed out. She could lift her eyes to communicate but her head couldn’t be lifted.

I wish I had the strength to take them to court.

God has a special place in Hell for that Nurse.

When I arrived to visit I annihilated that nurse for allowing that to happen and know I was coming to visit her.

PaulaakaPaben

2 months ago

BS! We visited my Hubby,s Step Aunt when her son was out of State! She was laying in Bed with A Fever, Obviously they had not got her out of bed and up ,to prevent Pneumonia! I asked why they did not give her something for her fever! They said she was under do not revive! I told them giving her asprin was not asking them to go against that policy! They finally called her step son to get permission to give her Asprin! Me and my Hubby stood there until they got permission! Then went back in to see her again! She died a few weeks later of the Pneumonia!

Joy Winfree

2 months ago

34:00 bad injuries

Terrence. Terry. Lynch

2 months ago

That’s one place won’t end up I hope

LifeOfReilly

1 month ago

Of course it was in Seattle…

RL Myles

2 months ago

3,500 a month to take care of your mother in a nursing of assisted living that's a lot of money a month. Mom could have stayed with you mom is getting that much money she has that much money for her care mom could have stayed in your house with you then you could have built a room onto your house a room a room big enough for a little sitting room and television with her own little personal refrigerator black for her things that she like but the grandkids don't have to get into when they go come home and looking refrigerator she'll have her own little personal stuff she'll have a personal stuff that you're having her bathroom girls I think you guys was negligent now you want to sue somebody look within yourself you did the neglect that was your mother. People we got to start investigating our own self and our own motives why do why do we do the things we do it does not make sense 3500 and you could not keep her at home she can live with one daughter for 2 months the other daughter for the next two on and off if you're living in separate homes it's a benefit for Mom and it's a benefit for you guys and you can't see it now if you a person that will whoop your parents hit him or beat him and not take care of them well myself personally if I had a child and they would they have that tendency to want to beat and whoop me not take me out to the stores or sometime or places then I don't want my child beating them someone that I care at 9 months and that I raise and that I did without things so they could have I sit up and I did homework and when they were sick I was there with him through the colds and the earaches the children's get washing their clothes ironing them taking them here and taking them there for events yeah I don't care how good you raise them Satan is talking and everybody's ear and he don't tell everybody the same thing so if a child is going to do that to you hell yeah I would rather be in a system of living place and let a stranger beat me and tie me to a urinated bed but that's just me I think the daughters did it with uncaring affection for that one that birthed them and took care of them all their life I want you to know we all belong to God some of us is not his children because we choose not to accept him but he still is the creator he is the one that put every seed and everything he made my parents are custodians our children's belongs to God and we are keeping them and raising them to the best of our abilities to the glory of God and for the glory of God no man no woman humanity not at all created and placed in everything of seed everything God put here as raw material man can improve on it when I said man ladies I'm talking about humanity that includes you also but we got the searching search our self don't get critical with other people when our parents don't start crying when they die in a place like that don't try to come on with sympathy for people that have sympathy on you if it's two of you mom could have never been a burden stay with one daughter for so long and the next daughter for so long if it's a month or too much you put it on the counter and say it's your time and then if they have to be somewhere and they can ask you you do me a favor keep mine for 2 weeks and then I do you feel a favor when you want me to girls you were negligent you were negligent a lot of people won't tell you that but if I was before your face I would tell you you were negligent of course the sister living place was negligent but really everything lies at your feet you put her there.

3,500 and you couldn't keep her at home what were you doing that was so great that you didn't have time for your mother. Well it is a good thing that I won't be to judge. You would not want a case if I had to be the judge because I believe in setting up proper example for the next person to let them know know you're not going to come up here and sue somebody when you had the opportunity and Mom had the money she could have stayed with you I'm not going to do it no you would not win a case you're not entitled mom was entitled to stay at home with those she was familiar with and if you did not have the impulse to hit her and beat her you should have kept her at home.

I love you I love you much but you're as much fault even more fault than their assisted living facility that was your mom and you chose to put her with strangers that you knew nothing about different strangers that come with different personalities when I say different personalities I mean they have different culture it's a job when you put her there you put her where people was coming to do a job and get paid for it and that's it you put her in a place where someone push off what they should do on their shift and leave it for the person that's coming on in the next shift work shift and some people lay up and stuff so long you know a friend of mine he was a man I'm unmarried and that's been about maybe 32 years ago or maybe 30 years ago so I went to visit him cuz I had heard he was in a facility and he was laying in his bed and I was talking to him then I got ready to go and he said you know he kept mumbling and I came over to him I said what is it you know and and I'm fixing his blankets on him you know and then he would take his feet or something and kick it back off I try to put it back on him and I said I don't want to see your private parts you know what what you doing and then the last time he kicked the blanket so far off and the bed clothes he was sitting in a pile of his poop I mean a big pile look like it had been there for days and boy that I I suggest be still and I went out there and I told him come in here and they suggest a minute I said no you come right now and it came in there and I said look at this he laying up in this stuff and it didn't hear like for days and I said and they said well we'll take care of where you leaving I said yes I was well we'll take care of it I said no you going to take care while I'm still here if I'm here to midnight or to the day the next day tomorrow you taking care of I got to see this and I pulled a couple so far back and I said get on it and you know they got they got on it he was in a hospital rehabilitation cuz he had had a stroke he was not married but he did have some adult children was he my boyfriend no I did not have a boyfriend I don't have one nine I don't want one I don't Jesus Christ is my boyfriend have my husband and my love everything my provider My Savior Jesus is everything so I just knew the man and they took care of him back there and I said I'll be back tomorrow and the next day and the next day and the next day to make sure he's well kept cuz he had had a stroke he couldn't talk his hands just kind of they were cripple up from the stroke but I had heard that and I was being a good sister sister in Christ by going sending and seeing did he need anything because he used to do Bible study with me on the phone and at the church yes when people getting paid they are very negligent not with him he had had a stroke and he was out of the hospital but next door to the hospital and rehabilitation for him to start having therapy to get back to a better condition where then he could leave there but no we don't put our peoples in harm's Way we don't put our people that's not love that's not showing love and they I can see it if you don't have money and if your parent don't have money and most time you don't pay for it yourself that parent's income pays for it who treat them right and treat them decently that's love treat them the way you want to be treated would you want to be strapped down in a urinated poop fill bed. I just had to say something I just had to take it home baby I just had to take it there $3,500 even if you want to go out with your friends you could have hired someone to come and sit with her someone you know or you think you know them real well. Mom or pops is an access they are not a liability and when you they're not only your assets while they're living with you they are an access of spiritual access when it come to God God said honor thy mother and thy father that it will go well with you and he will heal your land land does not mean the dirt out there in the street and in the yard it means your body that's right so it will go well with your land god stoop down and create a man at the dust of the Earth you know when I be eating chicken a real stuff I said it's some good tasting dirt this is some good tasting dirt cuz God called the animals forward think about it just think about it I know it's deep so in your spiritual blessings will be much better than your material blessings and like I said I know if you didn't have nothing in mom and dad didn't have nothing that's your only alternative but Mom get that much money a month or pot getting that much money a month no the judge don't need to give you nothing I love you much you did wrong ask God for repentance give him repentance and when you meet people try to teach them so they won't do what you did cuz what you did was wrong I'm not trying to make you feel bad I'm more or less trying to let other people know they need to get a priority straight love you much in Christ Jesus name amen God bless peace peace!!!!!!

ES K

2 months ago

This is abuse and the CEO is lying

girl38rock

5 months ago

Yup they were responsible for his death.

John Doe

2 months ago (edited)

I would rather dispatch the services of Dr Kevorkian and pay him, rather than experience the hell of nursing homes and assisted living.

I pulled our father from the one in our city after finding out the unethical practices, abuse and neglects of the facility. If you research you can find videos of such issues. There was a couple in particular where staff was physically beating up the residence. One was of two nurses and a female elder resident and another video (which really pissed me off) of a young non-white male staff deliberately punching an old defenseless man. The elder was unable to do anything but lay there and receive the blows. He was moaning in pain.

Keep all this mind when admitting your loved ones. Do a thorough research, stay on top of staff no matter what they tell you and always make your presence known. Ignore all their sweet-talking and let them know of your legal pursuits if anything was to happen to your loved elders.

Alina Mitchelson

2 months ago

I don't get it if I came somewhere & my mother reaked of urine and had on same clothes for 3 days. I would take my mom home. Not leave her. The place is jacked up so are the families

*Monk-E*

2 months ago

25:06 hear me out.. If this facility of 80 residents charged a minimum of $3,000.00 each person they are bringing in $240,000.00 A MONTH and that's on the lower side of cost of living some people pay upwards of $5,000.00 a month ..... That is several salaries of caretakers in just one month of living expenses... How then the Hell do they not have enough staff.... And 80 people is a very small number of residents comparably to many other facilities. These facilities are get rich scams and most people will end up there unless they die early which at this point sounds better to me.

IRISH AMERICAN

2 months ago

Here is what's up & you can write this down. If you send your parents off to a care facility, because you won't care for them, guess what, you are the problem.....

These old people started making like a buck & a quarter an hour & now they are supposed to pay $5,000.00 a month. GTFOOH

Tiger N_I_F_R Imeri

4 months ago (edited)

SHE TOLD YOU she can not bare being there but you still left her there....and ALL AMERICAN always want money when someone dies

Rosie Duran

5 months ago

The daughter shouldn’t take care home.that’s family job to care for seniors

Jana

2 weeks ago

America government know these facilities are understaff. I am a homecare certified aide. These places are not good. 2 aides per 14 patients. Food can be placed on table though the patient cannot feed themselves. I has seen so many thing working as a private aide in facility that means I care for one person. But I can say I have been traumatized by the evil of this industry. Another thing that happens. This facility are informed when government officials are coming guess what they contact homecare agencies to fill in as their employees.

Lia Kayte

1 month ago (edited)

Granger Cobb, you better ,mister check senior houses at night, when owners of senior houses relaxing at a nice houses. It is sad, but is true.And some people from senior houses never outside for fresh air. I never ever in any condition will go in senior house. God, NO!!!!And thank You God, I still Young.

Anthony Respass

2 months ago

Is this excess concern for monetary gain.

katescame1

2 months ago

Corporations are no good. Corporations are after money not providing service

Ann M.

1 month ago

My friends sister is who put her in there and Beverly was fine

1 reply

April May

1 month ago

I couldn't watch this. I was misled when probate would decide who would be POA or a Guardian. Resulting in My Pops being removed from His waterfront home and placed in assisted living. He has long term care health insurance and veterans benefits! Now, His so-called, Guardian owns the waterfront home! No one ever gave Him a choice!! Any effort to show this outrageous stripping of all His rights and liberties has been futile! Adult Protection or The resident rights worker, do nothing! It makes Me sick! I can barely find peace with it! I call The so-called guardian out and He gets punished! I am the only person who rescues Him from this prison and now have been limited to taking Him only once a week. The battle has been lost! I can't get Him home because The guardian bought His home! The cherry on top of this insanity is that His guardian is a nurse! A nurse who locked Her own Mother away!

Lorraine Patricia

1 month ago

You girls should been taken care of your dad just like he took care of use😡

Debra Bader

2 months ago

Never put me

And assisted living places. Love, l Mom.

Weirdo Makers

1 month ago

Brookdale Assisted Living Durham NC, cost $6100.00 per month for efficiency room. This is paid out of pocket with no help from Medicare or Medicaid. Short staff, horrible food, worse than school cafeteria food, medicine often not given on time, several times wrong medicine given to residents. Staff is overworked and under-paid. Shame on a greedy corporate office, Emeritus Corporation.

alalouis1

2 months ago (edited)

Assisted living is not the place for dementia patients. They are for people who might fall or need help with medicine.

1 reply

Karen Mahoney

3 months ago

The law says you have to have enough training to meet all residents' needs. Humans are cognitive. Couldn't you say the law says they must compile and consider all of the evidence? It's only in these situations where they also have the obligation of records (which the patients also have, but they don't respect it.) It doesn't even sound like normal testimony, where you would take an oath to testify under the Constitution. The other Countries say we have camera tricks, which is happening because of all the methods superimposed. They must be falling from the neuroleptic medication. They won't even say what they give them. I think the people are more competent than me to be able to death with that, but I'm sure they become functionally less competent, and they seem to resign themselves to the party line. Then, I supposed they're going to want to help the ones who we need. That would be Dr. Pori. You're not going to believe this, but I heard from Jeff Dahmer today! It was so nice, because he's nice! He took a bet, based on information that I valued my solid stature to get a job, and the way he had stated it was good men need to work! Working is listed under the Declaration on Human Rights.

Tiffany O'HARA

2 months ago

why don't families prepare for old age? adult children have years to do so. Mothers and fathers take care of their children but when it is their children's time to care for their parents,, children fail their parents...

ttraceytlt123

2 months ago

Cause you'll find the whole evil gov slithering under that rock

Nott There Yet

2 months ago

Shameful

L S

5 months ago

High rent, crappy food. I lived in one as an outpatient.

Verna Harris

2 months ago (edited)

These Savage wolves blinded by greed.

Fatumata Holloway

2 months ago

He is dead wrong. Look how he talking about tje situation.He doesn't care,its about the money.thats all they care about.

Ashley P

1 month ago

They closed the asylums and opened these...

SaveYourMoney

7 days ago

For 10 dollars and hr I’m not doing nothing

Deb Hurd

2 months ago

For profit healthcare does not work. But, $ is all that matters in capitalism and for profit healthcare is the most evil example of this.

Karen Mahoney

3 months ago

Fraud is a good case.

girl38rock

5 months ago

Hes lying I remember complaining n I got told there's a staircase of complaining n then they set u up n fire you for bologne.

Vickie Courter

2 months ago

Sounds like this person wasnt mobile so she should have been turned every 2 hrs to prevent pressure sores that can be sepsus //or gangreen // it only could have been prevented if she was moved on a pillow hip to hip // plus a lotion rub helps skin break down

Fatumata Holloway

2 months ago

I agree the have no proper training,.she's lying,.they need train people or get professional people in there.

Richard McLeod

2 months ago

Dedicated worker's DO NOT EXIST! Maybe a few, but indeed they are really few competent worker's.

Shirley Williams

1 month ago

And the Dr's at the hospital said NOTHING???

So somebody is/was getting $paid$ to shut the

frigg up!!!

Peery Erskin

2 months ago

Well I say goodbye for now.

DI stylist

2 months ago

Bottom line is...segway....money! REVENUE...ok yeah..memory care....forget 'memory'. It's just hands on care and connection for 'individuals'.....that takes caring individuals who are not pressured by a time/constrictive system. .that is solely driven by money....boom

Andrew Gonzales

4 months ago (edited)

Thank you for writing a resignation letter. Thank you for resigning.

Pear

2 months ago

Why didn't thiese ladies not just pay for a companion? Better to stay at home when you are confused.

Salome Newsome

5 months ago

Assisted living is a mess

Salome Newsome

5 months ago

Assisted living is a mess

peggy sue Giggles

5 months ago

this company now is called brookdale.

Bobby

2 months ago

Murders shouldn't be allowed ever

I..Am..

2 months ago

Convenient this is being announced right about when assisted suicide will be coming out.

e c

2 months ago

the guy with the mom last story is a tool.

Sharkgirlogz

8 days ago

Villa scalibrini is a good one.

Monica Koziol

3 weeks ago

These PERSONS are the Elderly-Throwaways and! nobody cares while help to them is scarce. to absent!

girl38rock

5 months ago

Money buys crazy a place to live hes lying.

Carin Wiseman

2 months ago

This Cobb guy should be ashamed.

brilliant light

2 months ago (edited)

And this is 2022 going into 2023 and this is what these people and for my matter I'm 767 I show you oh no i won't be going in no assistant living because i see it today in my area of time because I'm right across the street from assistant living Do you all sometimes wonder everything that's put on YouTube is drawn out as a documentary or anything else I understand documentaries understand that people want to get out there and speak what they seen or what they have had to deal with when it comes to people not taking the opportunity of being the normal accepting view of another person get it all understand what I'm not understanding do we want to bring it on YouTube in this form Is this the platform we're doing let's get the truth out straight up clear and understanding after all What happened to our government that was supposedly responsible responsible and taking care of the people because these people are old they're on medicare or medicaid or both so let's take care and give that word medicare a very much caring opportunity to regard people Good luck I'm getting anyone to take that opportunity to help people as getting older in my age ideal with situations in my physical body that everyone overlooks or says oh that's just authoritis no I think there's a lot of stuff out there that mimics your so called authoritis and it's not authoritis but meanwhile the patient which would be me gets no care just overlooked so I move on And I try to get through it as best I can because I'm overlooked sell hopefully I can get through my elderly years without going through something like When no one takes the opportunity to look and see a depth of what really is going on

Ngunhlei Thawng

4 months ago

Right.

Swissted Chef

2 months ago

So, VPO, what are you doing all day long?

Snookums Coffman

3 weeks ago

They should be closed

matteo gottie

2 weeks ago

look what nY did to them when covide hit :(

RL Myles

2 months ago

I really don't see why a child would put their parents in an assisted living home I really don't understand it and then I do understand it because they don't have the love of Jesus Christ in their heart.

The joy of every parent is the one they have their grandchildren and if time is on their side oh yes they look forward to their great grand they have all that abundant love in their heart for the generations that is behind them to come but when our children's they are grown they forget they think they're so intelligent and they abused the parents by placing them in a senior assisted living place with strangers when parents love to see their children safe and their grandchildren's and hopefully they're great grandchildren and these parents have an income it's not like they heavyweight on you not at all they have nice incomes. And Medicare they even pay even the relative to take care of you because they know that they should get the best care from their child did you see what I said should yes they should because they can always have and afford someone to come in daily or either you could take him to a seniors nursery like you with your little child and they'll be there and then you pick them up and bring them home and they'll be home with you in the evening and they'll be home with you on the weekends they're not coming there someone that don't have an income. Whoever hearing and reading what I just said think about yourself just don't think that cuz you got a child they going to be so superb and looking after you not necessarily regardless how you raise them it's not necessarily some people raise their children very harsh and very wrong and they're very cruising them and in my 81 and a half years I have seen some of those children be the best for their parents and I have seen some parents that was so good and loving and bending over and yelling and wanted everything and tried to give their child everything introducing their child to new things to learn and to experience so then they can make a choice and what direction they wanted to go when they reach the adulthood yes I've seen those good parents and they have babies and they babies grow up and they babies are not interested in that parent so I am a person that says you don't know what you raising you don't know what you having you don't know what you having and you don't know what you raising and I think back and I I think of what God Said he said love 💕

Him first first and above everyone then love your neighbor as yourself. That means your parents your spouse your siblings your children's and your friends God is to come first and if he is not first most likely you will not be obedient in caring for your parents because when you honor your parents you are honoring God and no one can do for you what God can do for you so examine yourself please examine yourself. And see are you in

And ask yourself do you have the faith the Lord Jesus Christ Faith me believe do you believe in Lord Jesus Christ well if you do be obedient to him because there is rewards for being there for your parents really when you come down to it they are really not your parents they are your custodians God is your parent and if you had good parents to you you ought to thank God for that good custodian of his for every seed man did not put it in the earth God did he put the sperm seed in the Earth the meet up with the female egg as he did in trees apple trees peach trees walnut trees pecan trees he put a seed to replicate after it's on time man had nothing to do with that God supplied it all the raw material and man may have improved on it a bit for the better of all of us and your parent is a child of the most high God and you are a child of the most high God so sit down and speak to yourself and I hope you understand if you are one of those that is in favor of your parents being in a system living place that you would reverse your thinking from wrong to right when parents are at home they can do so much for us when they're with their child especially when they're still active especially when you got to run off the work your spouse have to run off of work and the kids have to run off of work you've ate breakfast you're some parents they can start the dishwasher they can't do heavy stuff but they can go outside and water the plants when the noonday sun is wilting the inpatient flowers yeah inpatient they don't they don't last good under the sun they start with they got to have water but they are pretty they can do a lot of little things they shouldn't have to but they want to and that wanting inside of them to do something for their child and their grandchildren that is what keeps them living longer yes it does .

I appreciate the man that went got his dad and kept his dad for the last 2 years of his life and he said he missing the day and it's been over 30 years sir I appreciate you and I salute you in the name of Lord Jesus Christ if your parents

Raise you they could have put you in an auction home they did not have to keep you go to work and feed you clean you and you didn't even have an income to help. So if you're putting your parent in a situation like that around strangers different strangers coming in every day they shift afternoon shift and night shift unfamiliar people with unfamiliar thoughts all the different and I would say something is really really going on wrong in you in your head so again I salute you for taking care of your father and just don't assume that because you had a child that they would do that for you start early while they're living mother when children are disobedient to their father they don't do what their father tell them to do let them know that puts them in jeopardy with you you do the same thing father when they're not treating Mom right let them know that puts them in jeopardy with you and always telling them they are to take care of you and it's something happened to you and their grandparents still living they are to take care of their grandparents when you do this in front of your children's and let them know how valuable their grandparents is right in front of their grandparent you are setting a stage for you when you get older you are setting a climate for them to treat you right but when you cart them off to a nursing home or assisted living you are telling your child put me in assisted living when I get older every person that is working in the United States that has work they have an income and any person put their parent in an assisted living they don't have the mind of a dodo bird 🐔

Examine yourself you don't talk about your parents in front of your children or anyone else you never put down your parents in front of your children or anyone else because when your children see you doing that to Grandma and Grandpa they find it okay for them to do when you get in that situation think about it think about it!!!!!!

Love you much love you all in Christ Jesus name be the glory amen peace peace peace!!!!!!!!

1 reply

I💟crafting

1 month ago

Heartless

Kattie Thomas

1 month ago

You should have checked ✔️:

Daril Caldwell

2 months ago

nursing homes ain't no better than assisted living facilities infact nursing homes are worse

Wuz HIS

2 months ago

Assisted living in a business. People don't want to put thier loved ones in nursing homes, but assisted living isn't a bridge between the two. A single person who can no longer keep up a house and yard work is an OK candidate. Dementia and other diseases are progressive diseases. Family's need to know that assisted living does not cover medical care. Medication administration and monitoring is ALL they provide unless in a memory care unit. Those patients are sicker so that creates different people coming and going, which leads to confusion and agitation in this population. Another big factor is Sun Downing, the Residents are more confused and require more care at night, which is when they are the most understaffed.

1 reply

J Radcliffe

2 months ago

It's a big business in the u.s.a. go figure .

Carmela Szymanski

1 month ago

CARMA..Bosses and MDs...

You're Time is near..Beware

jskjdi

1 month ago

its been too long to be sit on not issued by totally ignore by government agent period

Richard McLeod

2 months ago

Staff problems and the people working in assisted living homes is NEVER going to be solved. Don't fool yourself.

iron will85

1 month ago

Time to go back to work houses

B L

2 months ago

IT'S ALL ABOUT BILLING,,,,,,,,,,

Brancaalice

2 months ago (edited)

With that money he could be in his own house tooken care by a registered nurse. What is money for. That sad, Americans live their whole life being controlled by CVS until they need go for their almost final journey, assisted living. That a f..k. life to live in this planet. What the point.

FLOWER

2 months ago

YOU SHOULD ONLY TAKE CARE OF 🙂 THE SENIORS THAT YOU CAN ....IT. IS U NFAIR 😳 TO CHARGE SO MUCH MONEY WHEN PEOPLE ARE NOT

WELL TAKEN CSREV OF!!

DWINA Whitson

2 months ago

You could of taken care of your father yourself. Shame on yourselfs.

Rebecca Lowe-Hodges

3 months ago

Terrible facility but FAMILY has to be more INVOLVED. Selfish

N R

1 month ago

It’s your responsibility to look after your own relatives. Do you think big business are going to take good care of them? Of course not.

Kattie Thomas

1 month ago

Money 💰 🤑

william sewell

4 months ago

So...dont show my mother this video

Glenda Peglau

1 month ago

Special place in hell ...

jayonnaj18

4 months ago

In years gone by, family members took care of their feeble elderly ones! God always makes a way for those who are IN His Son, Jesus Christ, and I am sooo grateful to Him!!!

ron festa

2 months ago

Me thinketh so sad to these., loving family speaking so much about the money and so very little about their........vulnerable parent!@!?😝🤪😜😪

Jimmy Buffét

2 months ago

Granger Cobb passed away from cancer in 2015. Why is this just being uploaded?

Hanagloria Edelblum

2 months ago

That oriental CEO is good at spin. A professional lier.

Nora Santeliz

2 months ago

GREEDY, shameful, disgusting

Liliana Flor

1 month ago

This documental is for Americans to open the eyes ..asistand living places SHOULD NOT EXIST...parents should be at their houses....parents didn't sleep work hard for every single kid they have....parents should have the same love in return ....every daughter or son should take responsibility for their elderly parents ....they are part or your LIFE...

ANNA MAE Devlin

2 months ago

WTF?

TuTu Fox

1 month ago (edited)

So the company was find $650❓️❓️❓️What an Insult🤬 Granger Cobb came across kinda cold or non chalant

CrazyFlowerLady

1 month ago

These places are all for show to make money. There has never been enough help in medical and assisted living facilities. And definitely not enough supervision of staff.

sally rickerson

2 months ago

I pray to our Savior Lord Jesus I die before I ever ever have to go into the bowels of care. I can't and I won't. It is a slow torturous neglected death.

Luann Yates

2 months ago

Why did you leave her in that condition??? It’s your fault too.

1 reply

zander88990

2 months ago (edited)

A total rip off. And the CEO is just smiling away. All he cares about is the profits and nothing else. They make then places look great when they know they have visitors but when the visitors are gone it is a dump I would bet. Not enough training minimal in the least. Total BS.

Sheila Harris

2 months ago

Dementia sad

Fatumata Holloway

2 months ago

Family. do well tolet their loves ones stey in their homesa have 24 hours care..

Monica Koziol

3 weeks ago

Why don't people take care of their Families IN THEIR OWN F'n HOMES!!!!!

2 replies

Justine Vollert

2 months ago

It sounds like it's about money

This place sounds terrible.

Jon Biles

1 month ago

People smh

Dahpne Brown

2 months ago

Excuses Excuses!

Patients not cleaned. Dirty clothes not bathed. What's wrong about USA I expect that in South Africa not USA

Bridget Winkler

4 months ago

It's a shame we see it and are still ok with it as a species because of the mighty profit-prophet

Integrity Matters

1 month ago

Another bad piece of journalism from PBS. Journalist failed to confront the family members who claimed there was danger or had concerns but still abandoned their parents. Who abandons their own parents?!?!?!?

Kelly Kern

11 days ago

Disgusting, this is so wrong.

Kemp English

2 months ago

Defund PBS

Debra Brooks

2 months ago

Shut that place down.

Patricia Godbout

2 months ago

Emeritus sucks and should be shut down. All the places that put profit over care should be shut.

Luann Yates

2 months ago

Karen Sanders, I know your place is not like this, but what do you think of this????

Enita Chipoyi

4 months ago

never ever for me

g walchirk

5 months ago

I remember George macavee

Toni Wilson

1 month ago

Assisted living sucks

Lily Felinski

2 months ago

That's exactly what you get when you push your responsibility of looking after your loved ones onto these institutions.

Penelope L Goss

2 months ago

Too many excuses - a Ture salesman, shifting the blame onto others, the families, the victims and NOT taking responsibility for his business ethics or any of his employees!!! Sh*t happens. BS!!!! This is your business!

Tamara Villa Waalkens

2 months ago

i also blame the children of these victims as well, for sticking them in there to begin with,,,"well we have full time jobs and a life to run, no time to care for them",,,,well they was working full time,,on their own, and was running a life too when they had you,YET THEY TOOK CARE OF YOU,,by your logic/excuses, newborns should be institutionalized as well, so the parents can spend their time working, and running their lives, then take custody of them when they are big enough to " take care of them selves so you dont have to," and ignore them untill they turn 18,,,nice job society, i, me, mine,,,,,,,i, me, mine,,,,,,and fuk everyone else,is that how it is? smh..........................

Landis Grant

1 month ago

Anything to a make insane profits.

1 reply

IRISH AMERICAN

2 months ago

Look at these people complaining that the sheets have not been changed. You money making ( s) You don't care about your elders. All you care about is staking a bank account.

SKNM WMS

2 months ago

He is a poor lier!

3 months ago (edited)

Honor thy Father and thy Mother that thy days may be long on the earth. Why do people not honor God Holy commandments. Shalom

JannyReighn

2 months ago

Assisted living is Kovorkian

Thurgood Dukes

2 months ago (edited)

The CEO has an excuse for everything!! To the guy at the end, what you're dreaming about and what you're feeling is called "Guilt "! And no amount of money will relieve you of that, you'll go to the grave with it.

Luann Yates

2 months ago

He’s such a lier!

Janet Savona

2 months ago

These things are a scam

king kong

2 months ago

SO pass a law that requires standards of inspection..Pay people to inspect them! Great way to create a few jobs right?

...what's so hard about that?

And give the families a voice instead of letting the PROFITEERS work so hard to take it away with the THEIR incentives.

INCENTIVIZE QUALITY CARE.

What's so hard?

PROFIT!

Are you worried YOUR stock portfolio will go down?

Is that what the ominous FRONTLINE soundtrack is implying?

Stocks go down if we actually have to care because caring and doing a good job is SIMPLY TOO EXPENSIVE, TOO HARD.

This program is cathartic BS I think.. because it exposes a problem as usual....but doesn't talk about ANY solution.

It could convene a round table in a second half to discuss what can be done to solve yet another terrible travesty in AMERICA...

Not FRONTLINE...not a lot of other programs on major media forums either...Hmmmmmm

That's what I mean by "CATHARSIS":

Lets all cry together, agree it's terrible and pretend something has been changed by the program.

We know it's true...easy to believe...but FRONTLINE isn't going to offer a solution or alternative..

And won't encourage us to think of one on our own.....NEVER. TOO SAD AND HARD AND SAD AND HARD.

It's just so sad, now cry and go to sleep.

DarlnDar

4 months ago

**PAY UR RENT & ELECTRICITY** FOOLS!

SheaRock Promotion

2 months ago

(CASH COW) VERY BAD!!🫣🙃🙏

Lia Kayte

1 month ago

people you making business on old people destiny,..so ugly...and some from them screaming every night having nightmare.I"m living by senior house.Very scary to hearing those screams.

MMC SAWS 🤝

2 months ago

🚨 $601 = 7

Stephanie Vaughn

4 months ago

That cow acts like a nursing home does ANY training for memory care. Sorry sugar, 8 hours is a ton for this industry. Brookdale is the same as Emeritus. Same model. Same training. It’s not much.

Brandon M

4 months ago

Check UTIs UTIs UTIs UTIs!

Penny Mink

2 months ago

April company policies

REGINA FARR

4 months ago

PRETTY APPARTMENT!!!!! HER OR HIS EXPENSIVE ANTIQUES NEAR THEM..GET THEIR HAIR FIXED AND MAKEUP ON, HERE'S SOME EXPENSIVE CLOTHES FROM THEIR FAVORITE BOUTIQUE...LOOKS LIKE THEY ARE NORMAL!!!! NOTTTTTTT!!!!!

Lizzie Sangi

2 months ago

Ant colonies are organized better.

Chan Wu

2 months ago

It is your responsibility to manage this facility in proper way.

You get the money and never care for those seniors.

This is the management problem in your team.

You are all rubbish

Joy Winfree

2 months ago

24:01

cynthia rouse

4 months ago

Read the comments below. This crew is almost as bad as most people's dysfunctional families are.....

; - )

susan ferrara

2 months ago

45:30

Marcia mellow

1 month ago

This is horrible...

Luann Yates

2 months ago

What a lot of bs

Dennis Hibbard

2 months ago

No Free Lunches Acts 17:28 Jane's 5:1-7 Newtons Law Revelation 20 Great White Throne Judgment

1 reply

NICHOLAS LANDOLINA

2 months ago

MOTHER

Kayla Roman

2 months ago

Catholic Life

2 months ago

LIER LAWYER

ziblot123

2 months ago

What a terrible story.This man is making excuses. HUman aerror etc etc. There is no Excuse. NONE. I dont wanna hear it.

Miss. Phyllis Renee Foster

5 months ago

terrible just terrible

Sally Reno

2 months ago

Vampires

Amparo Arroyave

5 months ago

The asistent living the are

Tif ladrones rasis rasistas the nightmare

PonziZombieKiller

2 months ago

Banksters

Catholic Life

2 months ago

LIER Dr!!!!!!!

Jeffrey Richardson

3 months ago

pni clubs cake

greg and christa bottoms sake

elishas dads lake

Christine Saubolle

1 month ago

Anne Boleyn?

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